Summary of reviews related to the 'Accessible' category
The Cheshire Cat by Innkeeper's Collection offers commendable features for guests with disabilities. Guests noted that the hotel had excellent accommodations that met their accessibility needs perfectly with specific praise for ground floor rooms that work without a hitch. Accessibility is further enhanced by good parking facilities and accessible parking available directly at the premises. The location itself is praised for being easy to find and offering convenient access to Chester, a short half-hour drive to Liverpool and easy nearby walks, including those by a canal.
The hotel staff provide assistance with luggage, which adds to the overall ease of accessibility and the on-site pub and restaurant means that guests do not need to venture far for meals. The pub and restaurant facilities themselves are also accessible, attracting positive remarks for being wheelchair-friendly. The bathrooms are designed for accessibility, featuring large spaces suitable for an accessible stay, complete with handholds at the shower entrance and handy hooks for towels.
Nonetheless, there are some limitations noted by guests. The main building lacks a lift, which means guests might face issues if allocated rooms that are accessed via steep stairs. Some reviews mention limited accessibility at the fire escape entrance and steps at the restaurant which may pose challenges. Consequently, the premises might not be entirely suitable for elderly guests or those with significant mobility restrictions.
Overall, The Cheshire Cat by Innkeeper's Collection provides a largely accessible and comfortable stay for guests with disabilities with certain areas where improvements could further enhance the experience.
Mercure Chester Abbots Well Hotel is wheelchair accessible throughout its grounds. It offers accessible facilities, including a pool, restaurant, and fitness center.
Summary of reviews related to the 'Accessible' category
The Rowton Poplars Hotel provides a range of accessible features catering to guests with disabilities, enhancing their stay experience. The ground-floor rooms are hailed for their easy access and convenience with some even boasting their own outside doors to facilitate movement. Wheelchair accessibility is well-maintained throughout the property and the rooms and en-suites are designed to be easily accessible. Guest reviews consistently highlight the ease of access to rooms and common areas, ensuring that the stay is comfortable for differently-abled guests. The hotel grounds are user-friendly and the internet access is fast and reliable across the entire property.
However, certain aspects such as the steep stairs to upper floor rooms and the absence of an elevator pose challenges for those with mobility issues, making ground-floor options more favorable. Additionally, while some rooms are compact, they are meticulously clean and equipped with necessary amenities, including accessible showers and decor.
Overall, Rowton Poplars Hotel demonstrates a commitment to accessibility, making it an ideal choice for travelers seeking comfort and ease of access, although some structural limitations due to the building's design should be anticipated. The hotel's location also offers the advantage of being easily reachable and close to nearby attractions like Chester Zoo.
This hotel offers extensive accessibility features, including accessible guest rooms with mobility features, 32-inch clear doorways, roll-in showers, grab bars, lowered fixtures, and emergency pull cords. Accessible routes are provided to public areas, including the restaurant, exercise facility, spa, and swimming pool. The hotel also has accessible parking and elevators.
Moxy Chester has garnered positive reviews across various categories, making it a favorite among travelers to Chester.
Located along Chester’s picturesque canal, the hotel's location offers convenience and charm with easy access to the train station, city centre, bars, restaurants, historic sites and a nearby Waitrose. The short, scenic canal walk to the city centre is frequently praised, adding to the overall appeal. Guests also appreciate the hotel’s modern, clean facilities, vibrant atmosphere and helpful staff, considering it excellent value for money.
The breakfast offerings receive mixed feedback. Many guests enjoy the wide variety and good quality, from traditional English breakfasts to continental options, including veggie sausages and fresh drinks. However, some have noted organizational issues, chaotic scenes and inadequate food supply during peak times. Despite these occasional shortcomings, breakfast is often seen as decent value, especially when included in the booking.
Dinner at Moxy Chester also has mixed reviews. Positive feedback highlights a diverse menu with fresh, delicious dishes, including highly recommended options like the Chicken Sabnam and various international cuisines. The bar stands out for its friendly ambiance, well-made cocktails and reasonable prices. However, some guests faced limited food options and inconsistent quality with dining atmosphere likened to a canteen and a lack of a dedicated restaurant and room service noted as drawbacks.
