7,258,491 hotelsin 60 categories
Accessible, 5-Star Hotels in Chile
51 HOTELS IN CHILEMost popular user searches in Chile: treehouse hotels and hotels near ski resorts.
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Summary of reviews
The InterContinental Santiago by IHG, is widely appreciated for its strategic location, placing guests within easy reach of shops, restaurants and key attractions. This central position makes it a convenient choice for both business and leisure travelers. The hotel's amenities, spacious rooms and good breakfast offerings further enhance its appeal, although some debate exists about the value for money.
Guests consistently praise the quality and variety of the breakfast buffet, describing it as excellent, delicious and inclusive of numerous options to cater to diverse tastes. The breakfast staff also receives commendations for their cleanliness and hospitality, despite concerns over its high cost and occasional wait times.
Dinner experiences are varied with some guests noting diversity in the menu, yet frequently facing long wait times and dissatisfaction with the food's quality and availability. This has led many to seek dining options outside the hotel.
The rooms are well-regarded for their spaciousness, comfort and cleanliness with nice city views and comfortable beds frequently highlighted. Despite occasional issues like small room sizes, maintenance concerns and room discrepancies, the overall consensus is positive.
Cleanliness in the hotel garners mixed reviews with many guests praising the rooms and general upkeep. However, some note concerns about dirty carpets, pool cleanliness and inconsistent room cleaning.
Staff service at the hotel is frequently hailed as exceptional with friendly, welcoming and proactive team members enhancing the guest experience. Some mixed feedback exists concerning the reception team and food service staff, though the majority of interactions are positive, contributing to a pleasant atmosphere.
The pool area receives mixed feedback as well, praised for its temperature, 24-hour availability and beautiful views from its 19th-floor location. However, issues such as temperature inconsistency, chlorination and cleanliness concerns are occasionally mentioned.
Finally, the comfort of the beds stands out as a consistent highlight, offering guests a restful sleep, despite isolated issues with mattress softness.
Overall, the InterContinental Santiago offers a comfortable and convenient stay, marked by positive guest experiences, excellent location and commendable service, albeit with room for improvement in certain areas.
Guests consistently praise the quality and variety of the breakfast buffet, describing it as excellent, delicious and inclusive of numerous options to cater to diverse tastes. The breakfast staff also receives commendations for their cleanliness and hospitality, despite concerns over its high cost and occasional wait times.
Dinner experiences are varied with some guests noting diversity in the menu, yet frequently facing long wait times and dissatisfaction with the food's quality and availability. This has led many to seek dining options outside the hotel.
The rooms are well-regarded for their spaciousness, comfort and cleanliness with nice city views and comfortable beds frequently highlighted. Despite occasional issues like small room sizes, maintenance concerns and room discrepancies, the overall consensus is positive.
Cleanliness in the hotel garners mixed reviews with many guests praising the rooms and general upkeep. However, some note concerns about dirty carpets, pool cleanliness and inconsistent room cleaning.
Staff service at the hotel is frequently hailed as exceptional with friendly, welcoming and proactive team members enhancing the guest experience. Some mixed feedback exists concerning the reception team and food service staff, though the majority of interactions are positive, contributing to a pleasant atmosphere.
The pool area receives mixed feedback as well, praised for its temperature, 24-hour availability and beautiful views from its 19th-floor location. However, issues such as temperature inconsistency, chlorination and cleanliness concerns are occasionally mentioned.
Finally, the comfort of the beds stands out as a consistent highlight, offering guests a restful sleep, despite isolated issues with mattress softness.
Overall, the InterContinental Santiago offers a comfortable and convenient stay, marked by positive guest experiences, excellent location and commendable service, albeit with room for improvement in certain areas.
Categories
Accessible
5 Star
Luxury
$
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Summary of reviews
MDS Hotel Chillan presents itself as a well-regarded stopover destination for travelers moving between Santiago and southern Chile, conveniently located near Route 5. Its proximity to the highway facilitates easy access and its calm, spacious environment proves ideal for rest and relaxation. Although slightly distant from Chillán's city center, the hotel’s quiet atmosphere, coupled with nearby amenities such as a casino and restaurants, adds to its appeal. Modern facilities, including a heated pool, gym and well-prepared food, enhance the guest experience. The friendly and accommodating staff further contribute to the overall positive impression.
The breakfast experience at MDS Hotel Chillan is highly praised for its excellent quality, variety and freshness. Guests appreciate the wide assortment of sweet and savory options, fresh fruits and high-quality ingredients with many describing it as the best part of their stay. The breakfast staff’s friendly and attentive service adds to the pleasant dining atmosphere. Despite minor calls for more variety and improvements in specific areas, the overall sentiment is that the breakfast is superb and caters well to diverse tastes.
Dinner at the hotel receives mixed feedback, though many guests commend the delicious and well-prepared food, ideal for family or romantic dinners. The restaurant is often praised for its exceptional dishes and quality service. However, criticisms include a limited menu variety, slow service and high prices that some feel do not match the quality. Improvements in these areas could significantly enhance the dining experience.
The rooms at MDS Hotel Chillan receive high praise for their spaciousness, modernity and cleanliness. Guests highlight the comfortable beds, well-equipped bathrooms and luxurious furnishings. The peaceful and quiet ambiance, along with efficient room service, ensures a restful experience. Occasional issues such as malfunctioning elevators and air conditioning are noted, but they are minor compared to the overall positive feedback on the room quality.
Cleanliness is a standout feature at MDS Hotel Chillan with guests frequently describing the facilities as spotless and well-maintained. The high hygiene standards extend to the dining areas, contributing to a pleasant overall stay. The staff's friendliness and professionalism further enhance the experience with guests consistently praising their exceptional service and attentiveness.
The spa at the hotel is highly regarded for its relaxing atmosphere and well-maintained facilities. Guests appreciate the variety of wellness services, including a jacuzzi, sauna and massage services. While occasional maintenance issues are mentioned, the spa remains a highlight of the hotel experience, complemented by excellent staff service and a serene ambiance.
The gym is another well-appreciated facility, described as comprehensive and modern, catering to various workout needs. The cleanliness order and quality of equipment make it a favored feature among guests.
The pool facilities receive mixed reviews. While guests enjoy the well-designed outdoor pool and indoor heated pool with great views, issues with the heated pool temperature and restrictive access are noted. Despite these setbacks, the pool areas are generally seen as enjoyable, especially for families with children.
Parking at MDS Hotel Chillan is generally convenient and well-regarded with ample, free and secure spaces available. However, peak times, especially due to the casino’s draw, can make finding a spot challenging.
Overall, MDS Hotel Chillan is highly recommended for travelers seeking comfort and convenience, offering a calm and pleasant environment, modern facilities and exceptional service. While there are areas for improvement, the hotel’s strengths make it an excellent choice for a restful stay.
The breakfast experience at MDS Hotel Chillan is highly praised for its excellent quality, variety and freshness. Guests appreciate the wide assortment of sweet and savory options, fresh fruits and high-quality ingredients with many describing it as the best part of their stay. The breakfast staff’s friendly and attentive service adds to the pleasant dining atmosphere. Despite minor calls for more variety and improvements in specific areas, the overall sentiment is that the breakfast is superb and caters well to diverse tastes.
