InfoSummary of reviewsDoubleTree By Hilton Auckland Karaka promises a conveniently situated, tranquil and beautifully appointed hotel experience that receives strong recommendations from its guests. Its strategic location with easy access to motorways ensures simple travel to and from Auckland and the airport, while the nearby cafes and upscale, green environment add to its charm. Guests particularly enjoy its proximity to local attractions like the Tabula Rasa wedding venue and Pukekohe, enhancing its appeal for various types of stays.
One of the hotel’s standout features is its breakfast, which is often noted for its wide variety, fresh ingredients and the accommodating nature towards dietary preferences, including gluten-free options. The quality and selection of the breakfast buffet make it a highlight for many guests, despite some minor criticisms related to food temperature and service issues.
Dining at the on-site restaurant, Ethereal, generally leaves a positive impression with its high-quality and superbly flavored dishes. The ambiance and service are also praised, though guests have occasionally noted issues like slow service and limited menu options. Generally, the delightful dining experiences contribute significantly to the overall positive stay.
The rooms at DoubleTree By Hilton Auckland Karaka consistently impress guests with their comfort, cleanliness and modern decor. Guests frequently comment on the spaciousness, beautiful design and comfortable beds with the blackout curtains ensuring a peaceful night’s sleep. Despite some minor issues like occasional lapses in housekeeping or missing amenities, the overall room experience is highly satisfying.
Cleanliness throughout the hotel is a recurring praise point with both rooms and common areas impeccably maintained. The modern amenities and well-kept facilities contribute to the guests' comfort and relaxation. The friendly and professional staff enhance the guest experience further, offering quick, efficient and courteous service that leaves a lasting positive impression.
While the wifi services receive mixed reviews with some difficulties in connectivity and additional charges for non-Hilton members, the staff is noted for their helpfulness in addressing these issues. The gym facilities are highly appreciated for their state-of-the-art equipment and cleanliness, providing a satisfying experience for fitness enthusiasts. Similarly, the beautiful heated pool is a favorite among families and guests, despite some minor logistical inconveniences.
The parking facilities are generally well-received with ample, secure and conveniently located spaces available for guests. There have been occasional comments about the need for clearer labeling and the absence of EV chargers, but overall, the parking experience is positive.
The hotel is particularly family-friendly, offering activities that cater well to children, including a delightful pool area that many parents and kids enjoy. The welcoming atmosphere and thoughtful touches like complimentary cookies upon arrival enhance the family experience.
In summary, DoubleTree By Hilton Auckland Karaka offers a modern, clean and welcoming environment characterized by exceptional service, comfortable accommodations and impressive dining experiences. These qualities make it a highly recommended choice for those seeking both convenience and quality during their stay. Show more
InfoSummary of reviewsThe Edit Auckland Central generally receives positive feedback from guests for several key attributes, particularly its prime location in the heart of the Central Business District (CBD). Its proximity to major attractions like the Sky Tower, Queen Street and the waterfront, as well as easy access to shops, restaurants and public transport, makes it an ideal base for exploring Auckland. Though some guests noted noise from ongoing roadworks, the hotel's location is widely praised for its convenience and value for money.
Breakfast at the President Hotel is another highly praised feature. Guests consistently describe the breakfast as delicious and varied, offering a substantial and satisfying start to their day. While some minor improvements could enhance the breakfast experience, the overall sentiment is that it is a welcomed and appreciated part of the stay.
The hotel's rooms are noted for being spacious and comfortable, often suitable for families and larger groups. Many rooms offer impressive views of the Sky Tower, adding to their appeal. Cleanliness is generally a strong point with many guests appreciating the tidy and well-maintained conditions, though some areas do need modernization and better maintenance.
Staff at the hotel are frequently commended for their friendliness and helpfulness. Positive interactions with the staff significantly enhance the guest experience, contributing to a welcoming atmosphere. Despite occasional instances of less satisfactory service, the general consensus is that the staff is accommodating and professional.
While the WiFi quality at the hotel has mixed reviews, some guests found it fast and reliable, particularly in the lobby. However, many others experienced connectivity issues and frustrating encounters with poor internet service, highlighting an area for improvement.
The gym and parking facilities receive lukewarm feedback. The gym is considered basic and in need of updates, while the parking is deemed costly and challenging to navigate due to tight spaces and ongoing roadworks. Nevertheless, the secure location and organized instructions for parking are positives noted by some guests.
Families find the hotel accommodating with spacious suites and family rooms that provide ample space and comfort. The hotel's location, along with amenities like complimentary breakfast, kitchenette facilities and cot availability, is well-received, making it a convenient choice for family travel.
For nightlife enthusiasts, the hotel's central location provides easy access to an array of bars, restaurants and nightclubs. However, this comes with the trade-off of significant noise disturbances, especially on weekends, which can affect light sleepers.
