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Summary of reviewsHotel Slovan’s overall reviews paint a picture of a hotel with several strong points, particularly its superb location and friendly staff, although some aspects like breakfast and room conditions have received mixed feedback.
Situated centrally, the hotel’s location is a highlight for many guests, offering easy access to the city’s major spots, including the train and bus stations just 400 meters away. The proximity to the NOVOLANDIA complex further adds to its convenience. Despite being near a busy road, the hotel maintains a peaceful ambiance, complemented by a smaller on-site restaurant serving tasty food.
Opinions on the breakfast at Hotel Slovan are varied. While numerous guests commend the classic European-style breakfast, describing it as well-prepared and satisfying, others feel it is overpriced with limited options and mediocre quality. Despite being continuously replenished by attentive staff, criticisms include dry pastries, minimal variety and insufficient vegetables. Overall, breakfast experiences differ, ranging from highly satisfying to disappointing, particularly in relation to the cost.
As for the rooms, there is a mixture of praise and criticism. Positive comments frequently mention cleanliness, spaciousness and well-equipped rooms. Many guests appreciate features like working desks and the quality of the hotel’s facilities. On the downside, some reviewers report issues such as strong smells, outdated furniture and noise or temperature control problems. Complaints include uncomfortable beds, lack of amenities like shampoos and shower gel and less-than-ideal views from the windows.
Cleanliness generally receives high marks with many guests finding the rooms clean and cozy. Nonetheless, a few isolated issues have been noted, such as burnt light bulbs, mold and smells of sewage in some rooms. Despite these occasional problems, overall cleanliness is deemed satisfactory by the majority of guests.
Staff at Hotel Slovan are widely praised for their friendliness and professionalism. They are frequently described as helpful and welcoming with many guests particularly appreciating the reception staff and those in the breakfast room. Although there are occasional issues with English proficiency and isolated instances of poor attitude, the staff's positive attributes contribute to a pleasant and inviting atmosphere.
In summary, Hotel Slovan's central location and friendly staff are its standout features. While the cleanliness and comfort of rooms are largely appreciated, mixed reviews on breakfast and occasional room condition issues reflect areas that could benefit from attention.
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