Dinner at the hotel receives mixed feedback, though many guests commend the delicious and well-prepared food, ideal for family or romantic dinners. The restaurant is often praised for its exceptional dishes and quality service. However, criticisms include a limited menu variety, slow service and high prices that some feel do not match the quality. Improvements in these areas could significantly enhance the dining experience.
The rooms at MDS Hotel Chillan receive high praise for their spaciousness, modernity and cleanliness. Guests highlight the comfortable beds, well-equipped bathrooms and luxurious furnishings. The peaceful and quiet ambiance, along with efficient room service, ensures a restful experience. Occasional issues such as malfunctioning elevators and air conditioning are noted, but they are minor compared to the overall positive feedback on the room quality.
Cleanliness is a standout feature at MDS Hotel Chillan with guests frequently describing the facilities as spotless and well-maintained. The high hygiene standards extend to the dining areas, contributing to a pleasant overall stay. The staff's friendliness and professionalism further enhance the experience with guests consistently praising their exceptional service and attentiveness.
The spa at the hotel is highly regarded for its relaxing atmosphere and well-maintained facilities. Guests appreciate the variety of wellness services, including a jacuzzi, sauna and massage services. While occasional maintenance issues are mentioned, the spa remains a highlight of the hotel experience, complemented by excellent staff service and a serene ambiance.
The gym is another well-appreciated facility, described as comprehensive and modern, catering to various workout needs. The cleanliness order and quality of equipment make it a favored feature among guests.
The pool facilities receive mixed reviews. While guests enjoy the well-designed outdoor pool and indoor heated pool with great views, issues with the heated pool temperature and restrictive access are noted. Despite these setbacks, the pool areas are generally seen as enjoyable, especially for families with children.
Parking at MDS Hotel Chillan is generally convenient and well-regarded with ample, free and secure spaces available. However, peak times, especially due to the casino’s draw, can make finding a spot challenging.
Overall, MDS Hotel Chillan is highly recommended for travelers seeking comfort and convenience, offering a calm and pleasant environment, modern facilities and exceptional service. While there are areas for improvement, the hotel’s strengths make it an excellent choice for a restful stay.
Categories
5 Star
Accessible
Luxury
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Summary of reviews
MDS Hotel Concepción has garnered a significant amount of positive feedback across several categories, making it a preferred destination for many travelers. One of the most lauded aspects is its excellent location, which provides convenient proximity to the airport, nearby restaurants and amenities like a theater and mall. Guests especially appreciate the easy access to transit options and the secure, peaceful environment. The hotel’s facilities, including a spa, heated pool and on-site casino, contribute to a robust experience.
The breakfast service is frequently commended for its variety and delicious offerings with many finding it to be one of the best they’ve ever had. Despite occasional comments on the need for greater variety and more efficient replenishment of food items, the breakfast experience remains a highlight for many guests. Dinner receives mixed reviews with praise for high-quality food and efficient service, although some guests wish for more menu variety and better value for the price.
The rooms are celebrated for their spaciousness, comfort and cleanliness. Features like comfortable beds, modern amenities and beautiful views enhance the stay experience. Though minor issues like noise and maintenance concerns in bathrooms were noted, the overall room conditions are highly regarded. Cleanliness throughout the hotel is consistently praised with regular housekeeping and a spotless environment contributing to a welcoming atmosphere.
The staff at MDS Hotel Concepción receive high marks for their friendliness and professionalism. Many guests highlight the exceptional customer service and the staff’s willingness to accommodate guest needs. Although there were occasional mentions of indifferent service, the overall consensus is extremely positive.
The free wifi service is found to be suitable for business needs, although its consistency and speed could be improved. The spa facilities, including a heated pool, jacuzzi and sauna, are highly appreciated for their cleanliness and relaxing ambiance, despite some limitations in appointment availability and operating hours. The gym is well-regarded for its modern equipment and cleanliness, although a few maintenance issues were mentioned.
The pool area is positively reviewed for its cleanliness and maintenance, though some guests find it small and occasionally overcrowded. Temperature inconsistencies and limited pool schedules were noted as areas needing improvement.
For families, MDS Hotel Concepción proves to be a favorable choice with a safe and welcoming atmosphere, good facilities and activities for children. A few guests noted the lack of adjoining rooms and potential noise issues, but overall, it remains a top choice for family stays. The nightlife scene, bolstered by a lively casino and nearby bars, adds to the hotel's vibrant and engaging environment.
In summary, MDS Hotel Concepción excels in location, cleanliness and customer service with notable amenities such as a spa, casino and heated pool significantly enhancing the guest experience. Although there are minor areas for improvement, the hotel consistently meets and often exceeds guest expectations, ensuring a comfortable and enjoyable stay.
The breakfast service is frequently commended for its variety and delicious offerings with many finding it to be one of the best they’ve ever had. Despite occasional comments on the need for greater variety and more efficient replenishment of food items, the breakfast experience remains a highlight for many guests. Dinner receives mixed reviews with praise for high-quality food and efficient service, although some guests wish for more menu variety and better value for the price.
The rooms are celebrated for their spaciousness, comfort and cleanliness. Features like comfortable beds, modern amenities and beautiful views enhance the stay experience. Though minor issues like noise and maintenance concerns in bathrooms were noted, the overall room conditions are highly regarded. Cleanliness throughout the hotel is consistently praised with regular housekeeping and a spotless environment contributing to a welcoming atmosphere.
The staff at MDS Hotel Concepción receive high marks for their friendliness and professionalism. Many guests highlight the exceptional customer service and the staff’s willingness to accommodate guest needs. Although there were occasional mentions of indifferent service, the overall consensus is extremely positive.
The free wifi service is found to be suitable for business needs, although its consistency and speed could be improved. The spa facilities, including a heated pool, jacuzzi and sauna, are highly appreciated for their cleanliness and relaxing ambiance, despite some limitations in appointment availability and operating hours. The gym is well-regarded for its modern equipment and cleanliness, although a few maintenance issues were mentioned.
The pool area is positively reviewed for its cleanliness and maintenance, though some guests find it small and occasionally overcrowded. Temperature inconsistencies and limited pool schedules were noted as areas needing improvement.
For families, MDS Hotel Concepción proves to be a favorable choice with a safe and welcoming atmosphere, good facilities and activities for children. A few guests noted the lack of adjoining rooms and potential noise issues, but overall, it remains a top choice for family stays. The nightlife scene, bolstered by a lively casino and nearby bars, adds to the hotel's vibrant and engaging environment.
In summary, MDS Hotel Concepción excels in location, cleanliness and customer service with notable amenities such as a spa, casino and heated pool significantly enhancing the guest experience. Although there are minor areas for improvement, the hotel consistently meets and often exceeds guest expectations, ensuring a comfortable and enjoyable stay.
Categories
5 Star
Accessible
Luxury
$
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Summary of reviews
Hotel Plaza San Francisco is a historic 5-star hotel located in the central part of Santiago. Guests appreciate the proximity to main attractions, access to the metro and being next to the oldest church in the city. The breakfast is considered excellent, fantastic and great with a large variety of options and friendly wait staff. Dinner is recommended with excellent food and a diverse menu. The spacious and comfortable rooms are well-maintained with high-quality linens and pillows for a good night's sleep. The staff is praised for their exceptional service, efficiency and willingness to help. The indoor pool and spa are luxurious offerings. Guests enjoyed the privacy of the pool area and the attentive service of the spa staff. The hotel provides a high-quality experience that exceeds expectations and gives off a luxurious vibe perfect for those seeking a high-end experience.
