This TownePlace Suites hotel is part of the Marriott brand, which implements various sustainability initiatives across its portfolio to reduce environmental impact.
This hotel has achieved multiple third-party sustainability certifications, including ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015. It participates in Hilton's LightStay sustainability program and offers electric vehicle charging stations.
As a DoubleTree by Hilton hotel, this property is part of the Hilton family of brands that are committed to environmental responsibility through various initiatives.
This hotel has obtained multiple third-party sustainability certifications, including ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015. It also incorporates sustainability initiatives as part of Hilton's LightStay program.
The Wyndham Garden Grand Rapids Airport is lauded primarily for its strategic location near the airport, making it an ideal choice for travelers who need convenience and accessibility. Guests appreciate the hotel's proximity to dining options, shops and downtown Grand Rapids, while its budget-friendly nature adds further appeal. The hotel also benefits from being slightly off the highway, resulting in a quieter environment.
Reviews highlight the staff's friendliness and exceptional customer service, particularly commending individuals like Leroy and Tara. Their warm, welcoming approach contributes significantly to positive guest experiences. Additionally, the spacious and comfortable rooms with particular praise for comfortable beds, cater well to families and provide a restful stay.
However, the hotel's breakfast offerings and overall cleanliness receive more mixed feedback. The breakfast is often described as minimal and falling short of expectations with a grab-and-go setup and occasional issues like lack of replenishment or dirty facilities. Cleanliness concerns extend to the rooms and common areas, where issues such as dirty floors, unpleasant odors and outdated furnishings are noted. Ongoing construction also adds to the perceived lack of cleanliness and maintenance.
Despite these drawbacks, the pool area garners appreciation for its warmth and extended hours until midnight, though it sometimes faces overcrowding and cleanliness issues. The free WiFi's performance is inconsistent with some guests reporting satisfactory connections while others face significant connectivity challenges.
In summary, the Wyndham Garden Grand Rapids Airport offers a convenient location, welcoming staff and comfortable accommodations but would benefit from improvements in breakfast quality and overall cleanliness to elevate the guest experience.
As a Home2 Suites property, this hotel is part of the Hilton brand, which has a stated commitment to sustainability and implements brand-wide environmental initiatives.
The Sonesta Hotel Grand Rapids Airport enjoys a prime location that resonates well with guests. It offers easy access to the Woodland Mall for shopping and entertainment, a diverse range of dining options, and is conveniently close to Downtown Grand Rapids. Its proximity to the airport, enhanced by a shuttle service, further amplifies its appeal for travelers.
While breakfast options receive criticism for their limited offerings and lack of complimentary service, breakfast quality, when available, is considered good. However, guests often wish for a more comprehensive breakfast experience.
Rooms at the Sonesta Hotel frequently garner positive feedback for their spaciousness, cleanliness, and modern decor. Their comfort and well-maintained condition make them a strong asset. However, some minor issues, like occasional cleanliness oversights and a strong chlorine smell near the pool, are noted.
Cleanliness throughout the hotel presents a varied experience. While some areas, particularly modern and comfortable rooms, are maintained well, other aspects like bathroom mold and pool area neglect are areas of concern. Despite a few maintenance issues, the friendly staff, greatly enhance the overall experience with their attentiveness and professionalism. Particular staff members receive frequent commendation, contributing significantly to guest satisfaction.
The pool offers mixed reviews; while it provides a pleasant experience for many families, cleanliness issues and occasional closures of amenities like the hot tub and pool slide suggest verification of their availability prior to booking. Nonetheless, the staff's excellent service leaves many guests with a positive impression, ensuring a welcoming and memorable stay at the hotel.
As a Hampton Inn property, this hotel participates in Hilton Worldwide's LightStay sustainability program, which measures and analyzes environmental impact.
The hotel has earned multiple third-party sustainability certifications, including ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015. It is also part of Hilton's LightStay sustainability program and features double-glazed windows, energy-efficient LED bulbs, and water-efficient showers and toilets.
This hotel is part of Hilton Worldwide's corporate responsibility measurement platform, LightStay, which includes an environmental footprint calculation tool.
This hotel is LEED Gold certified, demonstrating a high level of commitment to sustainable building and practices. It incorporates features such as cork flooring, bamboo linens, high-efficiency heating and cooling systems, low-flow water fixtures, and utilizes local materials and manufacturers for furniture and decor.
The hotel has implemented numerous environmental initiatives, including a 2023 renovation that reduced energy usage, multi-stream recycling, waste sorting stations, elimination of plastic straws, food donation partnerships, composting, LED lighting, low-flush toilets, occupancy sensors, and sourcing food products from local farmers.
Sustainability is listed as a property amenity at this hotel. It implements water-efficient appliances and a recycling program, and incorporates eco-friendly initiatives aligned with Marriott's brand-wide sustainability efforts.
This property holds multiple third-party sustainability certifications, including ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015. It also incorporates eco-friendly initiatives as part of Hilton's brand-wide sustainability program and provides in-room glass water bottles and filtered water stations.
Baymont by Wyndham Grand Rapids Near Downtown offers a practical and convenient location for travelers, providing easy access to key destinations and amenities. It is particularly appreciated for its proximity to food, shopping and various venues, making it a suitable base for exploring the city. Its location right off the highway further enhances its convenience. However, the surrounding neighborhood has mixed reviews with some finding it less appealing.
The hotel's breakfast offerings are generally viewed as sparse and unimpressive with limited options such as cereal, bagels and muffins. Many guests were dissatisfied with the quality and availability of breakfast items, often finding them quickly consumed or not replenished, leading some to feel misled by the hotel's descriptions.
Room experiences vary among guests. While some found the rooms spacious and comfortable, numerous concerns regarding cleanliness and maintenance were reported. Issues like mold in bathrooms, unpleasant odors and stains on walls and carpets were commonly noted. Despite these drawbacks, the comfort of the beds received consistent praise with many guests highlighting them as a key positive aspect of their stay.
Cleanliness is a recurring concern throughout the hotel. Although certain areas like the swimming pool, lobby and breakfast area were noted for their cleanliness, many guests pointed out problems in rooms and common areas, including leftover items, debris and unpleasant odors. The overall impression is that while some pockets of cleanliness exist, consistency across the facility is lacking.
The staff at Baymont by Wyndham Grand Rapids Near Downtown are generally described as friendly and helpful with particular praise for the night staff and front desk personnel. However, instances of rudeness and unprofessional behavior were occasionally mentioned, affecting the overall guest experience.
The swimming pool receives mixed feedback. Some guests appreciated the clean and pleasant pool area, while others faced issues such as the pool being closed for extended periods, uncomfortable conditions in the pool room and non-functional amenities like the jacuzzi.
In summary, Baymont by Wyndham Grand Rapids Near Downtown offers a convenient location and very comfortable beds, making it an appealing choice for travelers. However, the hotel faces notable challenges in terms of breakfast offerings, overall cleanliness and maintenance, which impact the guest experience. The generally friendly and responsive staff contribute positively, but improvements in these areas are necessary to enhance overall satisfaction.
The property holds multiple third-party sustainability certifications, including ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015. It is also a participant in Hilton's brand-wide LightStay sustainability program.
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