Overall, the Edit Auckland Central offers a comfortable and convenient stay with a central location, spacious rooms, friendly staff and appealing breakfast options, making it a good choice for visitors looking to explore Auckland. Show more
InfoSummary of reviewsLegacy Airedale Hotel Auckland offers a remarkable stay in downtown Auckland, boasting a prime location in the vibrant Upper Queen Street district. Its central positioning near key attractions such as the Town Hall, Civic Theatre, Sky Tower and Aotea Centre makes it an ideal base for exploring the city. Guests appreciate the easy access to dining, shopping and entertainment options, as well as the serene, quiet rooms, despite being in the bustling CBD.
The hotel's accommodations are frequently praised for their spaciousness, cleanliness and stylish, modern design. Guests enjoy the comfortable, cozy beds and the well-appointed amenities, including large bathrooms and Nespresso machines. The high standards of cleanliness are consistently maintained by the diligent housekeeping staff, providing a fresh and pleasant environment.
Dining at Legacy Airedale Hotel Auckland is a delightful experience, especially the breakfast service, which guests describe as amazing, delicious and freshly made to order. The à la carte options, including waffles and eggs on toast, receive particular acclaim. The intimate downstairs restaurant offers tasty, high-quality food, both for breakfast and dinner with a special mention for its tapas selection. Vegetarian options are available, though they could be more varied.
Guests also praise the exceptional service provided by the hotel staff, who are described as friendly, attentive and professional. Their warm, welcoming demeanor and readiness to assist greatly enhance the overall guest experience.
While the free WiFi is generally considered strong and reliable, some guests have experienced connectivity issues. Parking, although not available on-site, is facilitated by convenient valet services, though its cost is noted as high. The hotel's location also supports an active nightlife with numerous dining and clubbing options nearby.
Overall, Legacy Airedale Hotel Auckland presents a luxurious yet affordable stay, combining four-star amenities with five-star service. Its exceptional location, comfortable rooms, delightful dining options and attentive staff make it an outstanding choice for visitors to Auckland, whether for business or leisure. Show more
InfoSummary of reviewsRendezvous Heritage Hotel Auckland, is consistently lauded for its prime central location, making it a perfect base for exploring Auckland. It's situated close to major city attractions such as the Sky Tower, Viaduct and Queen Street, along with numerous shops, restaurants and cafes. Guests appreciate the hotel's historic building, which adds a unique charm to their stays and its close proximity to the city's central business district enhances convenience for both leisure and business travelers.
The hotel's facilities are well-regarded, especially the rooftop pool with its stunning sunset views over the city and harbor. The outdoor pool and spacious rooms, described as clean and comfortable, further contribute to a pleasant experience for families and individuals. The staff's friendliness and helpfulness are frequently commended with particular praise for the reception and concierge teams, enhancing the overall experience.
The rooms at Heritage Auckland are notably spacious with many featuring well-equipped kitchens and large bathrooms. Cleanliness is a strong point with many guests describing their accommodations as spotless and comfortable. However, some rooms are reported as dated with worn furnishings and occasional maintenance issues, which detracts from the stay for a few guests.
Breakfast reviews are mixed with some guests appreciating the continental offerings and convenient location for dining, while others express disappointment with the inconsistency of breakfast service, limited variety and the cost. The dining experience also has mixed reviews with some positive feedback regarding the German restaurant and room service, though there are complaints about the limited menu, quality of food, frequent closures of the restaurant and lack of an in-house bar.
The cleanliness of the hotel is generally praised despite some minor lapses in daily housekeeping and the dated nature of some furniture. The hotel's extensive recreational facilities, including two gyms, a rooftop tennis court and both indoor and outdoor pools, receive high marks for their quality and upkeep. The gym facilities, in particular, are frequently highlighted for their exceptional quality and the addition of a spa and sauna.
WiFi service is another area with mixed feedback with some guests praising the fast and reliable connection, while others report significant issues with connectivity and speed. The parking situation is also mixed with valet parking being noted as convenient though expensive and challenges with finding self-parking options.
Overall, Heritage Auckland is a highly recommended choice for visitors looking to explore Auckland with the added benefits of great facilities, spacious and clean rooms and a central, convenient location. However, there are areas for improvement, particularly in breakfast and dining services, room updates and parking options. Show more
InfoSummary of reviewsOaks Auckland Hotel in Auckland is highly regarded for its enviable location, making it a prime choice for visitors attending events at nearby Spark Arena or exploring the city’s key attractions like the waterfront, Queen Street and Britomart. Guests appreciate the hotel's proximity to various amenities including supermarkets, restaurants and bars, all within walking distance. Despite its centrality, the hotel maintains a quiet ambiance, offering a comfortable retreat amid the bustling city.
The breakfast at Oaks Auckland Hotel is generally well-received, featuring a good selection of hot and cold options, including gluten-free bread. The staff’s friendliness and efficiency, particularly during breakfast service, are appreciated. However, there are occasional critiques about the variety and quality with some guests suggesting improvements to align better with its value.
Dinner service at the on-site restaurant, The Nook, has garnered mixed reviews. While its proximity to numerous excellent dining options is a plus, many guests found the limited menu, inconsistent hours and overall quality of the hotel’s restaurant underwhelming, suggesting that dining in the local vicinity might be a better option.
