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Summary of reviewsBacalar My Love Front Laguna is a premier destination nestled on the serene edge of Bacalar's stunning lagoon, offering a blend of natural beauty and top-notch hospitality. The location is exceptional, providing guests with direct and private access to the lagoon, complete with mesmerizing views from various vantage points such as rooms and terraces. The property's picturesque setting above a cenote and amidst panoramic vistas makes it a standout spot in Bacalar. Although slightly secluded, the availability of free rental bikes and kayaks ensures easy exploration of the surrounding areas and a short ride to the city center.
The cabin-style rooms are immaculately clean and offer a tranquil retreat with modern amenities like air conditioning, hot water and mini-fridges. Spacious wooden chalets and private piers add to the charm, making it a perfect getaway. While some rooms have limited views, the overall consensus is positive with many guests enjoying kayaking, paddleboarding and biking as part of their stay. Despite minor suggestions for more lighting and better soundproofing, the cabins' rustic charm and well-maintained facilities significantly enhance the experience.
Guests frequently laud the cleanliness of the accommodations with meticulous daily cleaning contributing to the high hygiene standards. The serene, beautifully maintained environment further elevates the guest experience, although the absence of an on-site restaurant is noted.
The staff is a highlight of the stay, renowned for their exceptional hospitality and attentiveness. Specific individuals like Roberto, Alina and Jose Antonio receive particular praise for their personalized service. The staff's warm and professional demeanor, along with their helpful recommendations and support, substantially enriches the overall guest experience.
While the WiFi service has mixed reviews with many guests finding it unreliable, other amenities such as free parking and family-friendly accommodations are well appreciated. The street parking, though not gated, is generally deemed secure. The intimate setting, complete with a small private beach, makes it highly suitable for families and couples alike.
The beds receive widespread acclaim for their comfort, contributing to a restful stay despite some guests noting that the hard pillows and space utilization could be improved. Overall, the combination of a picturesque location, well-appointed rooms, exceptional cleanliness and outstanding staff hospitality makes Bacalar My Love Front Laguna an ideal destination for a peaceful and picturesque getaway.
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