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Summary of reviewsGrand Ville Hotel in São Lourenço provides an outstanding experience for guests, showcasing a blend of excellent amenities and exceptional service. Its prime location near the city center and Parque das Águas offers easy access to local attractions, restaurants, and shops, allowing visitors to enjoy both tranquility and convenience without being amid downtown noise. Guests appreciate the peaceful atmosphere and aesthetic charm enhanced by features such as charming marble stairs and well-maintained facilities, including parking, a gym, and impressive pools.
The breakfast at Grand Ville Hotel is celebrated for its remarkable quality and variety, offering a wide range of delicious options that cater to diverse dietary needs. The dining area is consistently noted for its cleanliness and welcoming environment, with attentive staff contributing to an enjoyable breakfast experience.
Guest rooms are spacious, clean, and quiet—ideal for a relaxing stay. The hotel maintains high standards for cleanliness throughout, which is frequently praised by visitors. Although some air conditioning units and pillow quality are mentioned as areas for improvement, the overall comfort and atmosphere of the rooms leave a positive impression.
Staff at Grand Ville Hotel are recognized for their friendliness, professionalism, and dedication to guest satisfaction, providing high-quality service that enhances the overall experience. The hotel's leisure area, including well-maintained pool facilities, adds to the appeal, despite minor concerns about pool size and lighting in the evening.
Parking facilities are commended for their convenience and accessibility, though minor improvements are suggested for tighter spaces. Lastly, while the beds generally receive positive feedback for comfort, some guests express a need for updates to mattresses and pillows to accommodate varied preferences.
Overall, Grand Ville Hotel stands out for its fantastic location, cleanliness, comfortable amenities, and exceptional service, making it an ideal choice for travelers seeking a serene and hospitable stay in São Lourenço.
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