Rooms at Oaks Auckland Hotel are praised for being spacious, clean and comfortable with modern decor and well-appointed facilities. Many rooms feature kitchenettes and some even include balconies, although the absence of balcony furniture was noted. Despite some isolated issues with odd smells or minor cleanliness lapses, the overall feedback on room quality is positive, highlighting the comfortable beds and good soundproofing.
The staff at Oaks Auckland Hotel are frequently commended for their friendliness, efficiency and professionalism. Most interactions are positive with guests appreciating the helpfulness and accommodating nature of the team, particularly the reception and front desk staff. There are occasional mentions of less satisfactory experiences, but these are in the minority.
Wi-Fi at the hotel is generally reliable and fast, though some guests experienced occasional slow speeds or unstable connections. The gym facilities, although located off-site, receive high praise for their quality and cleanliness. Likewise, parking options are convenient and secure with various choices that guests find valuable despite some complexity in navigating parking zones and the higher-end fees.
For families, Oaks Auckland Hotel is an excellent choice, offering spacious rooms that are well-suited for larger groups and family stays. The location is particularly practical and the hotel’s amenities, friendly staff and overall setup make it highly recommended for family travel.
The hotel’s nightlife location adds to its appeal, especially for those attending events at Spark Arena or seeking vibrant nightlife. However, noise disturbances from outside and the corridors were a concern for some guests. Beds at Oaks Auckland Hotel are another highlight, being frequently described as super comfortable and clean, though a few found them too firm.
Overall, Oaks Auckland Hotel delivers a solid four-star experience, boasting clean and spacious facilities, comfortable beds and a well-kept environment. Many guests believe that the hotel’s exceptional service and prime location might even warrant a higher rating. Show more
InfoSummary of reviewsCrowne Plaza Auckland by IHG, consistently impresses guests across multiple aspects, making it a top choice for both business and leisure travelers. Its prime positioning in the bustling heart of Auckland is a key highlight. Guests find its proximity to significant attractions such as the Sky Tower, Queen Street, Civic Theatre and the Viaduct invaluable. The ease of access to dining options, shopping centers, public transport hubs and entertainment venues like Skycity enhances the overall guest experience. The hotel's central location perfectly complements Auckland's vibrant city life while providing a tranquil and well-appointed retreat.
Rooms at Crowne Plaza Auckland are widely praised for their spaciousness, cleanliness and comfort. Featuring quality amenities and city views, they provide a restful atmosphere. While some guests noted that certain rooms could benefit from modernization, the majority found them comfortable and well-furnished. The beds, in particular, were frequently mentioned for their exceptional comfort, contributing significantly to restful nights.
Dining experiences at the hotel generally receive positive feedback. Breakfast is notably lauded for its variety, quality and the inclusion of gluten-free options and barista coffee, though occasional crowding and food run-outs were reported. Dinner at the in-house restaurant Aria garners praise for its food quality and reasonable pricing, even as some guests noted inconsistencies with service and menu options.
Guests uniformly commend the hotel's high standards of cleanliness. Rooms and public areas are well-maintained, further enhanced by the efficient and friendly housekeeping staff. This dedication to hygiene ensures a welcoming stay.
The staff at Crowne Plaza Auckland are frequently highlighted for their outstanding service, friendliness and professionalism. Whether at the reception, dining area or housekeeping, the team’s attentiveness and helpfulness are consistently noted, contributing to the warm and inviting atmosphere.
Family travelers find the hotel particularly accommodating with large family rooms and helpful staff ensuring a pleasant stay. The location's proximity to family-friendly attractions and essential amenities is a definite plus. Additionally, unique features like glass lifts and efficient guest services make the hotel a favored choice for families.
The fitness center is well-equipped and maintained, meeting the needs of guests aiming to keep up with their workout routines. Guests also appreciate the accessibility and affordability of the parking facilities, which are described as convenient and easy to navigate.
While the free wifi is generally satisfactory, a few guests experienced connectivity issues. Nevertheless, these minor drawbacks do not overshadow the overall positive experience.
For those inclined towards nightlife, the hotel's central location provides easy access to bars, restaurants, cafes and other entertainment options, although occasional street noise might be a minor inconvenience.
All in all, Crowne Plaza Auckland delivers a robust four-star experience reflecting a blend of excellent location, commendable facilities and high-quality service, making it a favored choice for a diverse range of travelers. Show more
InfoSummary of reviewsHotel Fitzroy by Luminous, set in the vibrant Auckland neighborhood of Ponsonby, stands out as an exceptional choice for travelers seeking a balance of luxury, comfort, and convenience. Guests consistently praise the prime location, with its easy access to Ponsonby's myriad shops, restaurants, and bars, providing a lively yet tranquil atmosphere. The charming Victorian townhouse design perfectly complements the area's historic allure, while the contemporary interiors cater to modern sensibilities.
The breakfast experience is a highlight, with personalized options that delight guests with their freshness and customization. The luxurious breakfast, known for both cooked and continental selections, is appreciated for its quality and variety, often described as one of the best encountered on travels. The addition of a captivating happy hour enhances the culinary offerings, presenting beautifully crafted canapés and complimentary wines, enjoyed in an inviting library setting.