Rooms are described as modern, stylish, comfortable and clean. Guests appreciate the well-thought-out decor, cozy beds, smart TVs and strong showers. Minor negatives include issues with room temperatures, noise levels, small room sizes and the absence of certain amenities like a mini-fridge. Nonetheless, the overall design and maintenance receive high marks.
Cleanliness at Moxy Chester is consistently commended. Both rooms and communal areas are described as immaculate and well-maintained. The hotel's modern and stylish atmosphere further enhances the positive experience. Occasionally, minor issues like external window cleanliness or room replenishments are mentioned but do not significantly detract from the overall stellar hygiene standards.
The staff at Moxy Chester are repeatedly praised for their friendliness, helpfulness and professionalism. Guests appreciate the warm and welcoming environment created by the team, noting prompt assistance and excellent customer service. Specific staff members are often mentioned for going above and beyond to ensure a pleasant stay.
Wi-Fi connectivity is generally strong, fast and reliable, although some guests experience occasional issues, particularly on the third floor or when connecting specific devices. Despite these hiccups, the inclusion of internet in the booking price and satisfactory overall experience is positively acknowledged.
Parking presents challenges due to limited on-site availability, often requiring guests to use off-site options, which can be inconvenient and costly. However, the car park is noted for its safety and the presence of EV charging stations with some spaces specifically for electric and hybrid vehicles.
Families find Moxy Chester particularly accommodating with spacious and comfortable family rooms, a variety of kids' games and activities and a pet-friendly policy. The welcoming staff enhance the family-friendly atmosphere, making it a top choice for those traveling with children and pets.
The beds at Moxy Chester are generally described as comfortable with many guests finding them exceptionally comfy. However, a frequent request is for more pillows, as one per person is typically provided.
Overall, Moxy Chester offers a clean, stylish and comfortable stay with excellent service and a prime location, making it highly recommended for a variety of travelers.
The Boathouse Inn & Riverside Rooms offers accessible rooms equipped with wet rooms, good showers, and numerous grab rails. The entire unit is wheelchair accessible, and ground floor rooms are available. Accessible features include roll-in showers, lowered sinks, and walk-in showers. Accessible parking is also provided.
Summary of reviews related to the 'Accessible' category
The Boathouse Inn & Riverside Rooms boasts a prime location, conveniently close to Chester's city centre, making it easy to access various attractions. For those with disabilities, the hotel offers accessible rooms equipped with wet rooms featuring very good showers and numerous grab rails. Guests appreciated the easy walking distance and the convenient access to essential parts of the city.
However, some guests noted challenges, such as a steep hill leading into the town and narrow winding staircases, which could be difficult for those with mobility issues. Despite these concerns, the hotel's ground floor rooms and ample car parking were well-received. Taxi services, costing approximately £5 each way, offered a practical solution for easier mobility.
Overall, the accessible location and close proximity to the city centre made the Boathouse Inn & Riverside Rooms a suitable choice for many travelers, although certain architectural elements posed difficulties for individuals with more severe mobility constraints.
Hotel Indigo Chester is highlighted as a best accessible hotel. It is centrally located and provides wheelchair and mobility accessibility with amenities and elevator services throughout the property. Accessible rooms are designed to accommodate wheelchair users and those with mobility challenges, ensuring ease of movement.
Summary of reviews related to the 'Accessible' category
Hotel Indigo - Chester, an IHG Hotel, has garnered positive feedback for its overall accessibility features, making it a favorable choice for guests with disabilities. The hotel is centrally located, allowing easy access to Chester's city center and main attractions. Guests noted that the hotel is wheelchair and mobility accessible with amenities and elevator services that ensure ease of movement throughout the property.
The accessibility extends to the rooms, which are designed to accommodate wheelchair users and those with mobility challenges. However, some guests experienced difficulties due to the height of the beds in both standard and accessible rooms. The bathrooms received praise for their great accessible facilities, although the shower setup posed issues for some, particularly with the adjustable standard head being hard to reach.