Categories
5 Star
Accessible
Luxury
From $112
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Spectacular views of the Osorno and Calbuco volcanoes beyond Lake Llanquihue; the hotel’s location allows its guests to see top attractions like Casino Dreams, Pablo Fierro Museum and more.
Summary of reviews
Radisson Hotel Puerto Varas receives positive praise from guests for its unbeatable location in the center of town with stunning views of Lake Llanquihue and Osorno volcano. The hotel's delicious and varied breakfast is also highly rated and the restaurant offers considerations for celiac diets. The staff is friendly and attentive with many guests noting their excellent service. The rooms are clean, well-appointed and comfortable, although the parking arrangements can be confusing. The spa receives excellent reviews, particularly for the heated pool and hot stone massages. The beds are described as spectacularly comfortable, providing guests with a restful night's sleep. While some guests felt that the hotel's facilities were not worthy of a 5-star rating, the hotel is generally praised by guests for its excellent location, friendly staff, comfortable rooms, delicious breakfast and spa experience.
Categories
5 Star
Accessible
Sustainability Journey
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Summary of reviews
Renaissance Santiago by Marriott is highly regarded by guests for its outstanding location, nestled in one of Santiago's premier neighborhoods, adjacent to Parque Arauco Shopping Center. The hotel offers a tranquil environment with stunning mountain views, making it ideal for both business and leisure travelers. Its proximity to the Santiago Metro ensures accessible city exploration, supported by an environment praised for safety and upscale charm.
Breakfast at the Renaissance Santiago is a celebrated highlight. Guests enjoy a diverse and high-quality selection offered in a dining area with beautiful views, appreciated for the personalized service and flexibility in serving hours. Compliments extend to the dinner options, particularly praising the Shinsei and Catae restaurants for their diverse culinary offerings, superb service, and the skill of the chefs.
Rooms at the hotel combine modern comfort and breathtaking vistas, with floor-to-ceiling windows overlooking the cityscape and mountains. The accommodations are noted for their spaciousness, cleanliness, and contemporary design, featuring exceptionally comfortable beds, contributing to a relaxing stay.
Cleanliness is consistently praised, with guests commending the hotel's pristine condition. The staff's attentiveness ensures that both rooms and common areas are immaculate, enhancing the overall elegance and comfort of the experience. The staff’s exceptional service is a cornerstone of the Renaissance Santiago, with visitors celebrating their kindness, professionalism, and dedication across all hotel operations, emphasizing the seamless guest experience.
The hotel's spa is described as a relaxing haven, offering high-quality services within its well-appointed facilities, including a sauna and jacuzzi area. The pool area provides a beautiful oasis amidst Santiago's energetic environment, although some operational hiccups regarding renovations and cleanliness have been noted.
While the parking facilities at the hotel come with an additional cost, which has surprised some guests, the superior quality of beds and bedding contributes positively to the overall guest experience, ensuring restful and comfortable accommodation.
Overall, Renaissance Santiago by Marriott impresses with superb service, exceptional dining, and comfortable accommodations, complemented by its strategic location and well-maintained facilities, offering a memorable stay for discerning travelers.
Breakfast at the Renaissance Santiago is a celebrated highlight. Guests enjoy a diverse and high-quality selection offered in a dining area with beautiful views, appreciated for the personalized service and flexibility in serving hours. Compliments extend to the dinner options, particularly praising the Shinsei and Catae restaurants for their diverse culinary offerings, superb service, and the skill of the chefs.
Rooms at the hotel combine modern comfort and breathtaking vistas, with floor-to-ceiling windows overlooking the cityscape and mountains. The accommodations are noted for their spaciousness, cleanliness, and contemporary design, featuring exceptionally comfortable beds, contributing to a relaxing stay.
Cleanliness is consistently praised, with guests commending the hotel's pristine condition. The staff's attentiveness ensures that both rooms and common areas are immaculate, enhancing the overall elegance and comfort of the experience. The staff’s exceptional service is a cornerstone of the Renaissance Santiago, with visitors celebrating their kindness, professionalism, and dedication across all hotel operations, emphasizing the seamless guest experience.
The hotel's spa is described as a relaxing haven, offering high-quality services within its well-appointed facilities, including a sauna and jacuzzi area. The pool area provides a beautiful oasis amidst Santiago's energetic environment, although some operational hiccups regarding renovations and cleanliness have been noted.
While the parking facilities at the hotel come with an additional cost, which has surprised some guests, the superior quality of beds and bedding contributes positively to the overall guest experience, ensuring restful and comfortable accommodation.
Overall, Renaissance Santiago by Marriott impresses with superb service, exceptional dining, and comfortable accommodations, complemented by its strategic location and well-maintained facilities, offering a memorable stay for discerning travelers.
Categories
Accessible
5 Star
Luxury
$
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Summary of reviews
Enjoy Santiago is celebrated for its stunning location, offering breathtaking views of the mountains and valley, making it an ideal retreat for those seeking tranquility and natural beauty. The hotel's architecture and spacious rooms are praised for their modern design and comfort, providing guests with a serene environment to unwind. The proximity to Santiago and the convenience for travelers venturing into Argentina further enhance the appeal of this picturesque setting.
The breakfast experience is generally well-received, with guests appreciating the variety and taste, although there are minor concerns regarding specific dietary options and consistency. Similarly, the dining facilities receive mixed reviews, with praise for the exquisite taste of the food and drinks, despite limited menu options and occasional long waits.
The rooms stand out for their spaciousness and comfort, featuring beautiful views and modern amenities, though minor maintenance issues have been noted. Cleanliness is a mixed aspect, with some guests appreciating the neatness of the rooms, while others highlight areas needing improvement, including the pool and spa facilities.
The staff at Enjoy Santiago generally earns accolades for their attentiveness and friendliness, particularly in the sauna and gym areas, although there are isolated concerns about the reception staff's disposition.
The spa and pool facilities offer a relaxing environment with well-maintained hot tubs and jacuzzis, though some guests noted inconsistencies in temperature and cleanliness. Family-friendliness is limited due to casino proximity and access restrictions for children, which can affect dining options.
Overall, Enjoy Santiago presents a hospitable and inviting atmosphere, with its location and room comfort being significant positives. With attention to certain areas for improvement, it can enhance its guest experience even further.
The breakfast experience is generally well-received, with guests appreciating the variety and taste, although there are minor concerns regarding specific dietary options and consistency. Similarly, the dining facilities receive mixed reviews, with praise for the exquisite taste of the food and drinks, despite limited menu options and occasional long waits.
The rooms stand out for their spaciousness and comfort, featuring beautiful views and modern amenities, though minor maintenance issues have been noted. Cleanliness is a mixed aspect, with some guests appreciating the neatness of the rooms, while others highlight areas needing improvement, including the pool and spa facilities.
The staff at Enjoy Santiago generally earns accolades for their attentiveness and friendliness, particularly in the sauna and gym areas, although there are isolated concerns about the reception staff's disposition.