The hotel's rooms reflect a blend of luxury and style, showcasing minimalist decor that contributes to a modern and comfortable ambiance. Guests frequently commend the plush bedding, upscale linens, and thoughtful details like underfloor heating, all contributing to an extraordinary stay. Cleanliness is impeccable throughout, with guests noting the spotless condition of rooms and bathrooms, further enhanced by the exceptional service provided by the friendly and attentive staff.
The comfort of the beds is frequently cited, with high praises for luxury mattresses and sheets that promise a restful experience. Although there are minor discrepancies regarding room size, the quality of accommodations overshadows any such concerns, providing a sanctuary for guests.
Hotel Fitzroy's dedication to superior hospitality is evident through its remarkable staff, known for their friendly and helpful demeanor, ensuring every guest feels welcomed and cared for. The boutique hotel succeeds in delivering an ultra-luxurious experience, embodied in its beautifully appointed rooms and the inclusion of indulgent amenities, making it a home away from home. Whether exploring Ponsonby or savoring a relaxing stay, the hotel remains a top recommendation for visitors seeking luxury, privacy, and a memorable travel experience. Show more
InfoSummary of reviewsSO/ Auckland shines as a luxurious and modern gem nestled in the heart of the city's vibrant downtown area. Its central location offers easy access to top attractions, shopping spots, restaurants and the ferry terminal, making it perfect for both leisure and business travelers. The hotel's chic, funky ambiance, emphasized by its distinctive art and furniture and the cool rooftop bar, adds to its unique charm.
Guests praise the hotel's spacious and opulent rooms, noting their modern décor, comfort and cleanliness. Amenities like comfortable beds, large bathtubs and striking interior design enhance the overall luxurious experience. Although a few guests reported minor issues such as room readiness on arrival and occasional maintenance concerns, the exceptional service provided by the staff typically mitigates these inconveniences. The team is consistently highlighted for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay.
The dining experience at SO/ Auckland stands out with the breakfast buffet receiving high marks for its variety, quality and excellent service. Guests enjoy freshly cooked omelettes, make-your-own juice stations and the extraordinary view from the restaurant. The evening dining experience is equally praised with the top-floor restaurant offering creative Asian fusion dishes and breathtaking harbor views, making it a must-try for visitors.
SP/ Auckland's wellness facilities, including the spa, sauna, pool and Jacuzzi, also earn positive feedback. Guests appreciate the quality massage services, the relaxing ambiance of the pool area and the added convenience of early opening times. Despite occasional noise from nearby venues and minor issues such as the pool being closed for maintenance, the overall sentiment remains extremely positive.
The hotel has garnered a reputation for comfort with its highly praised beds, described as super comfy by many guests. The positive sleep experience is further enhanced by attentive staff who often accommodate special requests like room upgrades.
SO/ Auckland successfully delivers a five-star feel with its opulent interiors, luxurious fittings and meticulous attention to detail. While some guests have expressed concerns about privacy due to room setup and occasional lapses in service quality, the general consensus remains favorable. The hotel's blend of modern luxury, exceptional dining, prime location and outstanding staff service ensures a memorable and indulgent stay for all who visit. Show more
InfoSummary of reviewsRoomie Apartment Hotel in Avondale, Auckland impresses guests with its combination of a convenient location, modern amenities and exceptional service. Situated directly across from the Avondale train station, it offers easy access to Auckland's city center, making it an ideal choice for those attending events or exploring the city without staying in its bustling core. The hotel's proximity to local cafes, shops, Lynn Mall shopping center and various food markets adds to its appeal. Guests appreciate the quieter, village-like atmosphere of Avondale and the secure, clean and tranquil neighborhood.
The hotel excels in providing spacious, modern and comfortable apartments that cater to a wide array of needs, from solo travelers to families. Each unit is well-appointed with high-quality facilities, including full kitchens, comfortable living areas, air conditioning and washing machines. The rooms are consistently lauded for their cleanliness, bright interiors and comfortable beds, which significantly enhance the overall guest experience. Additionally, the hotel accommodates pets, which is a bonus for animal lovers.
Breakfast arrangements receive positive feedback, particularly the voucher system allowing guests to enjoy high-quality offerings at nearby cafes, especially the praised Brown Street Bistro. The proximity and quality of these external breakfast options are seen as a great complement to the well-equipped kitchen facilities provided in the apartments.
The staff at Roomie Apartment Hotel are frequently highlighted as exceptionally friendly and helpful, contributing significantly to guests' positive experiences. Their willingness to go above and beyond ensures a welcoming and hospitable atmosphere, from smooth check-ins to accommodating specific needs promptly.
Parking is another strong point with secure, spacious and affordable options that cater to varying requirements. The security measures and ample space provide guests with peace of mind and ease of access.
For families, the hotel offers a perfect set-up with its spacious accommodations, secure environment and family-friendly features. Kids have room to play and parents appreciate the fully equipped kitchens and modern amenities. The property is well-regarded for its safe and accessible atmosphere, including features tailored for guests with disabilities.
