The Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG is highly regarded by guests for its strategic location, making it convenient for travelers requiring access to both O'Hare International Airport and downtown Chicago. The surrounding area offers numerous dining and shopping options, including a super Target and Five Below, further enhancing its appeal. The quiet rooms and ample parking add to the overall comfort and accessibility, despite some ongoing construction.
Guests generally speak highly of the breakfast, noting the variety and quality of offerings such as hot food items, eggs, sausage, waffles, and freshly baked cinnamon rolls. The friendly and attentive staff, including the breakfast team, are often praised for their service, though some guests suggest improvements in variety and item resupply.
The rooms are frequently highlighted for their spaciousness, cleanliness, and comfort, with many appreciating recent renovations that have modernized the interiors. However, some guests reported inconsistencies with room conditions, pointing out issues such as outdated decor and occasional cleanliness lapses.
Cleanliness reviews are mixed; while many commend the hotel for its well-maintained bedrooms and common areas, others have noted issues with dirty carpets, stained furniture, and malfunctioning appliances. Despite these concerns, many describe a satisfactory level of cleanliness and a calm atmosphere.
The staff receives considerable praise for their friendliness and support, contributing positively to the guest experience. Standout staff members are often mentioned for their exceptional service. While most interactions are positive, a few guests encountered less favorable experiences with certain staff members.
The indoor pool is a popular feature, with guests enjoying its cleanliness and pleasant water temperature. However, some have reported maintenance issues and a cool water temperature, coupled with the permanent closure of the hot tub.
Beds at the hotel are a highlight, with many describing them as exceptionally comfortable, contributing to a restful stay. Guests often praise the quality of pillows and overall bedding comfort, though a minority mentioned occasional issues with odors and maintenance.
Overall, the Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG offers a promising stay with favorable amenities and location, but prospective guests may benefit from checking the status of facilities and addressing specific concerns prior to their visit.
Hyatt Place Chicago Midway Airport has garnered commendable reviews, particularly for its prime location, satisfying breakfast, clean and spacious rooms and excellent customer service.
Strategically situated near Midway Airport, the hotel benefits from easy access via an efficient airport shuttle and the availability of free parking. This convenience is a major advantage for travelers flying in and out of Midway or those looking to catch the L-train’s orange line to downtown. While the surrounding area’s dining options and safety were minor concerns for some, the plethora of nearby stores and restaurants, along with the hotel’s robust security measures, offer reassurance and convenience.
The complimentary breakfast is a highlight for many guests, praised for its good variety, delicious options and quality. Although there were occasional calls for a broader selection, particularly for more hot items, the breakfast generally meets guest expectations and adds to the overall positive experience.
Rooms at Hyatt Place are well-received for their modern decor, comfort and cleanliness. The spacious, well-maintained accommodations are perfect for extended stays or family visits. Minor issues such as thin walls and occasional oversight in cleaning do not overshadow the positive experiences most guests report.
Cleanliness is a consistent strong point with guests frequently praising the meticulous upkeep of rooms and common areas. The hotel ensures a sanitary environment with pandemic precautions still in place, enhancing guest comfort and security.
The staff receives accolades for their friendliness, professionalism and attentiveness. Particular staff members, like Jennifer, are noted for going above and beyond to assist guests, contributing to a welcoming and pleasant atmosphere. A few minor delays in service did not significantly detract from the overall professional and courteous service.
The pool area receives mixed feedback, enjoyed by many for its cleanliness and availability, though some guests noted it could be better maintained. Instances of private swim lessons limiting access were also mentioned.
Parking is another convenient amenity, praised for being free, easy and clean. This, coupled with the reliable shuttle service, further enhances the guest experience.
Lastly, the comfort of the beds received mixed reviews. While many guests found them comfortable and conducive to a good night’s sleep, others pointed to issues with the mattresses, pillows and bedding quality.
Overall, Hyatt Place Chicago Midway Airport emerges as a well-regarded choice for travelers, excelling in location, comfort, cleanliness and customer service, despite a few minor areas for improvement.
Best Western Plus Chicago Hillside enjoys a strategic location that appeals to both business travelers and vacationers. Positioned off Interstate 290, it offers the convenience of easy access to main highways, facilitating travel to downtown Chicago and nearby attractions like the Brookfield Zoo. Guests appreciate the peaceful setting despite its proximity to key areas, and the availability of shuttle services to the blue metro line enhances its accessibility.
The hotel earns praise for its breakfast offerings, with many guests enjoying the buffet's variety and the hearty portions served throughout the day at the on-site restaurant. Although breakfast isn't complimentary, the satisfying taste and diverse options are generally appreciated, despite some concerns over pricing and occasional quality issues.
Cleanliness feedback is mixed, but many guests find their rooms well-maintained and the hotel suitable for short stays. While there are suggestions for improvement, particularly in the carpets, hallways, and bathrooms, the accommodation is generally seen as satisfactory for brief visits.
The staff at Best Western Plus Chicago Hillside are frequently commended for their exceptional service and warm hospitality. Guests note the friendliness and helpfulness of the employees, highlighting their readiness to assist with special requests and questions. The staff’s positive demeanor and personalized service, particularly from individuals like Don, contribute to a welcoming atmosphere that enhances the overall guest experience.
Overall, the hotel is recognized for its advantageous location, satisfying breakfast, and attentive staff, making it a solid choice for diverse travel needs.
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