The spa and pool facilities offer a relaxing environment with well-maintained hot tubs and jacuzzis, though some guests noted inconsistencies in temperature and cleanliness. Family-friendliness is limited due to casino proximity and access restrictions for children, which can affect dining options.
Overall, Enjoy Santiago presents a hospitable and inviting atmosphere, with its location and room comfort being significant positives. With attention to certain areas for improvement, it can enhance its guest experience even further.
Categories
Accessible
5 Star
Casino
$
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Summary of reviews
Situated in the bustling yet serene neighborhood of Las Condes, Santiago Marriott Hotel boasts an excellent location with easy access to key attractions such as Parque Arauco Mall, Araucano Park and the Costanera Center. Guests appreciate the hotel's convenient connectivity to other parts of Santiago, its safety and comfortable environment and the spectacular mountain views from the spacious rooms. Particularly praised is the friendly and attentive service provided by the staff, which significantly enhances the overall guest experience.
One of the standout features is the hotel's breakfast—a varied, high-quality spread described as complete and delicious, earning accolades for its many options from fruits to eggs and breads, though some guests note the high cost. In terms of other dining options, lunch receives high marks and room service is commended for being efficient with a diverse menu, albeit with isolated complaints about pricing and menu limitations.
The rooms are largely praised for their cleanliness, spaciousness and modern design, contributing to a restful stay. Soundproofing and the picturesque views add to the rooms' appeal. Nevertheless, areas that need attention include outdated decor, occasional maintenance issues and room-specific cleanliness concerns such as dirty carpets and broken bathroom fittings.
In terms of amenities, the gym offers a good workout experience despite some maintenance and cleanliness complaints. The pool, though generally appreciated, has faced critiques about its maintenance and limited access. Parking, although secure and well-managed, incurs additional costs which several guests view unfavorably.
Family travelers find the hotel highly accommodating with specific amenities like cribs and baby strollers enhancing their stay. The beds, while often described as comfortable, are another mixed bag as some find them small or hard and improvements in this area could boost overall comfort.
The Wi-Fi service receives mixed reviews with basic free options often described as unreliable, pushing some guests to pay for better connectivity.
Despite these areas for improvement, the combination of stellar service, prime location and family-friendly amenities makes Santiago Marriott Hotel a recommendable spot for visitors. Aspects like luxurious bedding and world-class services akin to competing high-end hotels could use enhancement to firmly establish its five-star rating among guests.
One of the standout features is the hotel's breakfast—a varied, high-quality spread described as complete and delicious, earning accolades for its many options from fruits to eggs and breads, though some guests note the high cost. In terms of other dining options, lunch receives high marks and room service is commended for being efficient with a diverse menu, albeit with isolated complaints about pricing and menu limitations.
The rooms are largely praised for their cleanliness, spaciousness and modern design, contributing to a restful stay. Soundproofing and the picturesque views add to the rooms' appeal. Nevertheless, areas that need attention include outdated decor, occasional maintenance issues and room-specific cleanliness concerns such as dirty carpets and broken bathroom fittings.
In terms of amenities, the gym offers a good workout experience despite some maintenance and cleanliness complaints. The pool, though generally appreciated, has faced critiques about its maintenance and limited access. Parking, although secure and well-managed, incurs additional costs which several guests view unfavorably.
Family travelers find the hotel highly accommodating with specific amenities like cribs and baby strollers enhancing their stay. The beds, while often described as comfortable, are another mixed bag as some find them small or hard and improvements in this area could boost overall comfort.
The Wi-Fi service receives mixed reviews with basic free options often described as unreliable, pushing some guests to pay for better connectivity.
Despite these areas for improvement, the combination of stellar service, prime location and family-friendly amenities makes Santiago Marriott Hotel a recommendable spot for visitors. Aspects like luxurious bedding and world-class services akin to competing high-end hotels could use enhancement to firmly establish its five-star rating among guests.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Wyndham Santiago Pettra is highly regarded by guests for various aspects, with its prime location being a standout feature. Nestled in the tranquil neighborhood of La Dehesa, it offers an ideal setting for relaxation and exploration, with proximity to shopping malls, dining options, and major roads leading to mountain resorts and the Andes. The location provides the perfect backdrop for both adventurous outings and serene retreats.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Antay Hotel & Spa is a luxurious hotel located in a central area with easy access to many tourist points, including the city center, historical center and casino. Guests appreciate the excellent views from the hotel with the ocean accessible nearby. The hotel's comfortable rooms and good breakfast make it an ideal spot for relaxation. The breakfast at Antay Hotel & Spa is a standout feature with many guests complimenting the excellent variety and quality of the food. The hotel's personnel in general are described as cordial, efficient and attentive. The Antay Hotel & Spa boasts an exceptional spa and pool facility, praised by guests in their reviews. The pool facilities, along with the spa, received positive reviews from guests. The hotel offers a variety of activities that will keep your little ones entertained, making it a great destination for families with kids. Although some believe it still has room for improvement to reach a 5-star rating, the hotel has, in fact, earned its five stars. Overall, Antay Hotel & Spa is a great choice for travelers looking for a luxurious and comfortable stay with exceptional facilities and services.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Hotel Enjoy Pucon stands out for its exceptional location, situated centrally in Pucon and offering easy access to downtown attractions, shops, restaurants and stunning views of Lake Villarrica and surrounding mountains. This prime positioning makes it a convenient and tranquil base for exploring the area, especially for those interested in outdoor activities.
Breakfast at the hotel is frequently praised for its variety and quality with many guests enjoying the abundant and delicious options. However, there are notable complaints about the repetitive nature and occasional organizational issues during busy times.
Dinner experiences are mixed with some guests appreciating the variety and taste of the food, while others criticize the quality, limited menu and high prices. Service inconsistencies have also been reported, impacting the overall dining experience.
The rooms receive commendations for their spaciousness, modern design, cleanliness and beautiful views. Nonetheless, improvements are needed in noise insulation, lighting and maintenance with several guests mentioning issues like poor ventilation and occasional maintenance lapses.
Cleanliness is typically high with housekeeping and general hotel areas kept tidy. However, inconsistency in some floors and areas like the dining space can detract from the overall experience.
Staff experiences are varied with many finding them friendly and helpful, while others report issues with reception and spa services. Better staff training could enhance overall guest satisfaction.
The WiFi service often encounters connectivity problems with many guests recommending improvements for a more consistent internet experience throughout the hotel.
Spa facilities are a mix of modern, relaxing spaces with quality massages but face issues like overcrowding, maintenance problems and scheduling challenges, particularly for families.
The pool facilities draw both praise and criticism. Heated pools are enjoyed by families, but inconsistency in heating, maintenance issues and overcrowding detract from the experience.
The beach area is a highlight due to its beautiful location and easy access to the lake, though some infrastructural issues need addressing.
Parking is ample and free, including valet service, but the distance from the hotel and security concerns are frequent complaints.
For families, the hotel offers several amenities such as a kids club and childcare services, making it convenient for parents. However, restrictions on pool access for younger children and a limited activity range present challenges.
Overall, Hotel Enjoy Pucon offers a highly enjoyable stay thanks to its unbeatable location, comfortable rooms and varied breakfast options. Addressing issues in dining services, WiFi, noise insulation and family activities could further enhance the guest experience.