While Wi-Fi experiences are mixed with many finding it fast and reliable, some guests encountered occasional connectivity issues. However, this minor drawback does not significantly detract from the overwhelmingly positive reviews.
Overall, Roomie Apartment Hotel delivers on its four-star promise with its modern, clean and comfortable accommodations. Its practical location, combined with friendly staff and ample amenities, makes it a highly recommended choice for travelers seeking a peaceful yet conveniently situated stay in Auckland. Show more
InfoSummary of reviewsOhtel Auckland receives resounding praise for its exceptional features and prime location. Nestled in the heart of Auckland near Viaduct Harbour, the hotel is ideally placed for both leisure and business travelers. Guests love the proximity to trendy restaurants, bars, marinas and major attractions like the Sky Tower, while still enjoying a peaceful and quiet atmosphere. Public transportation is also easily accessible, making it convenient to explore the city.
The hotel’s breakfast is a standout feature, offering freshly cooked, nutritious and delicious options including vegan dishes. Although the dining area is cozy and the menu limited according to some, the overall quality of the food and the friendly service make it a highlight. Room service breakfast is also well-received for its promptness and taste.
Dinner at the hotel, as well as the dining options nearby, receive high commendations with guests enjoying the amazing meals and cheerful staff. Despite the bistro not being open for dinner, snacks are available until late, providing convenient light dining options.
Ohtel Auckland's rooms are another exceptional aspect, described as spacious, modern and meticulously clean. The unique and vibrant decor creates a fun and relaxing ambiance with many guests appreciating the luxurious touches like freestanding bathtubs and king-sized beds. The rooms' quietness and excellent soundproofing also contribute to a restful stay.
Cleanliness across the entire hotel is highly praised with the establishment maintaining high standards in both rooms and common areas. Guests appreciate the fresh and hygienic surroundings maintained by diligent housekeeping staff.
The staff at Ohtel Auckland are frequently highlighted for their friendliness, helpfulness and professional service. Guests feel well-attended to, from arrival to departure, contributing to a welcoming and accommodating atmosphere.
The free Wi-Fi is widely appreciated for being fast and reliable, although there are some mentions of occasional connectivity issues. Additional tech amenities like Bluetooth speaker systems and chromecast features are seen as useful and easy to use.
The gym and pool facilities enhance the overall experience, offering a modern and spacious environment for fitness and relaxation. The gym is well-equipped and secure and the indoor pool, though sometimes noted as small, provides a comfortable and enjoyable swimming experience.
Parking at the hotel is secure and convenient, albeit with some mixed reviews regarding its accessibility and cost. Despite the high parking fee, many guests value the guaranteed on-site parking.
Beds at Ohtel Auckland receive exceptional reviews for their comfort with guests frequently mentioning the quality of sleep and the spacious, clean and luxurious feel of the bedding.
While the hotel is often noted for its immaculate decor and excellent hospitality, some reviews suggest areas for improvement to fully meet the expectations of a five-star establishment. Nonetheless, Ohtel Auckland remains highly recommended for its quality, comfort and prime location, making it an excellent choice for visitors looking to experience the best of Auckland. Show more
InfoSummary of reviewsQuest Takapuna enjoys a prime location that caters effectively to both personal and professional travelers, with its proximity to North Shore Hospital and easy access to central Auckland. The quiet and pleasant setting, surrounded by diverse dining options and necessary amenities, makes it an excellent choice for exploring North Auckland. Guests regularly praise the modern, clean, and well-presented rooms, highlighting the comfort and contemporary features that evoke a sense of home.
The exemplary service at Quest Takapuna is frequently commended, with guests appreciating the warm and friendly reception staff who ensure smooth check-ins and efficient communication. The staff’s accommodating nature and local knowledge significantly enhance the visitor experience, going above and beyond to meet specific guest needs.
Cleanliness is a standout feature, with meticulous upkeep evident throughout the property, contributing to a welcoming and restful environment. The sound-proofed accommodations and modern amenities further ensure a peaceful retreat. Secure and convenient parking adds to the hassle-free experience, although clarity on parking fees could be improved for future guests.
While bed comfort is subjective, many guests find them extremely comfortable, contributing to a good night's rest in a quiet and clean environment. Overall, Quest Takapuna is celebrated for its welcoming atmosphere, cleanliness, and attention to guest needs, making it a practical and appealing lodging choice on Auckland's North Shore. Show more
InfoSummary of reviewsThe Spencer Hotel in Takapuna is widely praised for its excellent location, making it an ideal spot for both leisure and business travelers. Guests enjoy its proximity to the beach, shops, cafes, restaurants and local attractions with many rooms offering picturesque views of the Waitemata Harbour, Rangitoto Island and Takapuna Bay. The combination of serene seaside surroundings and urban convenience stands out as a significant highlight.
Guests have complimented the hotel’s spacious, clean and well-maintained rooms. Many rooms come equipped with modern fittings, USB sockets, balconies, soundproofing and blackout drapes, ensuring a restful night's sleep. Despite some noting that the rooms appear a bit dated and could benefit from refurbishment, the overall spaciousness, cleanliness and comfort are well-regarded.
