Mercure Surabaya is wheelchair accessible, equipped with an elevator, and offers wheelchair-accessible parking. The hotel also specifically mentions providing accessible service to its guests.
This hotel offers comprehensive in-room accessibility features including emergency cords in the bathroom, lower bathroom sinks, higher level toilets, and grab rails. It also features a wheelchair-accessible path of travel, accessible parking, and a wheelchair-accessible public bathroom, with a lift door width of 200 cm.
POP! Hotel Diponegoro garners high praise for its strategic location in the heart of Surabaya, offering guests easy access to key attractions, public transport and popular culinary spots. The hotel is appreciated for its cleanliness, modern appeal and comfort, making it particularly suitable for millennials. The spacious parking area adds to its convenience.
When it comes to breakfast, the offerings receive mixed reviews. While some guests find the breakfast delicious and commendable for accommodating specific dietary needs with special vegetarian packages, others criticize it for being sparse, insufficient and served cold, as it comes from outside. The limited menu options and occasional service inconsistencies also draw some negative feedback.
The rooms at the hotel are mostly appreciated for being clean and comfortable with many guests noting the spacious and comfortable beds as a highlight. Despite some mentions of the rooms being small, the functional layout and overall cleanliness are positively noted. However, occasional noise intrusion, old towels and subpar air conditioning are minor areas for improvement.
Cleanliness is a strong point for POP! Hotel Diponegoro with many guests praising the clean and cozy rooms, comfortable beds and good views. The professional and friendly housekeeping staff contribute to maintaining this high standard, although some guests mention the need for a more thorough deep cleaning in some cases.
The exceptional staff at the hotel receive widespread praise for their friendliness, helpfulness and attentiveness. Their warm reception and excellent service significantly enhance the guest experience.
Wi-Fi connectivity presents a mixed experience with some guests enjoying good internet connections while others face issues with weak signals, slow speeds and unstable connectivity. Improvement in this area could further enhance the overall stay.
The beds are generally well-received for their comfort and size, contributing to a good night’s sleep. While the daily cleaning service is appreciated, sporadic issues such as unfulfilled requests for king-size beds and occasional lapses in cleanliness are noted.
In conclusion, POP! Hotel Diponegoro provides excellent value for money with its strategic location, cleanliness, comfort and exceptional staff service. Minor areas for improvement include breakfast variety and quality, Wi-Fi reliability and some aspects of room amenities, but overall, it remains a highly recommended choice for travelers.
'Ikiru to Live' receives overwhelmingly positive reviews, praised for various aspects including its tranquil location, delightful breakfast offerings, inviting rooms, immaculate cleanliness, exceptional staff, and luxurious beds. Situated in a peaceful neighborhood, the hotel provides a serene escape from city life while remaining accessible to the airport and local attractions. Guests appreciate the convenience of nearby dining options, supermarkets, and cafes, making it an excellent choice for both business and leisure travelers.
Breakfast at Ikiru to Live is celebrated for its homemade appeal, offering a variety of generous and delicious options. Whether opting for local Indonesian flavors or lighter fare, guests enjoy the flexibility of selecting their preferred meal time, further enhanced by shared kitchen facilities and charming touches like surprise bags from the staff.
The accommodations boast a homey and elite boarding house vibe, characterized by spacious, super clean rooms equipped with abundant amenities. While some rooms may lack proper windows, the cleanliness and comfort, along with the helpful staff, make for a pleasant stay. The serene setting complements restful nights, which are further ensured by the high-quality beds that many guests equate to luxury hotel mattresses.
Cleanliness stands out as a key feature, with the hotel maintaining a high standard of hygiene across all areas, contributing significantly to guest satisfaction. The staff enhances this experience with their welcoming and diligent service, exemplified by their friendliness, attentiveness, and excellent communication skills.
Overall, 'Ikiru to Live' excels in providing a tranquil and inviting atmosphere, with clean and comfortable accommodations that cater effectively to diverse guest needs, ensuring a memorable and restful visit.
ibis Surabaya City Center is wheelchair accessible and offers special facilities for visually impaired and deaf guests. It provides easy access for wheelchairs, including wheelchair-accessible parking, a business center, and a registration desk.
Wyndham Surabaya features a dedicated 'Deluxe King Room - Mobility Access' for guests with disabilities. The hotel provides Braille/raised signage, lifts, and is wheelchair accessible throughout its grounds. Wheelchairs are available on site, and public areas like the concierge desk, public bathrooms, and registration desk are wheelchair-friendly.