Breakfast at the hotel is frequently praised for its variety and quality with many guests enjoying the abundant and delicious options. However, there are notable complaints about the repetitive nature and occasional organizational issues during busy times.
Dinner experiences are mixed with some guests appreciating the variety and taste of the food, while others criticize the quality, limited menu and high prices. Service inconsistencies have also been reported, impacting the overall dining experience.
The rooms receive commendations for their spaciousness, modern design, cleanliness and beautiful views. Nonetheless, improvements are needed in noise insulation, lighting and maintenance with several guests mentioning issues like poor ventilation and occasional maintenance lapses.
Cleanliness is typically high with housekeeping and general hotel areas kept tidy. However, inconsistency in some floors and areas like the dining space can detract from the overall experience.
Staff experiences are varied with many finding them friendly and helpful, while others report issues with reception and spa services. Better staff training could enhance overall guest satisfaction.
The WiFi service often encounters connectivity problems with many guests recommending improvements for a more consistent internet experience throughout the hotel.
Spa facilities are a mix of modern, relaxing spaces with quality massages but face issues like overcrowding, maintenance problems and scheduling challenges, particularly for families.
The pool facilities draw both praise and criticism. Heated pools are enjoyed by families, but inconsistency in heating, maintenance issues and overcrowding detract from the experience.
The beach area is a highlight due to its beautiful location and easy access to the lake, though some infrastructural issues need addressing.
Parking is ample and free, including valet service, but the distance from the hotel and security concerns are frequent complaints.
For families, the hotel offers several amenities such as a kids club and childcare services, making it convenient for parents. However, restrictions on pool access for younger children and a limited activity range present challenges.
Overall, Hotel Enjoy Pucon offers a highly enjoyable stay thanks to its unbeatable location, comfortable rooms and varied breakfast options. Addressing issues in dining services, WiFi, noise insulation and family activities could further enhance the guest experience.
Categories
Accessible
5 Star
Beachfront
$
Info
Summary of reviews
Park Lake Luxury Hotel offers an exceptional experience across multiple facets, making it a premier choice for those seeking luxury and relaxation. Nestled in a prime location with breathtaking lake views, guests can enjoy a serene and peaceful ambiance complemented by beautiful gardens and top-notch facilities. The hotel's strategic position provides convenient access to nearby attractions while maintaining an escape from the city's hustle.
The breakfast service stands out with its high-quality, extensive and delicious offerings, further enhanced by the beautiful view from the breakfast area. Guests appreciate the variety and freshness of the food, as well as the attentive and friendly staff who enhance the dining experience. The hotel's restaurant also receives positive remarks for its delicious menu and quality food, despite some critiques regarding the dinner menu's variety and pricing.
Rooms at Park Lake Luxury Hotel are spacious, clean and comfortable with many praising the stunning lake views from private balconies and the super comfortable beds. The quiet environment and meticulous housekeeping contribute to a relaxing stay, bolstered by recent renovations that have added modern amenities.
Guests frequently commend the extraordinary cleanliness of the hotel's facilities, highlighting the spotless rooms and well-maintained environment. The staff's professionalism and kindness are often noted with individuals like Juan and Daniela receiving special mentions for their exceptional service and attention to detail. The team's genuine concern for guests' well-being ensures a memorable and delightful stay, adding to the overall luxury experience.
The spa offers excellent service and facilities, including a heated pool, sauna and massages, which guests find particularly relaxing and satisfying. Despite minor suggestions for improvement, the spa remains a significant highlight of the hotel.
Pool facilities, especially the heated indoor pool, receive frequent praise for their cleanliness and pleasant temperature, contributing to a delightful stay. The beds are also generally well-received for their comfort with quality linens and amenities enhancing the sleeping experience.
Overall, Park Lake Luxury Hotel delivers a luxurious stay through its modern facilities, exceptional service and stunning location. Though minor critiques exist, the hotel maintains a high standard of comfort and relaxation, making it a top choice for luxury escapes.
The breakfast service stands out with its high-quality, extensive and delicious offerings, further enhanced by the beautiful view from the breakfast area. Guests appreciate the variety and freshness of the food, as well as the attentive and friendly staff who enhance the dining experience. The hotel's restaurant also receives positive remarks for its delicious menu and quality food, despite some critiques regarding the dinner menu's variety and pricing.
Rooms at Park Lake Luxury Hotel are spacious, clean and comfortable with many praising the stunning lake views from private balconies and the super comfortable beds. The quiet environment and meticulous housekeeping contribute to a relaxing stay, bolstered by recent renovations that have added modern amenities.
Guests frequently commend the extraordinary cleanliness of the hotel's facilities, highlighting the spotless rooms and well-maintained environment. The staff's professionalism and kindness are often noted with individuals like Juan and Daniela receiving special mentions for their exceptional service and attention to detail. The team's genuine concern for guests' well-being ensures a memorable and delightful stay, adding to the overall luxury experience.
The spa offers excellent service and facilities, including a heated pool, sauna and massages, which guests find particularly relaxing and satisfying. Despite minor suggestions for improvement, the spa remains a significant highlight of the hotel.
Pool facilities, especially the heated indoor pool, receive frequent praise for their cleanliness and pleasant temperature, contributing to a delightful stay. The beds are also generally well-received for their comfort with quality linens and amenities enhancing the sleeping experience.
Overall, Park Lake Luxury Hotel delivers a luxurious stay through its modern facilities, exceptional service and stunning location. Though minor critiques exist, the hotel maintains a high standard of comfort and relaxation, making it a top choice for luxury escapes.
Categories
Accessible
5 Star
Luxury
$
Info
Summary of reviews
Taka Matanzas offers an exceptional escape, blending tranquility with stunning natural beauty. Nestled in a picturesque location, the hotel provides spectacular views of the sea and breathtaking sunsets, making it a perfect retreat for those seeking peace and exclusivity. The breakfast experience is highly praised for its delicious and varied offerings, particularly the homemade bread, although there's room for improvement in terms of variety for certain dietary needs. Dinner is a standout experience, with guests raving about the exquisitely prepared dishes, especially the ribs, despite a somewhat limited menu and wine selection. The comfortable, spacious rooms are lauded for their striking architecture and clean, tidy interiors, although some issues with soundproofing and room temperature are noted.
Cleanliness is a key strength, with visitors consistently praising the impeccable upkeep and well-maintained facilities. The hotel's staff are commended for their exceptional service, showing friendliness and attentiveness that elevate the overall experience. The pool area, part of a comprehensive leisure setup with a bar and spa, is impressive and perfect for relaxation, although music volume and pool temperatures could use slight adjustments. While many guests find the beds incredibly comfortable, some mention issues with noise and the structural setup of combined twin mattresses. Overall, Taka Matanzas offers a captivating and serene environment with excellent service, making it a recommended destination for a relaxing and rejuvenating getaway.
Cleanliness is a key strength, with visitors consistently praising the impeccable upkeep and well-maintained facilities. The hotel's staff are commended for their exceptional service, showing friendliness and attentiveness that elevate the overall experience. The pool area, part of a comprehensive leisure setup with a bar and spa, is impressive and perfect for relaxation, although music volume and pool temperatures could use slight adjustments. While many guests find the beds incredibly comfortable, some mention issues with noise and the structural setup of combined twin mattresses. Overall, Taka Matanzas offers a captivating and serene environment with excellent service, making it a recommended destination for a relaxing and rejuvenating getaway.