The Spencer Hotel's staff receive enthusiastic praise for being exceptionally friendly and helpful. The ease of check-in, accommodating and polite reception and their willingness to assist beyond basic needs contribute significantly to positive guest experiences. The staff’s dedication to maintaining high cleanliness standards and assisting with issues like IT problems further adds to the welcoming atmosphere.
The gym at The Spencer Hotel is highly regarded for its excellent facilities and state-of-the-art equipment. Guests appreciate the well-equipped and high-tech environment, enhancing their fitness experience. The pool and spa facilities are also key attractions, regularly described as lovely and a favorite feature among visitors. Despite occasional issues, such as a cold heated pool or cleanliness lapses, the pool area remains a beloved amenity.
However, there is notable criticism regarding food services. Many guests express disappointment over the hotel's current lack of breakfast options and the closure of the on-site restaurant and bar. The unavailability of morning meals, inconsistent service and closure of dining facilities have forced guests to seek alternatives for breakfast and dinner. Although some guests found the in-room dining options to be convenient, the general absence of a fully operational restaurant detracts from the overall experience.
Parking at The Spencer Hotel is another area where guest feedback is mixed. While some appreciated free parking offered by helpful staff, others found the charges excessive and availability limited. Despite these challenges, the hotel’s prime location and added amenities like a heated pool and in-room laundry facilities generally ensured a positive stay.
In summary, The Spencer Hotel excels in location, room comfort, cleanliness and staff friendliness. While it faces criticism regarding food services and some elements of room maintenance, the overall guest experience remains positive, underpinned by its strategic positioning and warm hospitality. Show more
InfoSummary of reviewsThe Novotel Auckland Ellerslie is widely appreciated for its strategic location, providing easy access to key attractions such as the Ellerslie Race Course, restaurants, and transport links to the Auckland CBD. This convenience, coupled with a tranquil setting away from the city’s hustle, makes it suitable for both leisure and business travelers.
The hotel shines in its dining options, with many guests praising the breakfast buffet for its wide variety and value. The Acacia Restaurant offers a satisfying dining experience with great service and quality food, catering to diverse palates with traditional and vegan options. The spacious, modern rooms receive consistent accolades for their cleanliness and comfort, featuring cozy beds that enhance a restful stay. Despite minor issues with décor and occasional service gaps, the overall guest experience remains positive.
Cleanliness is a standout trait, with the hotel maintaining immaculate conditions in both rooms and common areas. The staff at Novotel Auckland Ellerslie are commended for their exceptional service, friendliness, and professionalism, contributing significantly to guest satisfaction. While Wi-Fi service has been mixed, the gym is a highlight with its clean and modern facilities.
Parking facilities present some challenges, particularly during peak times, though free and valet options offer some convenience. The hotel is popular with families, providing a welcoming atmosphere with amenities catering to children, such as free breakfast and engaging activities.
Overall, Novotel Auckland Ellerslie offers a high-quality, comforting experience, made memorable by its dedicated service and advantageous location. Show more
InfoSummary of reviewsSudima Auckland City garners high praise for its prime location in the heart of Auckland, providing convenient access to major landmarks like Sky Tower, Viaduct and Queen Street. This central yet peaceful setting is perfect for both business and leisure travelers looking to explore the city with ease. Guests appreciate the modern, stylish hotel with friendly, attentive staff enhancing their overall experience.
The breakfast offerings receive mixed feedback with many guests enjoying a delicious buffet featuring unique items like feijoa smoothie and Raglan coconut yogurt. Some, however, felt that the selection could be improved to include more variety, especially for vegetarians and those seeking gluten-free options. Despite these areas for improvement, the service and cleanliness of the dining area were generally well-received.
Dinner at the hotel's East restaurant receives acclaim for its exceptional vegetarian and Asian cuisine with dishes like pad thai and ginger shiitake mushrooms standing out. Though some guests find the menu somewhat limited and pricey, particularly for families with young children, the overall dining experience is celebrated. The rooftop bar also offers a pleasant ambiance, though drink portions were noted as being small.
Accommodations at Sudima Auckland City are frequently praised for their cleanliness, modern design and comfort. Guests highlight the quiet, air-conditioned rooms equipped with useful amenities such as WiFi, USB ports and Chromecast-enabled TVs. While some noted rooms could be small for larger families or longer stays, the overall sentiment reflects a comfortable and modern stay.
Cleanliness is consistently highlighted as a strong point with both rooms and common areas being described as exceptionally clean. Some discrepancies were noted with occasional lapses in room servicing and cleanliness, but the general feedback is overwhelmingly positive.
The staff at Sudima Auckland City are widely celebrated for their friendliness, professionalism and helpfulness. This exceptional service extends from the front desk to housekeeping and bar staff, creating a warm and welcoming atmosphere throughout the hotel.
The WiFi and tech amenities earn mostly positive reviews, providing strong, stable and fast connections. In-room tech such as Alexa speakers and USB plugs are appreciated by guests, though some experienced issues with Chromecast connectivity. Overall, the tech offerings add to the convenience and comfort of the stay.
