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Summary of reviewsBest Western Manchester receives praise for its strategic location, providing guests with convenient access to highways, shopping centers, restaurants, and nearby attractions like Wickham Park and North West Park. The proximity to Hartford and Providence enhances its appeal as a base for exploring. Guests are welcomed by friendly and helpful staff, ensuring a pleasant experience despite the hotel's ongoing renovations.
The rooms are generally appreciated for their cleanliness and comfort, with beds consistently described as very comfortable, contributing to restful nights. Although some guests have noted a need for updates in certain areas, including worn-out furniture and occasional maintenance issues, the hotel is undergoing renovations that promise future improvements. Cleanliness is another aspect where the hotel shines, particularly in newly renovated spaces, though some guests have reported inconsistencies.
The staff remains a standout feature, frequently praised for their attentiveness and genuine hospitality. Their commitment to customer service enhances the overall stay, even during challenging situations. While breakfast offerings are noted as underwhelming, the continued evolution of the hotel might bring changes in this area.
Overall, Best Western Manchester provides good value for money with its comfortable accommodations, excellent staff, and convenient location, making it a commendable choice for travelers seeking accessibility and a welcoming environment.
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