InfoSummary of reviewsCh Hostal Victoria in Cuenca is highly praised for its exceptional central location, ideal for exploring both the historic and commercial areas on foot. Guests frequently highlight its proximity to shops, bars, restaurants and main tourist attractions, making it a convenient and vibrant spot for exploration. The strategic placement and good value for money make it suitable for both short and extended stays.
Guests appreciate the comfort and functionality of the spacious, clean rooms, which come equipped with amenities such as microwaves, coffee makers and refrigerators. The modern decor and thoughtful touches like coffee capsules further enhance the stay. Despite some minor maintenance issues and occasional noise from adjacent nightlife, many find the overall comfort and cleanliness satisfactory.
The cleanliness of Ch Hostal Victoria is generally well-regarded with several reviews commending the spotless rooms and efficient cleaning staff. However, there are occasional lapses in basic maintenance, like unclean floors and outdated amenities, indicating room for improvement in maintaining a consistently high standard.
The staff at Ch Hostal Victoria are frequently mentioned as a standout feature. Guests describe them as highly attentive, friendly and responsive, providing clear communication and helpful local information despite the lack of a physical reception desk. Staff members, such as Fernanda and Adrián, are particularly praised for their professionalism and courtesy.
Breakfast amenities include convenient coffee capsules and occasional Nesquik packets, along with a shared refrigerator and reception service, contributing to a pleasant start to the day. While there are mixed reviews about the overall breakfast quality, most guests appreciate these thoughtful details.
Wi-Fi connectivity is a notable area of concern with many reporting weak signals and poor connection quality, indicating a need for significant improvement.
Parking receives mixed reviews; while many appreciate the convenience of nearby public and private parking options, some find the narrow garage challenging for larger vehicles and street parking can be difficult to secure.
The hostel's vibrant nightlife location offers easy access to a variety of entertainment options, including bars and nightclubs. While this is a highlight for some, it also brings significant street noise, which may be a drawback for light sleepers.
The beds receive mixed feedback: many find them comfortable and spacious, while others criticize the hardness and age of the mattresses and the noisy nature of the beds.
Additionally, the hostel is pet-friendly, allowing guests to bring their dogs for a nominal fee, which is well-received by those traveling with pets.
In summary, Ch Hostal Victoria offers a central, comfortable and pet-friendly stay with excellent staff and good amenities, though areas like Wi-Fi, noise insulation and maintenance could benefit from attention. Show more
