InfoSummary of reviewsExtended Suites Merida Siglo XXI garners widespread appreciation for its prime location, which is particularly convenient for conference-goers due to its proximity to the XXI Century Convention Center. Guests also benefit from nearby shopping centers, dining options, main avenues and public transport lines, ensuring easy access to various parts of Mérida. The area provides a peaceful retreat away from the city center's hustle and bustle and it includes facilities such as hospitals and museums.
The hotel's rooms are praised for their spaciousness and practical amenities, including kitchenettes equipped with refrigerators, microwaves and stoves, which are beneficial for guests who prefer preparing their own meals. The comfort of the beds and the cleanliness of the rooms are highlighted, although some reviews mention issues like musty smells, humidity and occasional pests. Modern facilities like washing machines and dryers add to the convenience, making the hotel a good choice for extended stays.
Staff at the hotel receive high marks for their friendliness and attentiveness, contributing to a welcoming atmosphere. While some negative experiences with staff were reported, the overall impression is positive with guests appreciating the excellent customer service.
The pool, despite being small and lacking lighting at night, is noted for its cleanliness and privacy. The hotel’s gym, although limited in equipment and space, offers 24-hour access, allowing guests to maintain their fitness routines. Free wifi receives mixed reviews: some guests laud its functionality, while others experience instability and slow speeds.
Parking is another strong aspect of the hotel with ample, secure spaces available, even for larger vehicles like motorhomes or RVs. Despite occasional crowding, the parking facilities are generally deemed convenient and satisfactory.
However, the absence of breakfast service is a notable drawback, as many guests suggest that providing even a light breakfast could enhance the overall experience. Various dining options nearby serve as alternatives.
In summary, Extended Suites Merida Siglo XXI successfully balances convenience, comfort and practicality. It stands out for its strategic location, well-appointed rooms, friendly staff and additional amenities like a pool and gym, making it an excellent choice for both business travelers and tourists. Show more
InfoSummary of reviewsFiesta Inn Merida stands out for its prime location that suits both business and leisure travelers, being near the city center, modern areas, key attractions like the Great Maya Museum, shopping malls and various restaurants and supermarkets. The hotel's accessibility is commendable with easy transportation options and valet parking available. The general sentiment from guests is that the hotel offers clean, modern facilities with comfortable accommodations and excellent service from a friendly and attentive staff.
Breakfast at Fiesta Inn Merida is highly praised for its delicious range and extensive buffet options. Guests appreciate the quality and variety of the food as well as the exceptional service from the restaurant staff, making breakfast a highlight of their stay. Although breakfast is not included in the reservation and has mixed reviews regarding its pricing, it is still considered a fantastic aspect of the hotel experience by many guests.
The rooms are generally comfortable, spacious and clean. Guests often commend the comfort of the beds and pillows, noting that it contributes to a restful stay. While some rooms require minor maintenance such as fixing loose towel racks or addressing moisture issues, the overall comfort and cleanliness are significant positives for most travelers.
In terms of cleanliness, Fiesta Inn Merida is mostly praised for its clean and modern ambiance. Guests frequently highlight the cleanliness of both the rooms and facilities and appreciate the high level of service. Some lapses in maintenance, such as mold in showers or stained linens, suggest areas for improvement, but overall, cleanliness remains a strong point.
The hotel's staff stands out notably for their friendliness, kindness and excellent service. Guests consistently mention their cordial and efficient attention with special commendations for the valet parking, reception teams and restaurant waiters. The staff's accommodating nature and compassion, especially in times of personal need, greatly enhance the guest experience.
Parking receives mixed feedback; while the accessibility of parking is a plus, its location outside the hotel facilities and the shared arrangement with a nearby casino and supermarket are seen as drawbacks. The lack of lighting and inconvenient entry points further detract from the experience. Nonetheless, the parking is functional and improvements could enhance guest satisfaction.
Finally, the beds are frequently described as comfortable and a strong feature of the hotel. Most reviews emphasize the comfort of the beds and pillows, contributing to guests' overall restful experience, despite occasional cleanliness issues such as hairs on the sheets. Overall, Fiesta Inn Merida offers a compelling, comfortable and service-oriented stay for travelers. Show more