Categories
Accessible
5 Star
Sustainability Journey
$
Info
Summary of reviews
Hotel Patagonico impresses guests with its prime location in the heart of the city, offering breathtaking views of Lake Llanquihue and the Osorno Volcano. The hotel's modern facilities, spacious gardens and terraces provide a serene environment for relaxation. Visitors commend the spacious, comfortable rooms characterized by beautiful views, cozy beds and well-appointed bathrooms, although some note occasional maintenance issues and inconsistent housekeeping.
Breakfast receives mixed reviews with many praising its delicious, varied and plentiful offerings, while others mention a lack of variety and quality inconsistencies. The dining experience is generally positive, especially for breakfast, though dinner options are sometimes criticized for limited variety and service issues.
The hotel staff stands out as exceptionally friendly and attentive, contributing significantly to the overall positive guest experience. Their helpful nature is frequently highlighted, alongside special mentions of outstanding service by specific team members.
Guests appreciate the hotel's clean and well-maintained facilities, though there are reports of inconsistencies in cleanliness and maintenance standards, particularly regarding the need for regular upkeep. The family-friendly atmosphere is another strong point with spacious family rooms and various children's activities creating a welcoming environment for those traveling with kids.
The wifi service is often criticized for being unreliable and insufficient for business needs. Similarly, the spa and gym experiences highlight room for improvement with some guests encountering non-operational facilities and maintenance issues.
Hotel Patagonico also provides enjoyable pool facilities, though some guests report temperature inconsistencies and overcrowding at times. The hotel's proximity to Puerto Varas' vibrant nightlife is noted as a significant advantage, though its on-site late-night amenities and services have room for enhancement.
Overall, Hotel Patagonico is celebrated for its unbeatable location, scenic views, comfortable accommodations and excellent service, making it a favored destination for a memorable stay despite some areas needing improvement.
Breakfast receives mixed reviews with many praising its delicious, varied and plentiful offerings, while others mention a lack of variety and quality inconsistencies. The dining experience is generally positive, especially for breakfast, though dinner options are sometimes criticized for limited variety and service issues.
The hotel staff stands out as exceptionally friendly and attentive, contributing significantly to the overall positive guest experience. Their helpful nature is frequently highlighted, alongside special mentions of outstanding service by specific team members.
Guests appreciate the hotel's clean and well-maintained facilities, though there are reports of inconsistencies in cleanliness and maintenance standards, particularly regarding the need for regular upkeep. The family-friendly atmosphere is another strong point with spacious family rooms and various children's activities creating a welcoming environment for those traveling with kids.
The wifi service is often criticized for being unreliable and insufficient for business needs. Similarly, the spa and gym experiences highlight room for improvement with some guests encountering non-operational facilities and maintenance issues.
Hotel Patagonico also provides enjoyable pool facilities, though some guests report temperature inconsistencies and overcrowding at times. The hotel's proximity to Puerto Varas' vibrant nightlife is noted as a significant advantage, though its on-site late-night amenities and services have room for enhancement.
Overall, Hotel Patagonico is celebrated for its unbeatable location, scenic views, comfortable accommodations and excellent service, making it a favored destination for a memorable stay despite some areas needing improvement.
Categories
5 Star
Accessible
Luxury
From $356
$
Info
Summary of reviews
Termas de Jahuel Hotel & Spa presents itself as a tranquil retreat nestled in a picturesque natural setting, ideal for relaxation and escaping the hustle and bustle of city life. Its strategic location offers accessible proximity to Santiago and serves as a gateway to exploring nearby vineyards, making it an attractive spot for nature lovers and wine enthusiasts alike. The serene environment, coupled with beautiful trails, allows guests to indulge in nature while engaging in outdoor activities.
Dinner at the hotel stands out for its superb quality, with dishes praised for their exquisite flavors and presentation. The diversity and creativity in the menu, along with impeccable service, ensure a memorable culinary experience, despite the occasional mention that some dining options can be expensive. Meanwhile, breakfast receives mixed reviews, where improvements in variety and quality could enhance guest satisfaction.
Accommodations are frequently described as comfortable and cozy, offering scenic views and a well-lit ambiance. The hotel's cleaning standards, generally high, contribute positively to the overall guest experience, although certain rooms, especially in the Las Palmas wing, are noted to need maintenance and modernization for an even more enjoyable stay.
The standout feature of the hotel is its outstanding staff. Guests repeatedly commend the friendly and attentive service, which adds a personal touch and enhances the luxurious escape. The spa experience is favorable, with skilled therapists providing excellent massages, although improvements in communication about services offered would further enrich the experience.
Pools, inclusive of both indoor and outdoor options, are praised for cleanliness and maintenance. The heated pool is particularly appreciated, contributing to a refreshing and relaxing stay. However, guests should be mindful of pool and spa usage restrictions, and the outdoor pool's colder water temperature during certain times.
Termas de Jahuel also caters to families, offering a serene environment perfect for a restful getaway. While the tranquil setting is ideal for relaxation, additional activities for children would further enhance the family-friendly atmosphere. Overall, Termas de Jahuel Hotel & Spa stands as a recommended choice for those seeking a serene escape complemented by good dining, accommodating rooms, and excellent service.
Dinner at the hotel stands out for its superb quality, with dishes praised for their exquisite flavors and presentation. The diversity and creativity in the menu, along with impeccable service, ensure a memorable culinary experience, despite the occasional mention that some dining options can be expensive. Meanwhile, breakfast receives mixed reviews, where improvements in variety and quality could enhance guest satisfaction.
Accommodations are frequently described as comfortable and cozy, offering scenic views and a well-lit ambiance. The hotel's cleaning standards, generally high, contribute positively to the overall guest experience, although certain rooms, especially in the Las Palmas wing, are noted to need maintenance and modernization for an even more enjoyable stay.
The standout feature of the hotel is its outstanding staff. Guests repeatedly commend the friendly and attentive service, which adds a personal touch and enhances the luxurious escape. The spa experience is favorable, with skilled therapists providing excellent massages, although improvements in communication about services offered would further enrich the experience.
Pools, inclusive of both indoor and outdoor options, are praised for cleanliness and maintenance. The heated pool is particularly appreciated, contributing to a refreshing and relaxing stay. However, guests should be mindful of pool and spa usage restrictions, and the outdoor pool's colder water temperature during certain times.
Termas de Jahuel also caters to families, offering a serene environment perfect for a restful getaway. While the tranquil setting is ideal for relaxation, additional activities for children would further enhance the family-friendly atmosphere. Overall, Termas de Jahuel Hotel & Spa stands as a recommended choice for those seeking a serene escape complemented by good dining, accommodating rooms, and excellent service.
Categories
Accessible
5 Star
Spa
$
Info
The hotel's visitors will be involved in an experience that means to provide relaxation, comfort and adventure.
