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Summary of reviewsAC Hotel Porto by Marriott receives positive reviews across several categories, making it a highly recommended choice for various types of travelers.
Located conveniently next to Estádio do Dragão and adjacent to the Alameda Shopping Center, the hotel's position is hailed for easy access to dining and shopping options. Although slightly removed from the city center, the nearby metro station ensures quick and easy access to Porto's historical areas within a 10 to 15-minute ride. The hotel's location is described as quiet, especially on non-game days, adding to the peaceful ambiance with automotive access and parking also praised for ease and convenience.
Breakfast offerings receive mixed feedback; while many guests commend the variety and quality, describing it as excellent and luxurious, some feel it lacks diversity and is overpriced. The dinner experience is similarly mixed with the quality of the food often praised as delicious and fresh, though the limited menu and occasional slow service are points of critique.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness and comfort. Guests appreciate the large bathrooms, soundproof windows and comfortable beds, although some note the need for room updates, particularly the outdated televisions and occasional cooling issues. The staff's friendliness and professionalism significantly enhance the guest experience with reception staff frequently mentioned for their helpfulness and warm interactions.
The hotel maintains a commendable level of cleanliness with daily housekeeping and well-maintained facilities. However, minor maintenance issues in some bathrooms are noted. The WiFi service appears to be inconsistent; while some guests find it strong and reliable, others report connectivity issues.
Parking is generally convenient with options for free external and paid private garage facilities, the latter providing secure parking for a fee. The family-friendly environment is well-rated with amenities suitable for children and convenience offered by the adjacent shopping center, although some minor provisioning issues are highlighted.
The quality of the beds receives mixed feedback; while many guests find them very comfortable, others report issues with bed age, squeakiness and occasional cleanliness problems. The hotel's adherence to 4-star standards is debated with some guests finding the services and amenities satisfactory, while others expect more in terms of elegance and quality.
Business travelers appreciate the hotel's strategic location and professional meeting spaces, finding it conducive to work despite the lack of more vibrant leisure-focused amenities. Accessibility features are noted as excellent, making it suitable for all guests.
Overall, AC Hotel Porto by Marriott offers a comfortable and functional stay with convenient location, clean and spacious rooms and friendly staff, though some aspects such as breakfast variety, WiFi stability and facility updates could benefit from improvements.
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