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Summary of reviewsHôtel La Fontaine is well-regarded for its outstanding features and exceptional service. Nestled in the historic village of St-Imier within the picturesque Jura mountains, the hotel's central location offers unparalleled convenience for guests, providing easy access to local amenities, shopping opportunities and the nearby train station. Its proximity to hiking trails and event venues makes it an ideal base for various activities, catering effectively to a diverse array of travelers.
Breakfast at Hôtel La Fontaine receives mixed but generally positive feedback. Guests appreciate the quality and taste of the offerings, highlighting the delicious croissants and great coffee. However, the late start time of breakfast service proves inconvenient for early risers, though the staff occasionally provide evening provisions as a workaround. The range of breakfast options meets basic needs satisfactorily with room for improvement in variety.
The hotel's restaurant shines with high praise for its delightful and affordable dining experience. Particularly notable are the excellent pizzas from the wood-fired pizzeria and the unexpectedly delicious omelettes. Consistently good feedback underscores the restaurant's reputation for fine dining.
Rooms at Hôtel La Fontaine are functional and generally clean, providing adequate space for guests. Many rooms offer beautiful city views, adding to the stay's enjoyment. Although some rooms show signs of aging and have minor issues like mold in bathrooms and outdated furniture, recent renovations in certain areas have been noted positively. Cleanliness remains a strong point with most guests feeling comfortable and at ease.
The hotel staff are frequently commended for their friendliness and helpfulness. Guests appreciate the warm reception and attentive service throughout their stay, reinforcing the hotel's reputation as a hospitable and well-managed establishment. Despite isolated mentions of unfriendly staff, the overall positive interactions contribute significantly to guest satisfaction.
In summary, Hôtel La Fontaine excels in location and customer service, making it a commendable choice for visitors. While there are areas for improvement, particularly in breakfast timing and room maintenance, the hotel's clean, comfortable accommodations and exceptional staff ensure a pleasant and convenient stay.
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