Info
Summary of reviewsHills Aranda Nova Hotel provides an excellent combination of strategic location, spacious accommodations, and customer-friendly services tailored to meet the diverse needs of its guests. Situated above a mall and close to notable attractions like the Sg Palas Boh Plantation and Kea Farm, the location ensures easy access to local sites and amenities. Free parking enhances convenience, though there is a paid option for closer proximity. Guests enjoy breathtaking views from the balconies and appreciate the ease of navigating the area for both adventure and relaxation.
The rooms at Hills Aranda Nova Hotel are especially noted for their generous size, making them suitable for families and couples. Cleanliness and comfort are emphasized, with practical amenities such as a pantry enhancing the overall experience. While the majority of feedback regarding room conditions is positive, some guests suggested improvements like adding chairs and a coffee table to balconies to further enrich the experience.
Cleanliness is another strong suit, with frequent praise for tidy interiors and the cozy atmosphere. However, there are occasional concerns regarding mold and odors in some areas, indicating opportunities for the hotel to enhance its maintenance regimen. Despite these minor concerns, the process of self-check-in and overall room condition contribute positively to guest satisfaction.
The staff at Hills Aranda Nova Hotel garners commendations for their friendliness and efficiency. Communication, often facilitated through modern methods like WhatsApp, is consistently adept and enhances the stay experience. The owner is recognized for ensuring that guests receive essential information, such as parking details, which boosts the overall hospitality of the hotel.
In terms of bedding, guest experiences vary; while some find the master bedroom bed firm and comfortable, others report less favorable conditions with softer mattresses and smelly linens. Suggestions for personal coverings imply areas for improvement in bedding maintenance. Nonetheless, guests appreciate the family area at the balcony, which offers a perfect venue for social gatherings and dinners, adding positive notes to their stays.
Overall, Hills Aranda Nova Hotel offers a compelling combination of location, service, and accommodation, making it highly recommendable for visitors seeking a blend of comfort and convenience in their travels.
Show moreRead review summaries for all categories
Categories
