InfoSummary of reviewsTH Sestriere - Villaggio Olimpico enjoys a prime location in the heart of Sestriere, highly valued by guests for its proximity to ski lifts, slopes and convenient access to the town's amenities. The hotel offers stunning mountain views and a peaceful atmosphere, ideal for both winter sports enthusiasts and summer visitors.
The breakfast service receives mixed reviews, but is generally appreciated for its abundance and variety, including delicious cakes, eggs and pancakes, complemented by friendly staff. Similar positive feedback is echoed for dinner with guests praising the quality and variety of the food, particularly the Italian dishes and pizza, although some mentioned issues with food temperature and organization.
Rooms at the hotel are spacious, clean and well-maintained with ample room sizes and necessary amenities making them suitable for families. However, the hotel structure shows signs of wear, needing modernization. Common complaints include torn bedspreads, broken fixtures and uncomfortable mattresses. Bathrooms are clean but often small and old-fashioned with some maintenance issues noted.
Cleanliness overall is inconsistent with some guests finding their rooms very clean, while others faced issues such as dirty sheets and dusty areas. Specific areas like common spaces need more rigorous upkeep.
The staff at 'TH Sestriere - Villaggio Olimpico' are frequently lauded for their friendliness and helpfulness, enhancing the overall guest experience despite occasional communication and availability challenges.
One notable drawback is the limited Wi-Fi availability, restricted to the reception area and described as often unreliable. This, along with long distances within the residence, poses an inconvenience for many guests.
The pool area receives mixed feedback with some appreciating the additional amenity, while others find it small, crowded and associated with extra costs and specific requirements like swimming caps.
Parking facilities, including a convenient underground garage, are well-received, offering ample and accessible options for guests.
For ski enthusiasts, the hotel's location is ideal with easy access to ski lifts, equipment rental on-site and special discounts enhancing the overall skiing experience. Yet, some ski facilities could benefit from modernization.
Beds and mattresses are commonly cited as uncomfortable, often old, hard and noisy, impacting sleep quality for many guests.
While the hotel is marketed as a 4-star establishment, many guests feel it falls short of this rating due to outdated facilities and basic services, more aligned with a 2- or 3-star rating.
In summary, TH Sestriere - Villaggio Olimpico offers a superb location, friendly staff and satisfactory dining experiences, but could significantly benefit from modernizations and consistent maintenance to better meet guests' expectations. Show more