Summary of reviews
Nayara Hangaroa is a hotel that stands out for its exceptional service, according to many satisfied guests. The staff is praised for their professionalism, friendliness and helpfulness, going above and beyond to ensure guests have an enjoyable stay. The hotel's beautiful location and facilities, including spacious and comfortable rooms, stunning sea views and a great pool, are also highlighted. Denise is specifically mentioned for going out of her way to make guests' stays special. Overall, guests feel truly relaxed and taken care of during their stay at Nayara Hangaroa.
Categories
Accessible
5 Star
Luxury
$
Info
Featuring a sparkling outdoor pool, an exquisite on-site restaurant and a fitness center, the hotel promises an unforgettable stay in one of the most remarkable cities of Chile.
Summary of reviews
The Wyndham Concepcion Pettra hotel is highly praised by guests for its excellent location with many convenient amenities nearby and easy accessibility. The breakfast is also highly rated with guests describing it as abundant, varied and delicious. The hotel's restaurant is also worth a try with an exquisite buffet dinner and excellent service. The rooms are spacious, comfortable and clean with modern facilities and helpful staff. The hotel's cleanliness is also praised, although some minor issues are noted. The staff is friendly and accommodating, contributing greatly to guests' positive experiences. The hotel is also family-friendly, accommodating furry friends and providing a pleasant experience for children. The beds are highly praised for their comfort and spaciousness. Overall, the Wyndham Concepcion Pettra is considered an exceptional hotel with top-notch facilities and services, providing a cozy, comfortable and clean atmosphere.
Categories
5 Star
Accessible
Sustainability Journey
From $129
$
Info
Summary of reviews
Wyndham Puerto Varas Pettra receives commendations across multiple aspects, making it a favored choice among travelers to the region. Its prime location on the waterfront of Lake Llanquihue offers breathtaking views of the Osorno and Calbuco volcanoes and ensures easy access to downtown Puerto Varas and various local attractions. This convenient, scenic and tranquil setting is praised for its safety and accessibility.
Guests are uniformly impressed with the breakfast offerings, noting an extensive, high-quality buffet that includes a wide variety of options such as fresh croissants, artisan breads, fruits, cheeses and gluten-free products. The fantastic views of the lake from the dining area elevate the experience with many diners considering it a highlight of their trip. The dinner experience is equally praised for the well-prepared, delicious food, excellent service and a comfortable ambiance despite some minor slow service during peak times.
The rooms at the hotel stand out for their spaciousness, comfort and cleanliness. Guests appreciate the stunning views of the lake and volcanoes from their well-appointed accommodations. Quality bedding and modern amenities add to a restful stay, although some guests noted that decor updates and better maintenance of certain room features could further enhance the experience.
Cleanliness is a consistently positive point with both rooms and common areas maintaining high standards. The staff are lauded for their friendliness, attentiveness and professionalism and their ability to fluently communicate in English is a plus for international visitors. The hotel’s commitment to maintaining cleanliness and organization greatly enhances the overall guest experience.
The hotel's internet receives mixed reviews—while many guests found the WiFi to be fast and stable, others experienced intermittent connectivity issues. The spa and gym facilities receive good feedback with the spa's tranquil ambiance and the attentive service of the staff being particular highlights despite some comments about the gym's size and the need for pool area maintenance. Parking options are generally well-regarded for their security and convenience, although occasional crowding and navigational difficulties were noted.
In summary, Wyndham Puerto Varas Pettra impresses with its exceptional location, superior breakfast and dinner offerings, spacious and comfortable rooms, high cleanliness standards and excellent staff service. Although there are areas for improvement, such as WiFi reliability and pool maintenance, the overall experience is highly positive, making it a standout destination in the charming region of Puerto Varas.
Guests are uniformly impressed with the breakfast offerings, noting an extensive, high-quality buffet that includes a wide variety of options such as fresh croissants, artisan breads, fruits, cheeses and gluten-free products. The fantastic views of the lake from the dining area elevate the experience with many diners considering it a highlight of their trip. The dinner experience is equally praised for the well-prepared, delicious food, excellent service and a comfortable ambiance despite some minor slow service during peak times.
The rooms at the hotel stand out for their spaciousness, comfort and cleanliness. Guests appreciate the stunning views of the lake and volcanoes from their well-appointed accommodations. Quality bedding and modern amenities add to a restful stay, although some guests noted that decor updates and better maintenance of certain room features could further enhance the experience.
Cleanliness is a consistently positive point with both rooms and common areas maintaining high standards. The staff are lauded for their friendliness, attentiveness and professionalism and their ability to fluently communicate in English is a plus for international visitors. The hotel’s commitment to maintaining cleanliness and organization greatly enhances the overall guest experience.
The hotel's internet receives mixed reviews—while many guests found the WiFi to be fast and stable, others experienced intermittent connectivity issues. The spa and gym facilities receive good feedback with the spa's tranquil ambiance and the attentive service of the staff being particular highlights despite some comments about the gym's size and the need for pool area maintenance. Parking options are generally well-regarded for their security and convenience, although occasional crowding and navigational difficulties were noted.
In summary, Wyndham Puerto Varas Pettra impresses with its exceptional location, superior breakfast and dinner offerings, spacious and comfortable rooms, high cleanliness standards and excellent staff service. Although there are areas for improvement, such as WiFi reliability and pool maintenance, the overall experience is highly positive, making it a standout destination in the charming region of Puerto Varas.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Hotel Cumbres Lastarria in Santiago offers a delightful stay characterized by its prime location, exceptional service, and luxurious accommodations. Situated in the heart of the vibrant and trendy Lastarria neighborhood, the hotel provides guests with easy access to a plethora of dining options, lively bars, and cultural attractions, making it an ideal base for food lovers and cultural explorers alike. The area's artistic flair and safety further enhance the hotel's appeal.
Guests consistently praise the hotel's breakfast offerings, noting the excellent variety and quality of dishes served with breathtaking views from the eighth-floor dining area. The breakfast experience is complemented by attentive and friendly staff who ensure a delightful start to the day. The hotel restaurant further impresses with outstanding, beautifully presented, and reasonably priced dishes, while also being conveniently located near a diverse array of excellent dining spots.
The spacious and immaculate rooms are frequently highlighted for their comfort and modern amenities, including plush, luxurious beds that promise restful nights. The cleanliness of the hotel is another commendable aspect, with guests appreciating the meticulous care taken by the housekeeping staff. Though minor issues such as dim lighting are occasionally mentioned, the overall ambiance is described as quiet, stylish, and conducive to relaxation.
The exceptional staff at Hotel Cumbres Lastarria consistently leave a positive impression with their professionalism and willingness to accommodate guests' needs. They provide helpful guidance on local dining and attractions, further elevating the personalized service experience. The free Wi-Fi, although sometimes inconsistent, is generally appreciated for its speed and reliability.
For guests seeking relaxation, the hotel's spa and rooftop pool offer serene settings with stunning views. However, while the minimalist gym could benefit from more equipment, the pool area remains a tranquil spot to unwind. The hotel's luxurious touches extend to the overall aesthetic, making it a classy and sophisticated choice.
Though some guests feel the experience is more aligned with a four-star hotel, Hotel Cumbres Lastarria excels with its exceptional location, attentive staff, and delightful ambiance. It emerges as a favored choice for travelers seeking comfort and a touch of elegance in a vibrant city setting.
