InfoSummary of reviewsDays Inn by Wyndham Downtown St. Louis offers a mixed but largely positive experience for guests, particularly in areas such as location, breakfast, rooms, cleanliness, staff and beds.
The hotel's location is a noteworthy benefit with its proximity to stores, gas stations, major highways and downtown attractions like Busch Stadium and Gateway Arch National Park enhancing convenience for visitors. It also provides parking, an often appreciated amenity in city settings. However, the surrounding neighborhood presents some challenges with many guests describing the area as run down or sketchy, although safety was generally not a concern for most.
The breakfast service receives varied feedback with many guests appreciating the complimentary offering of items like muffins, dry bread and drinks. Some guests enjoyed the continental breakfast, while others desired more variety and substantial options, particularly for dietary restrictions. There were occasional issues with availability and replenishment of breakfast items.
The rooms fare relatively well in terms of guest reviews. Many guests found their accommodations to be clean, spacious and comfortable with pleasing decor and relaxing environments. Handicap-accessible rooms were particularly praised. However, some guests reported problems with cleanliness and maintenance, including mold, stains and smoke smells, indicating a need for improvement in certain areas.
Cleanliness is a significant concern with a mix of positive and negative experiences. While some guests noted their rooms were clean and the atmosphere quiet, others encountered dirty conditions, mold, roaches and general grime, detracting from their stay.
The staff generally receive positive remarks, being described as friendly, helpful and accommodating by many guests. Specific staff members were highlighted for their exceptional service. However, there were occasional reports of unfriendly or rude interactions, particularly from certain members of the overnight staff.
The beds garnered mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. Nonetheless, some guests noted issues with tall beds, worn mattresses and bedding that was not always clean.
Overall, Days Inn by Wyndham Downtown St. Louis provides a satisfactory experience for guests with particular strengths in location convenience, staff friendliness and room comfort, while certain areas like cleanliness and neighborhood appeal could benefit from attention and improvement. Show more
InfoSummary of reviewsHome2 Suites By Hilton St Louis Downtown is a highly regarded hotel situated in the prime location of downtown St. Louis, making it a popular choice for visitors seeking convenient access to the city's key attractions. Guests appreciate its strategic proximity to landmarks such as The Arch, the City Museum, and local sports venues, underscoring an ideal experience for sports enthusiasts with a short walk to catch a Cardinals game. The location combines the historic charm of the former Shell Factory building with modern comforts to enrich the stay further.
Guests are consistently impressed with the hotel's breakfast offerings, applauding the variety and quality of selections ranging from cereals and pastries to hot items like eggs and sausage links. This complimentary service adds significant value to the guest experience, despite occasional issues with food availability and temperature.
The hotel rooms stand out for their cleanliness, thoughtful design, and spaciousness, featuring well-crafted bathrooms and kitchenettes—a favorite among guests who enjoy the convenience of full-size fridges and dishwashers. While room size variability is noted, the positive aspects of comfortable beds and appealing decor enhance the accommodation experience.
Cleanliness is a major highlight, with guests frequently commenting on the super tidy state of rooms and common areas. The attentive housekeeping service further elevates the hotel’s standards. The combination of cleanliness, along with friendly and professional staff, assures a welcoming and supportive environment. The exceptional service, especially from the front desk team, leaves a lasting impression on visitors.
Parking at the hotel presents some challenges, with valet service available at a considerable cost but occasionally lacking efficiency during peak times. Travelers should be prepared for this added expense and potential inconvenience.
Overall, Home2 Suites By Hilton St Louis Downtown stands out for its unbeatable location, comfortable accommodations, and excellent service, making it a favored choice for travelers looking to experience the vibrant offerings of St. Louis. Show more