Transport to the hotel is convenient with good links to public transportation and proximity to the train station, making it reachable on foot for those who prefer not to use a car. The location also features accessible parks and nearby dining options.
Despite challenges with parking, such as limited disabled parking spaces and the difficulty elderly guests faced with car parking, the hotel compensates with its accessible geography and supportive staff. Reception services were highlighted as friendly and efficient, ensuring any advance accessibility requests were honored.
Overall, Hotel Indigo - Chester is recommended for disabled access, offering a spotlessly clean environment and a prime location that is easy to find and navigate, contributing to a pleasant and convenient stay.
Facilities for wheelchair are available at the property, however, a Special or Accessibility Requests need to be filled prior to arrival. Three rooms on the ground floor are equipped with facilities for mobility impaired guests.
Summary of reviews related to the 'Accessible' category
Stone Villa Chester is a perfect choice for guests with mobility issues. They provide ample private parking which is a bonus in the busy town of Chester. The property is at the end of a street, making it peaceful and quiet for a good night's sleep. It is a short walk to the city centre, which is very convenient for guests who want to explore the city's attractions. The hotel is well-situated for good restaurants so guests with disabilities won't have to worry about travelling long distances for a good meal. Though the parking can be tight, it is worth the location which is walking distance to Chester's city centre. Overall, Stone Villa Chester is a comfortable and homely place with easy accessibility for guests with disabilities.
Summary of reviews related to the 'Accessible' category
Bawn Lodge stands out as a commendable choice for travelers seeking accessible accommodation. Guests frequently appreciate the ability to park conveniently, which removes a common barrier for those with mobility issues. The provision of ground floor rooms has received glowing remarks, particularly benefiting guests requiring wheelchair access or those with mobility challenges. Such rooms have been described as ideal, ensuring that guests can enjoy their stay without unnecessary hurdles.
The location of Bawn Lodge adds to its appeal. The hotel is strategically situated near a bus stop, simplifying travel into Chester for those who might find walking challenging. For those who do prefer to walk, it's just a manageable fifteen-minute stroll to the heart of Chester, all while maintaining a serene environment for a restful night.
Friendly and helpful staff further enhance the accessibility experience at Bawn Lodge. Guests consistently praise the staff for their support and commend the excellent breakfast offerings, which cater well to individuals with mobility issues. Although there are suggestions for further improvements, such as additional hand safety rails in the bathroom, overall satisfaction with accessibility and convenience remains high.
The MILL Hotel & Spa is a great value hotel located in the heart of Chester within easy walking distance of the city centre, city walls and train station. Guests appreciate the hotel's proximity to many pubs, restaurants and interesting buildings in the area. The breakfast is included and of great quality with a vegan option available. The rooms are a mixed bag with some guests finding them big, clean and comfortable, while others complained that the decor was tired and dated. However, guests can expect exceptional cleanliness throughout the hotel. The staff are friendly, accommodating, professional, exceptional and helpful. The spa facilities are spacious and well-maintained, featuring a pool, gym and various treatments. The indoor heated pool is perfect for leisure activities, although the Jacuzzi could have been warmer. The parking situation at the hotel is varied with some guests finding it excellent, while others thought it was a bit stressful or a bit steep to have to pay. The beds are a mixed bag with some guests finding them enormous and superbly comfortable, while others felt they were a bit small, past their best or too soft. Overall, the MILL Hotel & Spa is a clean, warm and welcoming hotel that couples comfort with great facilities.
Facilities for specific accessibility needs are available at the property including accessible bathroom and roll in shower. However, filling in the Accessibility Requests is mandatory when booking a room.
ABode Chester has four rooms designed for less able-bodied access on floors 1-4. The hotel offers wheelchair and mobility scooter access from the car park via a lift. Staff are trained in disability awareness. There are wide corridors, level access in ground floor lounges, and accessible disabled toilets on the ground and fifth floors with grab rails and emergency cords. Designated disabled parking and an accessible lift are available.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 34 hotels in and around Christleton