Guests consistently praise the hotel's breakfast offerings, noting the excellent variety and quality of dishes served with breathtaking views from the eighth-floor dining area. The breakfast experience is complemented by attentive and friendly staff who ensure a delightful start to the day. The hotel restaurant further impresses with outstanding, beautifully presented, and reasonably priced dishes, while also being conveniently located near a diverse array of excellent dining spots.
The spacious and immaculate rooms are frequently highlighted for their comfort and modern amenities, including plush, luxurious beds that promise restful nights. The cleanliness of the hotel is another commendable aspect, with guests appreciating the meticulous care taken by the housekeeping staff. Though minor issues such as dim lighting are occasionally mentioned, the overall ambiance is described as quiet, stylish, and conducive to relaxation.
The exceptional staff at Hotel Cumbres Lastarria consistently leave a positive impression with their professionalism and willingness to accommodate guests' needs. They provide helpful guidance on local dining and attractions, further elevating the personalized service experience. The free Wi-Fi, although sometimes inconsistent, is generally appreciated for its speed and reliability.
For guests seeking relaxation, the hotel's spa and rooftop pool offer serene settings with stunning views. However, while the minimalist gym could benefit from more equipment, the pool area remains a tranquil spot to unwind. The hotel's luxurious touches extend to the overall aesthetic, making it a classy and sophisticated choice.
Though some guests feel the experience is more aligned with a four-star hotel, Hotel Cumbres Lastarria excels with its exceptional location, attentive staff, and delightful ambiance. It emerges as a favored choice for travelers seeking comfort and a touch of elegance in a vibrant city setting.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Enjoy Coquimbo enjoys high praise primarily for its outstanding location between Coquimbo and La Serena, offering easy access to numerous attractions, restaurants and entertainment options. The beautiful ocean views from most rooms significantly enhance its appeal. Guests often remark on the spacious and comfortable rooms, which are ideal for both leisure and business travel, benefiting further from well-maintained facilities like pools, a spa and access to a casino. The parking availability and calm, tranquil environment add to its convenience, making it a great spot for relaxation. The friendly and attentive staff also contributes to the overall positive experience.
The breakfast offered garners mixed feelings; many appreciate its deliciousness, variety and abundance with attentive service enhancing the experience. However, inconsistency in quality, the inconvenient location of the breakfast area and logistical issues detract from its appeal, particularly for elderly guests.
Dinner experiences vary with Santa Brasa restaurant receiving commendations despite some service issues, while Santerra faces mixed reviews primarily due to inconvenient closures and high prices. The dinner buffet is noted for its variety and quality, though it also faces some criticism. Guests highlighted the need for service consistency and better dining arrangements as restaurants sometimes close early.
Room feedback is similarly mixed. While many praise the spaciousness, comfort and spectacular sea views, recurring issues include cleanliness lapses, outdated furniture, noise disturbances and maintenance problems. These issues detract from the overall positive aspects and reveal a gap between expectations and reality.
The hotel's cleanliness receives contrasting feedback. Some guests appreciate the clean rooms and common areas, while others cite dirty carpets, mold and poor housekeeping. This inconsistency in cleanliness and maintenance significantly impacts the guest experience.
Staff reviews similarly reflect a divide with many guests appreciating their attentiveness and kindness, while others report unprofessional behavior and poor service, particularly at the reception. This inconsistency in service quality suggests a need for improved training and management.
The free wifi at Enjoy Coquimbo is another area needing improvement, as many guests experience poor quality and slow connectivity, affecting their ability to work or stay connected reliably.
The spa offers an enticing but inconsistent experience; many guests enjoy the exceptional service and facilities, yet issues with the maintenance of amenities like hot tubs, saunas and pools diminish the experience. Reports of rude staff and unexpected closures further affect the overall perception.
The gym receives generally positive feedback for its equipment and presence of a coach, though some guests have noted the need for machine renovations and occasional unavailability.
Being close to the beach provides spectacular sea views and easy access to beautiful seaside scenery, further elevating the hotel's location benefits.
For families, the hotel offers engaging activities and facilities for young children, though it might not be ideal for older guests or those seeking a quieter atmosphere due to the lively, noisy environment created by children.
Beds at Enjoy Coquimbo receive significant praise for comfort, frequently described as cozy and supportive for a good night's sleep. However, issues with bed quality, noise from bed frames and uncomfortable pillows highlight areas needing attention to ensure a restful stay.
Despite its 5-star rating, some facilities and services at Enjoy Coquimbo fall short of guest expectations, indicating room for improvement to fully align with its high-star rating. Overall, Enjoy Coquimbo offers a generally appealing experience, especially due to its excellent location and friendly staff, but faces challenges in maintaining consistency across various services and amenities.
The breakfast offered garners mixed feelings; many appreciate its deliciousness, variety and abundance with attentive service enhancing the experience. However, inconsistency in quality, the inconvenient location of the breakfast area and logistical issues detract from its appeal, particularly for elderly guests.
Dinner experiences vary with Santa Brasa restaurant receiving commendations despite some service issues, while Santerra faces mixed reviews primarily due to inconvenient closures and high prices. The dinner buffet is noted for its variety and quality, though it also faces some criticism. Guests highlighted the need for service consistency and better dining arrangements as restaurants sometimes close early.
Room feedback is similarly mixed. While many praise the spaciousness, comfort and spectacular sea views, recurring issues include cleanliness lapses, outdated furniture, noise disturbances and maintenance problems. These issues detract from the overall positive aspects and reveal a gap between expectations and reality.
The hotel's cleanliness receives contrasting feedback. Some guests appreciate the clean rooms and common areas, while others cite dirty carpets, mold and poor housekeeping. This inconsistency in cleanliness and maintenance significantly impacts the guest experience.
Staff reviews similarly reflect a divide with many guests appreciating their attentiveness and kindness, while others report unprofessional behavior and poor service, particularly at the reception. This inconsistency in service quality suggests a need for improved training and management.
The free wifi at Enjoy Coquimbo is another area needing improvement, as many guests experience poor quality and slow connectivity, affecting their ability to work or stay connected reliably.
The spa offers an enticing but inconsistent experience; many guests enjoy the exceptional service and facilities, yet issues with the maintenance of amenities like hot tubs, saunas and pools diminish the experience. Reports of rude staff and unexpected closures further affect the overall perception.
The gym receives generally positive feedback for its equipment and presence of a coach, though some guests have noted the need for machine renovations and occasional unavailability.
Being close to the beach provides spectacular sea views and easy access to beautiful seaside scenery, further elevating the hotel's location benefits.
For families, the hotel offers engaging activities and facilities for young children, though it might not be ideal for older guests or those seeking a quieter atmosphere due to the lively, noisy environment created by children.
Beds at Enjoy Coquimbo receive significant praise for comfort, frequently described as cozy and supportive for a good night's sleep. However, issues with bed quality, noise from bed frames and uncomfortable pillows highlight areas needing attention to ensure a restful stay.
Despite its 5-star rating, some facilities and services at Enjoy Coquimbo fall short of guest expectations, indicating room for improvement to fully align with its high-star rating. Overall, Enjoy Coquimbo offers a generally appealing experience, especially due to its excellent location and friendly staff, but faces challenges in maintaining consistency across various services and amenities.
Categories
5 Star
Accessible
Luxury
Categories
2
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