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Summary of reviewsBnbook Residence Matteotti is highly regarded for its prime location in Novara, offering guests convenient access to the train station and city center. The strategic positioning of the aparthotel makes it an excellent choice for extended stays, allowing guests to easily explore local attractions via public transport. This exceptional location is complemented by the modern and clean accommodations, which include studio apartments suited for couples looking for a practical and comfortable experience.
Cleanliness is a standout feature at Bnbook Residence Matteotti, with visitors frequently praising the immaculate condition of the rooms. From studio apartments to two-room suites, the accommodations are consistently spotless and welcoming, equipped with essential amenities such as air conditioning and a courtesy box. The attentive and hospitable staff further enhances the guest experience, providing a pleasant and supportive atmosphere throughout the stay. The thoughtful addition of complimentary coffee, water, and cookies is appreciated by many guests.
The staff at Bnbook Residence Matteotti receives high praise for their exceptional service quality. Guests commend the politeness, helpfulness, and professionalism of the entire team, from the maids to the management. Individuals like Mr. Giuseppe, Loreta, and Luchiano are frequently mentioned for their kindness and problem-solving skills, emphasizing the staff's commitment to accommodating guest requests and ensuring comfort. The owner's helpful and friendly demeanor reflects the overall culture of professionalism and warmth at the residence.
In terms of bed comfort, guest reviews present a mixed experience. While many visitors find the mattresses very comfortable, some guests have noted issues with the bed setup, particularly when double beds are made from two single mattresses. Despite these concerns, the comfortable mattress itself has been a positive aspect for several guests.
Overall, Bnbook Residence Matteotti offers a convenient and welcoming environment, with its exceptional location, cleanliness, and dedicated staff making it a preferred choice for travelers in Novara.
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