Info
Summary of reviewsHotel Etruria is favorably located near the A1 motorway and just a few kilometers from Orvieto's historic center, making it an ideal spot for both short stopovers and extended visits. The hotel's strategic placement by the funicular station allows easy access to the city, while offering convenient parking and a balanced mix of tranquility and accessibility. Many guests appreciate the hotel's proximity to essential transport links yet slightly removed from the city bustle.
The breakfast experience is generally positive with guests enjoying a good selection of items, especially fresh and packaged pastries for sweet breakfast lovers. Despite some instances of chaos due to busyness and criticisms on the quality of savory items, the breakfast is mostly lauded for its abundance and the friendly, helpful staff who enhance the morning dining experience.
Rooms at Hotel Etruria are spacious and clean, but the structure is outdated with old furniture and fixtures that desperately need modernization. Issues such as noisy plumbing, cold water and the lack of air conditioning contrast with the otherwise functional and clean accommodations. Security concerns have also been raised due to poorly locking doors.
Cleanliness receives mixed reviews; while sheets and rooms are generally clean, there are issues like dirtiness in upholstery, mold in showers and a smell of sewage in some bathrooms. Despite this, the hotel maintains a relatively quiet and clean environment, though it shows signs of needing an upgrade and thorough clean-up.
The staff at Hotel Etruria receives consistent high praise for their friendliness, professionalism and helpfulness. The team, including the cordial owners and night porters, are noted for creating a welcoming atmosphere and their language skills and attentive service are frequently highlighted.
Beds, however, are a significant drawback with many guests finding the mattresses uncomfortably hard or broken, leading to poor sleep quality. This contrasts sharply with the general satisfaction found in other aspects of the stay.
Regarding its three-star rating, many guests feel that Hotel Etruria does not meet the expected standards. The facilities, especially the bathrooms and the overall condition of the hotel seem more aligned with a lower rating, leading to a perception that the price paid does not correspond to the quality received.
In conclusion, Hotel Etruria excels in location and staff service, though it struggles with outdated infrastructure, bed comfort and certain aspects of cleanliness. Significant refurbishment is needed to better align with its three-star rating and meet contemporary hospitality expectations.
Show moreRead review summaries for all categories
Categories
