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Summary of reviewsHume Hotel & Spa is celebrated for its prime location in downtown Nelson, offering guests convenient access to explore vibrant streets and historical attractions. The hotel is situated in a captivating heritage building, enhancing the experience with its rich history despite occasional parking challenges.
Guests consistently praise the quality and variety of the complimentary breakfast, noting it as delicious and a great value addition. The excellent breakfast service, set in an old-world charming ambiance, adds to the appeal, even though there's a slight dip in quality outside the summer season. Dinner options are equally lauded, with guests enjoying diverse venues, including a lively pub with jazz music and a refined restaurant setting. The meals are often described as superb, with thoughtful presentation and flavors.
Rooms blend old-world charm with modern comforts, maintaining a well-kept, clean, and spacious environment. The comfort of the beds stands out, ensuring guests have restful stays. Modern amenities and exceptional views further enhance the guest experience, alongside excellent air conditioning and cozy aesthetics.
Impeccable cleanliness throughout the hotel is consistently highlighted, with housekeeping praised for its efficiency and reliability. Although some guests note minor drawbacks like small showers and occasional noise, the dedication to maintaining a hygienic environment is evident.
The staff at Hume Hotel & Spa receive high acclaim for their friendliness, helpfulness, and professionalism. Their outstanding service, especially in challenging situations, contributes significantly to making every guest's visit memorable. The team, from the front desk to dining staff, enhances the overall experience with knowledgeable guidance and superb customer service.
While the lack of private parking presents challenges, guests find the comfort of the beds and the overall charming ambiance compensate for such inconveniences, ensuring a restful and enjoyable stay at this historic establishment.
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