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Summary of reviewsThe Cheshire Cat by Innkeeper’s Collection offers a delightful stay, particularly praised for its exceptional location alongside the scenic Shropshire Union Canal. This serene and picturesque setting is appreciated for its peaceful atmosphere, ideal for tranquil walks and easy access to Chester's attractions such as Chester Zoo. The proximity to the city center and ample parking facilities further enhance its convenience for both relaxation and exploration.
Guests frequently highlight the high-quality breakfast at the hotel, which offers a variety of delicious and freshly cooked options, including a commendable full English breakfast. The cheerful and friendly service, combined with late breakfast hours until 11 AM, adds to the overall positive experience. Similarly, the dinner has been praised for its well-prepared, beautifully presented dishes and a pleasant dining atmosphere anchored by cozy elements like the pub’s log fire.
The rooms at The Cheshire Cat are described as beautifully decorated, comfortable and spacious with a particular appreciation for the clean and modern amenities. Family rooms are noted for their superb appointment and space, making them perfect for family stays. The hotel's commitment to cleanliness is consistently praised, reflecting in both guest rooms and common areas.
A significant highlight of The Cheshire Cat is the friendly and welcoming staff. The team is frequently described as helpful, attentive and professional, contributing significantly to a positive atmosphere and pleasant stay.
Family-friendly amenities include spacious family rooms, a fun play area for children and kid-friendly dining options, making it a recommended choice for families. The pretty canal walk nearby also offers a lovely outdoor option for family outings.
While the bed comfort received mixed reviews with some guests finding the mattresses a bit firm, many still appreciated the overall cozy and homely feel of the rooms. Free Wi-Fi and television service, however, were occasionally mentioned as areas with room for improvement.
In summary, The Cheshire Cat by Innkeeper's Collection delivers a very good three-star experience with a charming, traditional ambiance, comfortable and clean accommodations and excellent service. Its serene location, welcoming staff and valuable amenities make it a solid, family-friendly choice for a pleasant stay in Chester.
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