The gym facilities receive mixed feedback; while the quality of the nearby fitness center is praised, the inconvenience of its location, especially in poor weather, is a drawback. Nonetheless, the hotel ensures guests have access to fitness options, including yoga mats which are particularly appreciated.
Families find Sudima Auckland City to be accommodating with positive feedback on family rooms and a welcoming atmosphere. Staff attentively cater to family needs, although the children's menu could benefit from more variety.
The beds are frequently mentioned as a standout feature with many guests finding them exceptionally comfortable, contributing to a restful sleep. Some did note occasional issues with firmness or service inconsistencies, yet the overall comfort level is highly regarded.
Sudima Auckland City successfully meets expectations for a four-star hotel, offering stylish, clean facilities, an ideal location and a welcoming atmosphere. The hotel's comprehensive amenities and exceptional staff service make it a top choice for both leisure and business travelers. With minor improvements in certain areas, it stands out as a reliable and enjoyable place to stay in Auckland. Show more
InfoSummary of reviewsJetPark Auckland Airport Hotel receives broad acclaim from guests for its superb location, cleanliness, comfortable rooms and excellent customer service. Praised for its proximity to Auckland Airport and convenient shuttle service, the hotel is a prime choice for travelers with early flights or brief stays. Despite being in an industrial area with few amenities, guests appreciate the ease of access to major routes and car rental facilities, as well as the peaceful, quiet environment.
The hotel's breakfast buffet is highly lauded for its rich variety and quality with guests often citing it as a highlight of their stay. Freshly made options like coconut yogurt and berry shots are notable favorites, catering to health-conscious diners. While some guests found the breakfast area crowded at times, the majority enjoyed the delicious and extensive spread. Evening meals at the on-site restaurant similarly receive high marks with dishes like lamb shank and pizza standing out. Though a few guests mentioned the price and occasional service slowdowns, the overall dining experience is considered excellent.
Rooms at JetPark Auckland Airport Hotel are frequently described as clean, spacious and modern with comfortable beds and well-maintained amenities contributing to a restful stay. Soundproofing and spacious bathrooms are particular highlights. While some rooms are noted as basic, the general consensus is that they are well-suited for short stays.
Cleanliness is a consistent positive theme in guest reviews with many commending the pristine condition of rooms and common areas. The friendly and helpful staff add to the welcoming atmosphere, ensuring smooth check-ins and check-outs and providing exceptional service throughout.
Wi-Fi at the hotel is generally reliable and meets the needs of most guests, though a few experienced connectivity issues. The gym, despite being small, is functional and appreciated as an added facility. Parking options are convenient and ample, sometimes attracting small fees, but are generally praised for their accessibility.
Families find the hotel particularly accommodating with children's activity packs, play areas and a child-friendly menu enhancing the family experience. Special touches like specially made pancakes for kids further highlight the hotel's dedication to family comfort.
JetPark Auckland Airport Hotel offers a solid four-star experience with good value for money. While some guests feel it lacks unique personality, it remains a reliable and practical choice, especially for business travelers who benefit from the Wi-Fi and conference facilities. Overall, JetPark Auckland Airport Hotel is a well-regarded option for travelers seeking convenience, comfort and excellent service near Auckland Airport. Show more
InfoSummary of reviewsHoliday Inn Auckland Airport by IHG, enjoys consistently positive reviews across various categories, making it a solid choice for travelers seeking convenience and comfort near Auckland Airport. The hotel's prime location is a major highlight, offering proximity to Auckland Airport and being well-serviced by the Yellow Bus, which ensures hassle-free access for those with early or international flights. Additionally, the hotel is strategically positioned near main motorways, granting easy access to Auckland CBD and shopping malls. Guests find the location ideal for short stays and layovers, enhanced by the lovely gardens and well-maintained communal facilities.
The breakfast experience at the hotel is widely praised for its extensive, varied buffet which includes gluten-free options and specialties like omelets and barista coffee. The friendly and attentive staff, including a commendable restaurant supervisor, further elevate the dining experience. Although some guests find the breakfast pricey and occasionally have issues with food temperature, the overall sentiment views it as enjoyable and worth the cost. Dinner reviews are more mixed with positive remarks on the quality and variety of food, but criticisms about inconsistency and priceiness.
Guests generally find the rooms to be spacious, comfortable and clean with many appreciating the practical amenities and garden/pool access some suites offer. While there are some calls for refurbishment due to dated decor or older fixtures, the consistent cleanliness and comfort make it a reliable choice. The hotel staff receives strong commendations for their warmth, efficiency and professionalism with several individuals recognized for their exceptional service.
Cleanliness throughout the hotel is frequently highlighted with guests lauding the spotless rooms and well-maintained facilities, including the pool area and comfy beds. The gym, too, receives positive feedback for being well-managed and fully equipped, though some calls for maintenance and service improvements exist. The beautiful outdoor pool is a favored feature, particularly among families, despite occasional closures for maintenance.
The hotel offers ample and secure parking, appreciated for its convenience and safety. Free on-site parking and the ability to leave cars overnight for a nominal fee add to the hotel's appeal. Families find the hotel particularly accommodating with family-friendly rooms and packages that include free meals for children, making it an optimal choice for those traveling with kids.
