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Summary of reviewsHotel Regência is renowned for its exceptional location in the heart of São Lourenço, providing guests convenient access to the city's main attractions, restaurants and shops. Its tranquil yet central setting allows easy exploration of the Water Park and boardwalk, ensuring a quiet stay despite proximity to bustling areas. Guests frequently praise the hotel's advantageous position and the excellent cost-benefit ratio it offers.
The hotel's breakfast is a standout feature with guests commending its variety, quality and abundance of fresh items. From a selection of breads, cold cuts, cakes and scrambled eggs to homemade cookies and a well-stocked coffee selection, the breakfast receives high marks for its organization and attentive service. The flexibility of the breakfast schedule, particularly with enhanced options on weekends, adds to the overall delightful dining experience.
Room quality is a mixed aspect of the guest experience. While the accommodation is often described as super clean, spacious and comfortable, some rooms are noted as outdated with older furniture and inadequate air conditioning. Cleanliness is a prominent positive point with repeated praise for the super clean and well-maintained premises. Housekeeping efforts are thorough and regular, contributing to the high standard of hygiene throughout the hotel.
Staff at Hotel Regência are frequently highlighted for their attentiveness, politeness and helpfulness. Guests appreciate the friendly and professional demeanor of the front desk staff and the entire team, creating a welcoming atmosphere that enhances the overall stay. This dedication to guest satisfaction and cleanliness is a recurring theme in the reviews.
For families, the hotel offers a peaceful, family-friendly environment with thoughtful arrangements such as separate rooms for children. Guests also commend the hotel's respect and love for animals, making it a warm and inviting place for all family members, including pets. The hotel's pet-friendly policies and spaces are appreciated, despite minor concerns about noise and cleanliness related to pets.
While some guests find the beds comfortable with good quality linens, others express dissatisfaction due to inconsistent mattress comfort and dated bed frames. These mixed reviews suggest areas for improvement to ensure a more consistently restful sleeping experience.
Overall, Hotel Regência is a medium-sized, three-star establishment that offers excellent value for money, especially for leisure travelers. Its commendable location, cleanliness, attentive staff and family-friendly atmosphere make it a recommended choice for visitors seeking a comfortable and convenient stay in São Lourenço. Improvements in room updates and bed comfort could further elevate the guest experience, solidifying its reputation as a top choice for budget-conscious travelers.
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