Hotel Balneario Orduña Plaza is a charming establishment in the heart of Orduña, praised for its strategic location right on the main square. Guests love the easy access to the quaint old town, the idyllic surroundings and the convenience of having shops, cafes and banks within walking distance. The historic building adds to the allure, blending old-style elegance with modern amenities like a well-appreciated spa. Free parking facilities enhance its overall accessibility.
The breakfast experience is widely celebrated for its quality and variety with many describing it as excellent, delicious and meeting high standards. Guests appreciate the complete and varied selection of sweet and salty foods, although some note that the price is quite high and availability could be better managed.
Dinner service receives mixed feedback. While some diners find the meal satisfying and enjoy the helpful staff suggestions, others are disappointed by the limited and expensive dinner menu. The absence of a dedicated restaurant and the scarcity of dining options in the town, especially on weekdays, are common concerns.
Rooms stand out for their spaciousness, comfort and cleanliness with impressive stone walls offering a unique charm. However, several guests have mentioned issues with lighting, outdated decor, worn furnishings and occasional maintenance problems. Despite these, the hotel maintains a high standard of cleanliness and provides cozy, comfortable beds praised for ensuring restful nights.
The staff at Hotel Balneario Orduña Plaza consistently receive high marks for their friendliness, professionalism and attentiveness. Guests particularly note the exceptional service from receptionists and spa staff, contributing significantly to the positive experience.
The WiFi service, however, is inconsistent and comes at an additional cost, which detracts from the overall guest experience.
The spa facilities are generally well-received, offering a tranquil and relaxing environment. While some amenities need updating and there are occasional temperature control issues, guests find the spa treatments excellent and the overall experience soothing.
Parking facilities are generally convenient with free options nearby. Despite some difficulties with spaces and unloading luggage, guests find suitable arrangements close by.
The hotel is also family-friendly with spacious, clean family rooms and a friendly atmosphere thanks to a popular plaza for children to play outside. Families appreciate the convenience and tranquility of the location, although dining options can be limited.
Beds are most often noted for their comfort, contributing to a restful stay. Spacious and clean accommodations enhance this aspect, although a few guests report issues with mattress firmness.
Overall, while the hotel boasts many positive attributes, some guests feel it falls short of the four-star expectations. Issues such as limited dining services, maintenance needs and the mixed WiFi experience suggest areas for improvement. Nonetheless, the charm of its location, friendly staff and overall comfort make Hotel Balneario Orduña Plaza a memorable place to stay.
Hotel Doña Lola, nestled within a beautifully renovated 16th-century building, is praised for its prime location in a picturesque and tranquil region. The serene, noise-free setting, surrounded by lush gardens, offers an ideal retreat for nature lovers with easy access to the stunning Nervion waterfall and Gorbeia Natural Park. Guests appreciate the hotel's proximity to various attractions, including Vitoria, Bilbao, Añana Salt Flats and Urkiola Park, making it perfect for short and extended stays alike.
The breakfast at Hotel Doña Lola consistently receives high praise for its quality, variety and affordability. Guests highlight the delicious and hearty options, noting the availability of gluten-free and lactose-free choices. The breakfast, which includes coffee, juice and delicious pastries for less than 9 euros for two people, is considered a standout feature of the hotel, offering excellent value for money.
The hotel's restaurant is celebrated for its homemade cuisine, offering both lunch and dinner with excellent value for money. Guests rave about the delightful, well-priced food and highlight specific menu items such as the steak and egg scramble with chorizo. The restaurant's ambiance, combined with its popularity among locals, adds to its charm, even though it occasionally experiences minor issues like being closed on Sunday nights. Overall, the dining experience at Hotel Doña Lola is highly recommended for its quality and charm.
Rooms at Hotel Doña Lola are described as spacious, cozy and extremely clean with large, comfortable beds and charming decor. The garden views from many rooms further enhance the serene atmosphere. Guests appreciate the heating in both rooms and bathrooms, as well as the attentive daily cleaning. The overall warm and welcoming ambiance, combined with the excellent treatment from the staff, contributes to a very comfortable and charming stay.
Impeccable cleanliness is a hallmark of Hotel Doña Lola with guests consistently describing the hotel and rooms as spotless and very clean. The quality of service and cleanliness is often referred to as excellent, making guests feel comfortable and well-cared for throughout their stay.
The exceptional staff at Hotel Doña Lola, particularly the manager Roberto, are frequently mentioned for their friendliness, attentiveness and dedication to ensuring a pleasant stay for all guests. The warm and cordial treatment from the team leaves a lasting impression with many visitors planning future stays due to the perfect hospitality and friendliness of the staff.
Hotel Doña Lola also offers convenient parking options with private parking on the premises providing ease of access and peace of mind for guests traveling by car. The availability of both private and public parking ensures flexibility and adds to the convenience of the stay.
In summary, Hotel Doña Lola offers a blend of historical charm, serene surroundings and exceptional service. With its beautiful location, delightful dining options, comfortable rooms and friendly staff, it provides a memorable and welcoming experience for all guests.