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Summary of reviewsLuxardotel, situated in a serene oasis on the outskirts of Rome, offers a tranquil retreat surrounded by lush greenery. Its location is advantageous for travelers with cars, providing easy access to the ring road and highway, making it an ideal stop for those traversing from Milan to Sicily. Despite being slightly removed from the city's hustle and bustle, the hotel offers convenient connections to Rome’s city center via public transport. The peaceful environment and lush surroundings enhance its charm, providing a countryside feel while remaining close to urban amenities. Guests often praise the blend of tranquility and convenience, appreciating its strategic positioning for both leisure and business visits.
The hotel’s breakfast experience receives mixed feedback. The complimentary offerings of coffee, tea and fresh croissants are well-received with many finding them a simple yet satisfying start to their day. The recent introduction of a reasonably priced buffet breakfast featuring traditional Italian snacks adds variety and has been appreciated. However, some guests have noted occasional unavailability or inconsistency in breakfast service, particularly due to the pandemic, highlighting an area for potential improvement.
Rooms at Luxardotel are generally praised for their spaciousness, cleanliness and comfort. Guests frequently commend the rooms for their modern amenities, cozy atmosphere and well-maintained condition, although some mention areas showing signs of wear and tear. The daily cleaning routine ensures a tidy environment, though sound insulation could be improved. The beds are noted for their comfort, though opinions on the pillows vary. Overall, the rooms provide a welcoming and comfortable stay with some room for updating certain furnishings and improving soundproofing.
Cleanliness is a notable strength at Luxardotel with most guests appreciating the clean and well-maintained rooms and common areas. The daily cleaning routine ensures that rooms and en-suite bathrooms remain inviting. While some guests have observed areas needing more attention, such as mold stains and dust in specific locations, these aspects do not overshadow the overall positive assessment of the hotel's cleanliness.
The staff at Luxardotel consistently receives high praise for their friendliness, kindness and helpfulness. Guests highlight the warm and welcoming nature of the staff, noting their attentiveness and readiness to assist with any requests. The reception team, in particular, is commended for their impeccable service, contributing significantly to the positive experiences reported by visitors.
Wi-Fi at Luxardotel receives mixed reviews. While many guests appreciate the availability of free and generally good Wi-Fi service, some have experienced issues with signal strength and speed, especially in rooms further from the router. This indicates room for improvement in ensuring a consistently strong signal throughout the property.
Parking at Luxardotel is another positive aspect with ample and secure parking options available. The large private parking area ensures ease and security for vehicles and guests appreciate the convenience and availability of spaces, making it an attractive feature for those traveling by car.
Luxardotel presents a welcoming option for travelers with disabilities, offering comprehensive accessibility across the entire complex, from guest rooms to public spaces. The hotel’s thoughtful design ensures a smooth experience for guests in wheelchairs, including accessible parking options and a wheelchair-friendly on-site restaurant.
The hotel is also noted for its pet-friendly environment, welcoming dogs and cats warmly. Guests appreciate the beautiful green spaces for spending quality time with their pets. Although some find the nightly fee for dogs high, the overall experience remains positive for pet owners.
In summary, Luxardotel provides a peaceful and convenient retreat with well-maintained, comfortable rooms, friendly staff and excellent parking facilities. While improvements could be made in breakfast service, soundproofing and Wi-Fi consistency, the hotel generally offers a positive and accommodating experience for its guests, including those traveling with pets or requiring accessible facilities.
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