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Summary of reviewsHotel Gran Roc in Sestriere receives abundant praise for its exceptional service and amenities, surpassing typical expectations for a three-star establishment. Guests frequently highlight the hotel's prime location, ideal for ski enthusiasts seeking easy access to the mountains and slopes, with a complimentary shuttle service enhancing convenience. Positioned near the ski lifts, the hotel offers stunning valley views and provides a peaceful retreat slightly away from the center yet still accessible.
The hotel's ambiance is complemented by its beautifully renovated and super clean facilities, featuring spacious and stylish rooms that impress guests with their comfort, modern design, and Alpine views. Family-friendly accommodations offer ample space and convenience, further enhanced by the welcoming and professional demeanor of the staff, who contribute significantly to guest satisfaction.
One standout feature of Hotel Gran Roc is its exceptional breakfast, characterized by an extensive and varied buffet that leaves a lasting impression. Despite mixed feedback on coffee, the breakfast receives high praise for quality and presentation, accommodating dietary needs and serving as a substantial start to the day. Dinner also garners positive remarks for its abundance and quality, with guests appreciating the buffet style and wide selection, although some note the cost and variety could be improved.
The staff is consistently praised for their friendliness and attentiveness, particularly at reception and breakfast service, adding significant value to the overall experience. Lorenzo at the bar is highlighted for his availability and expertise, enriching guests' visits. While parking options include a convenient underground garage for a fee, the free street parking is appreciated by many for its cost-saving potential. The hotel's spacious family accommodations and engaging staff play crucial roles in creating an enjoyable atmosphere for families, ensuring a comfortable stay.
Overall, Hotel Gran Roc excels in delivering a well-rounded and satisfying experience, especially for ski enthusiasts and families. The combination of high-quality service, strategic location, and impressive facilities makes it a desirable choice, with many guests believing it deserves a rating above its current three-star status.
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