InfoSummary of reviewsNestled in the heart of Punta de Lobos, Sirena Insolente Hostel & Suites delights visitors with its exceptional location, merely steps away from the beach, making it an ideal spot for those looking to blend relaxation and surf. The proximity to Punta de Lobos Beach, a favorite among surfers, along with nearby restaurants, cafés and surf schools, enhances the overall guest experience. The tranquil seaside setting and ease of access to surrounding attractions like Cahuil and Pichilemu ensure an idyllic retreat complemented by the friendly and attentive staff.
Guests generally appreciate the breakfast, highlighting its nutritious, substantial and diverse nature with options catering to vegans and vegetarians. Many find the breakfast delicious with homemade bread adding a thoughtful touch. However, some felt the breakfast was too simple and mentioned occasional issues such as the kitchen closing early and late service, yet the overall consensus is that it offers good value and satisfaction.
The rooms, ranging from shared dormitories to private suites, are often praised for their comfort and well-maintained beds. Guests enjoy the beautiful rooms and good water pressure in the showers. Nevertheless, issues like cleanliness and maintenance shortcomings, such as cut nails in bathrooms and musty smells, are occasionally reported. Despite these, many find their stay comfortable, aided by the attentive staff.
Cleanliness is an area where feedback is mixed. While some find the spaces clean and tidy, others report significant issues like dirty sheets, unpleasant-smelling towels, mold and general lack of maintenance in common areas and bathrooms. The hostel could benefit from improving its cleanliness standards to enhance guest satisfaction.
The hostel staff stands out for their warmth and friendliness with numerous guests commending individuals like Vinicio, Sofia, Sara and Bárbara. Their helpful and welcoming nature contributes significantly to the pleasant, home-like atmosphere of the hostel, making it a comfortable retreat for travelers.
Parking at the hostel, though somewhat limited and narrow, is considered safe and secure. While guests sometimes need to park a bit further from their rooms and the area can feel chaotic, the hostel staff's attentiveness helps mitigate these challenges, adding to the positive experience.
Lastly, the beds are highlighted for their notable comfort with many guests finding them ideal for rest after active days. The quality and maintenance of the mattresses are well-received, even though there are occasional reports of dirty bedding and issues with some mattresses. Overall, guests express strong satisfaction with the comfort provided by the beds.
In summary, Sirena Insolente Hostel & Suites is celebrated for its prime seaside location, excellent and friendly staff and comfortable beds, though some areas like breakfast service and cleanliness could benefit from improvements. Show more
InfoSummary of reviewsNestled in the heart of Punta de Lobos, Sirena Insolente Hostel & Suites delights visitors with its exceptional location, merely steps away from the beach, making it an ideal spot for those looking to blend relaxation and surf. The proximity to Punta de Lobos Beach, a favorite among surfers, along with nearby restaurants, cafés and surf schools, enhances the overall guest experience. The tranquil seaside setting and ease of access to surrounding attractions like Cahuil and Pichilemu ensure an idyllic retreat complemented by the friendly and attentive staff.
Guests generally appreciate the breakfast, highlighting its nutritious, substantial and diverse nature with options catering to vegans and vegetarians. Many find the breakfast delicious with homemade bread adding a thoughtful touch. However, some felt the breakfast was too simple and mentioned occasional issues such as the kitchen closing early and late service, yet the overall consensus is that it offers good value and satisfaction.
The rooms, ranging from shared dormitories to private suites, are often praised for their comfort and well-maintained beds. Guests enjoy the beautiful rooms and good water pressure in the showers. Nevertheless, issues like cleanliness and maintenance shortcomings, such as cut nails in bathrooms and musty smells, are occasionally reported. Despite these, many find their stay comfortable, aided by the attentive staff.
Cleanliness is an area where feedback is mixed. While some find the spaces clean and tidy, others report significant issues like dirty sheets, unpleasant-smelling towels, mold and general lack of maintenance in common areas and bathrooms. The hostel could benefit from improving its cleanliness standards to enhance guest satisfaction.
The hostel staff stands out for their warmth and friendliness with numerous guests commending individuals like Vinicio, Sofia, Sara and Bárbara. Their helpful and welcoming nature contributes significantly to the pleasant, home-like atmosphere of the hostel, making it a comfortable retreat for travelers.
Parking at the hostel, though somewhat limited and narrow, is considered safe and secure. While guests sometimes need to park a bit further from their rooms and the area can feel chaotic, the hostel staff's attentiveness helps mitigate these challenges, adding to the positive experience.
Lastly, the beds are highlighted for their notable comfort with many guests finding them ideal for rest after active days. The quality and maintenance of the mattresses are well-received, even though there are occasional reports of dirty bedding and issues with some mattresses. Overall, guests express strong satisfaction with the comfort provided by the beds.
In summary, Sirena Insolente Hostel & Suites is celebrated for its prime seaside location, excellent and friendly staff and comfortable beds, though some areas like breakfast service and cleanliness could benefit from improvements. Show more
