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Summary of reviewsThe **ibis budget Aix Les Bains - Grésy** is popular among travelers for its convenient and strategic location. Positioned near major roads and the highway exit, it provides easy access for those on the go, making it an ideal stopover. It's also close to Aix-les-Bains, downtown areas and scenic spots like Lake Bourgey. The hotel is situated in a serene neighborhood and surrounded by shops and eateries. Ample and well-located parking facilities also add to the appeal, making it an excellent choice for travelers.
Guests generally find the breakfast ample and hearty with a variety that includes fresh bread and cheeses. It offers good value for money, although there are suggestions for more savory options and better variety. Some concerns were raised about occasional lapses in the breakfast area's cleanliness and maintenance.
Room reviews present a mixed picture. While generally described as spacious, clean and functional with comfortable beds and some family-friendly arrangements, there are areas needing improvement. Issues such as outdated decor, soundproofing and bathroom cleanliness were noted. Additionally, the lack of air conditioning and adequate storage options is a recurring issue.
Cleanliness feedback is mixed with positive comments about clean linens and rooms, overshadowed by criticisms of inadequate housekeeping and maintenance in common areas and bathrooms. Specific problems include dirty carpets and moldy showers. This indicates a need for thorough cleaning and renovations to meet guest expectations better.
The staff earn high marks for their warm, friendly and professional demeanor. Guests often highlight their exceptional service upon arrival and their attentiveness in accommodating specific requests. The friendly and efficient staff significantly enhance the guest experience.
However, the free wifi receives mixed reviews. Some guests appreciate the free service, while others report issues like low signal strength and frequent disconnections.
Parking facilities are praised for being spacious, secure and conveniently located. There is also the added benefit of reserved and monitored parking spaces, enhancing the ease and security for guests.
Families find the hotel suitable, appreciating the spacious and well-appointed family rooms. The staff’s attentiveness to children’s needs makes it a practical choice for those traveling with kids. Similarly, the comfortable and clean bedding is a highlight with many guests noting the quality of the mattresses and bed linens.
The hotel provides several accessible features and services, making it a practical choice for guests with disabilities. Ground floor rooms and accessible toilets and bathrooms cater well to individuals with mobility challenges. However, the absence of an elevator and air conditioning in rooms are areas that could be improved.
Finally, the hotel is dog-friendly, allowing pets without extra charges and accommodating them well. However, there are occasional concerns about cleanliness in the outdoor areas and disruptive dog barking.
Overall, **ibis budget Aix Les Bains - Grésy** is appreciated for its convenient location, friendly staff, comfortable beds and ample parking, making it a good budget-friendly choice for short stays and travelers on the go. Areas like room maintenance, cleanliness, wifi connectivity and air conditioning require attention to enhance the overall guest experience.
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