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Summary of reviewsComfort Suites Eugene University stands out for its convenient yet tranquil location nestled near the I-5 freeway, making it an ideal stop for travelers visiting the Northwest or the nearby University of Oregon. Despite its proximity to major routes, the hotel’s serene environment is perfect for relaxation.
Guests consistently praise the hotel’s breakfast offerings with many highlighting the variety and quality of hot food and beverages available. The comprehensive breakfast spread caters to diverse tastes, creating a pleasant morning dining experience enhanced by friendly, helpful staff. While there are occasional mentions of item shortages, the breakfast generally exceeds guests' expectations.
The hotel’s rooms are frequently commended for their spaciousness and cleanliness. Guests enjoy the modern layouts, immaculate bathrooms and comfortable beds, making stays particularly restful. The presence of an indoor pool and beautiful views further enhance the overall guest experience. Despite minor cleaning oversights, the hotel maintains a reputation for being well-maintained and serene.
Comfort Suites Eugene University prides itself on exceptional customer service. Guests often describe the staff as friendly, helpful and professional with individuals like Lorelei receiving special praise for their hospitality. This welcoming ambiance contributes significantly to the hotel’s appeal.
The indoor pool and hot tub are appreciated by many, despite occasional issues like service disruptions or Covid-19 restrictions. While comments about the pool being too small or cold are noted, these facilities generally add to the positive stay experience.
Finally, the beds at Comfort Suites Eugene University are highlighted for their ideal firmness and comfort, ensuring a restful night’s sleep. The combination of roomy layouts and additional amenities such as large TVs and comfy couches further enhances guest satisfaction.
Overall, Comfort Suites Eugene University successfully combines convenience, comfort and exceptional service, making it a highly recommended choice for travelers.
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