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Summary of reviewsHepburn Springs Escape offers an idyllic retreat nestled in a picturesque and tranquil setting, perfectly located for a convenient getaway from Melbourne. The proximity to local attractions like the Hepburn Bathhouse and various restaurants adds to its appeal, making it a favored choice for both relaxation and event attendance. The accommodations are particularly praised for their modern design and spaciousness, providing couples with a romantic and serene environment complete with luxurious amenities such as double spas, two-person showers, and a cozy gas log fireplace.
While the rooms are generally appreciated for their layout and comfort, some guests noted issues with cleanliness that detracted from the experience, such as dust accumulation and stains. Suggestions for improvements included more thorough upkeep and the introduction of practical items. Staff interaction received mixed reviews; some staff members were commended for their friendliness and helpfulness, enhancing the guest experience, while inconsistencies in service and communication left some visitors dissatisfied.
The beds received varied feedback, with several guests finding them comfortable, but others pointing out issues with pillow quality and mattress comfort. Despite these areas for improvement, Hepburn Springs Escape remains a popular choice for its beautiful location, serene atmosphere, and potential for a relaxing escape, especially for couples seeking privacy and romance.
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