Info
Summary of reviewsMotel 6-Rowland Heights, CA - Los Angeles - Pomona offers a strategically convenient location that draws positive feedback from guests. Situated near major freeways, it provides easy access to Los Angeles, Pomona, and the Inland Empire, making it ideal for travelers looking to explore these areas. The motel is surrounded by a vibrant Chinese community with numerous dining options and grocery stores within walking distance, enhancing its appeal for visitors seeking convenience and cultural experiences. The quiet neighborhood, ample parking, and reasonable pricing contribute to its attractiveness for budget travelers.
Guest reviews reveal a blend of experiences when it comes to room conditions. Some visitors appreciate the updated interiors, cozy ambiance, and cleanliness, which exceed typical Motel 6 standards. The office staff is often praised for their friendliness and efficiency, contributing to pleasant check-ins. However, issues with room maintenance, such as cleanliness inconsistencies and worn-out amenities, are noted, affecting overall satisfaction.
Cleanliness is another mixed aspect of the stay. While many guests commend clean rooms and the pleasant surrounding area, issues like dirty floors, stained sheets, and pest sightings are mentioned. Noise levels from celebrations can also disrupt sleep. Despite these concerns, staff members like Carmen and Robin receive positive feedback for their exceptional customer service.
There are mixed reviews regarding the staff, with many guests highlighting positive interactions and commendable professionalism. Courteous and accommodating service from the front office staff often leaves a good impression, contributing to a satisfactory stay. Nonetheless, occasional lapses in communication and professionalism by some staff members are noted.
The beds, however, seem to be a significant area needing improvement, with many guests reporting discomfort due to sagging, worn-out mattresses. A few guests do mention satisfactorily comfortable beds, indicating an inconsistency in quality.
Overall, while Motel 6-Rowland Heights offers a convenient location and generally friendly staff, room and bed conditions, along with cleanliness, present areas for potential enhancement to improve the guest experience significantly.
Show moreRead review summaries for all categories
Categories
