Info
Summary of reviewsStarlight Inn Canoga Park is favorably acknowledged for its strategically convenient location, which is a significant advantage for guests. Positioned on the main street, the inn offers easy access and proximity to visitors' friends and family, rendering it suitable for social events and celebrations. Enclosed parking adds to its convenience, making it an attractive option for travelers requiring a centrally accessible accommodation.
However, feedback regarding the rooms tends to be more critical. Guests have pointed out issues related to cleanliness and maintenance. The rooms are frequently noted as smelling of strong cleaning chemicals or smoke, with some indicating a persistent cigarette odor even in non-smoking sections. The condition of the accommodations has been described as outdated, with reports of noticeable wear and tear, such as burn holes in bedsheets. This, along with the contrast between advertised room images and the reality, suggests a discrepancy in expectations versus what is delivered.
Cleanliness throughout the inn has also come under scrutiny. Many guests have mentioned unclean conditions, with unmade beds, leftover trash, and a prevalent smoke odor. Some have reported finding bugs in their rooms, along with stained sheets and walls needing attention, detracting from their overall stay. Although there are efforts by the staff to address these issues using cleaning solutions, it appears the impact does not meet guest expectations fully. Consequently, while the location is a strong point, improvements in room condition and cleanliness are necessary to enhance the overall guest experience at Starlight Inn Canoga Park.
Show moreRead review summaries for all categories
Categories