Additionally, while the free WiFi amenities receive mixed reviews, many guests find the service perfectly adequate for work purposes. The comfortable beds are another standout feature, often praised for their comfort and contributing to a restful stay.
Overall, Holiday Inn Auckland Airport delivers a hospitable and convenient experience with a warm, friendly staff, well-maintained facilities and a strategic location, making it a preferred option for travelers in need of comfort and ease near Auckland Airport. Show more
InfoSummary of reviewsHilton Auckland enjoys a superb waterfront location, providing stunning harbour views and proximity to Auckland's CBD. This strategic placement places guests near significant attractions, dining options and public transport, making it ideal for both scenic enjoyment and city exploration.
The hotel’s breakfast service is frequently praised for its variety and quality with a wide buffet selection including gluten-free options and fresh pastries. Diners also appreciate the beautiful breakfast views and attentive staff. Evening dining, particularly at the Fish Restaurant, receives high praises for excellent and memorable meals, although some guests noted limited menu options and occasional service inconsistencies.
Rooms at the Hilton Auckland are generally spacious, clean and comfortable with many guests enjoying the beautiful views and modern decor. However, some reviews mention the need for updates and refurbishment in certain areas. Guests appreciate the high standards of cleanliness, despite occasional minor issues in communal spaces.
The staff are commended for their friendliness and professional service, ensuring an exceptional and memorable stay. From front desk to housekeeping, the commitment to guest satisfaction is evident. Despite a few isolated incidents of inconsistent service, the overall feedback shows a team dedicated to providing excellent hospitality.
However, the hotel’s Wi-Fi service falls short with numerous complaints about poor connectivity and slow speeds, which some guests found outdated and inconvenient. The gym is noted for being spacious and clean, though the equipment could use an upgrade. The pool area is aesthetically pleasing and family-friendly, though some guests found it too cold and occasionally unavailable for use.
Valet parking services are efficient but expensive with some guests noting the high additional costs. Despite this, the service quality remains commendable. Families find the hotel accommodating with spacious family rooms and attentive staff making their stay enjoyable.
The hotel is well-situated for engaging in Auckland’s vibrant nightlife, though the nearby clubs can occasionally be noisy. Overall, the dynamic surroundings contribute to a lively and memorable experience. Beds at Hilton Auckland are widely praised for their comfort, contributing significantly to guest satisfaction despite occasional minor complaints.
In summary, Hilton Auckland offers a premium experience with its prime location, excellent dining, comfortable accommodations and outstanding service, though certain areas like Wi-Fi and room updates could benefit from improvements. The overall guest feedback is predominantly positive, making it a preferred choice for many visiting Auckland. Show more
InfoSummary of reviewsSkyCity Hotel Auckland enjoys a prime location in Auckland's bustling city center, making it a favored choice for both tourists and business travelers. Its central placement allows easy access to major shopping precincts like Queen Street, a variety of restaurants, cafes, entertainment venues and proximity to the iconic Sky Tower and casino.
Guests particularly appreciate the convenience of public transport with bus stops and airport shuttles nearby. The hotel’s centrality allows easy exploration of the city's viaduct, waterfront and other attractions, making it ideal for both short and long stays.
The rooms at SkyCity Hotel Auckland are frequently praised for their cleanliness, spaciousness and comfort. Many guests highlight the modern amenities, thoughtful room layouts and the comfort of the beds. High standards of room service and housekeeping are noted, although there are occasional mentions of minor maintenance issues and dated decor in some areas. Despite this, the overall impression remains highly favorable.
The hotel's breakfast offerings receive mixed reviews. While many express satisfaction with the variety and quality of the buffet, particularly at the Fortuna restaurant, some guests note issues such as cold or tasteless food and organizational shortcomings. Dinner, on the other hand, garners better feedback with a variety of on-site and nearby dining options praised for their delicious cuisine and convenience. The Orbit restaurant and Masu are specially highlighted for their exceptional dining experiences, though some diners mention the high cost of certain dishes.
Guests frequently commend the staff for their exceptional customer service, friendliness and professionalism. From the front desk to the housekeeping team, the staff's attentiveness and willingness to go above and beyond stands out, contributing significantly to a positive guest experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in rooms and common areas, although occasional lapses in housekeeping were mentioned.
The hotel’s free wifi service is deemed reliable and satisfactory by most guests, despite occasional connectivity issues. The gym facilities receive high praise for their comprehensive range of equipment and cleanliness, enhancing the fitness experience for visitors.
Parking options at SkyCity Hotel Auckland are ample and varied, though the cost is a common point of concern among guests. While many appreciate the convenience and availability of spaces and the valet service, others find the fees to be excessively high.
For families, SkyCity Hotel Auckland proves to be a fantastic option with spacious family suites, personalized touches from staff and a range of family-oriented amenities. The central location and friendly staff enhance the family travel experience, making it a top choice for those with children.
In summary, SkyCity Hotel Auckland offers a prime city-center location, comfortable and clean accommodations, excellent service and a variety of dining and entertainment options, making it a highly recommended choice for visitors to Auckland. Show more
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