Doradal, Rio Claro Km 150 Autopista Medellin-bogota5.90184,-74.854998(Show on Map)
7.8
Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Biohotel Rio Claro is highly praised for its strategic and scenic location near Puerto Triunfo and the Claro River, making it an ideal destination for nature enthusiasts and adventure seekers. The hotel's proximity to the Río Claro reserve allows guests easy access to a variety of outdoor activities. Its location just off the main highway adds to the convenience, while the river, just a short walk away, offers numerous riverside events and excursions. Furthermore, the hotel is noted for its cleanliness and the high quality of its food.
Breakfast at Biohotel Rio Claro receives mixed feedback, but many guests enjoy the tasty offerings, specifically the fruit, arepa, eggs and beverages like chocolate and coffee. The breakfast area is favorably reviewed, although some guests desire more variety and better quality.
The rooms at Biohotel Rio Claro are described as clean, spacious and comfortable, especially the beds and bathrooms. However, issues with humidity, damp smells, lack of natural light and insufficient amenities such as refrigerators and shelves are common complaints. Despite these drawbacks, the overall standard of cleanliness is generally high.
The hotel staff are frequently praised for their remarkable friendliness, attentiveness and politeness, creating a welcoming and family-friendly environment. While there have been occasional reports of rudeness, the majority of interactions with the staff are positive, contributing to a pleasant stay.
The pool area is a standout feature, appreciated for its comfort and aesthetics and is open until 10 pm for extended relaxation. Though there are occasional concerns about the pool's cleanliness and nighttime noise, it remains a well-loved amenity that enhances the overall guest experience.
Overall, Biohotel Rio Claro offers an advantageous location, commendable attention from staff and notable amenities, making it an attractive option for travelers looking to explore the natural beauty of the area.
Categories
Family
Located near Río Claro, this biohotel offers a unique experience immersed in nature. It is ideal for families interested in ecotourism and exploring natural reserves.
Pool
Biohotel Rio Claro offers access to the Rio Claro natural reserve, where guests can swim in the river.
Outdoor Pool
Outdoor Pool
Offering an outdoor swimming pool, this hotel also provides a hot tub/Jacuzzi, solarium, public bath, shallow end, and a kids' pool, catering to diverse preferences.
Sustainability Journey
Dog Friendly
Parking
Small
Room Types
Budget Double Room
Budget Triple Room
Double Room
Family Room with Bathroom
Quadruple Room
Standard Double Room
Superior Family Room
Triple Room
About Biohotel Rio Claro
Registry or License or Notification Number: 84528
Guest Reviews
7.8
Good
Review Summaries
Location
Biohotel Rio Claro boasts an enviable location that appeals to nature enthusiasts and adventure seekers alike. Conveniently situated near Puerto Triunfo and just a stone's throw from the Claro River, this hotel serves as an ideal base for various outdoor activities. Guests consistently praise the hotel's proximity to the Río Claro reserve, making it a perfect spot to explore the natural beauty of the area. Whether embarking on a rafting adventure or enjoying the myriad activities offered by the reserve, visitors find the location incredibly advantageous. Moreover, the hotel is just off the main highway, adding an element of accessibility for travelers. With the river only a short walk away, guests can easily indulge in riverside events and excursions. Beyond its strategic position, the hotel is also noted for its cleanliness and the excellent quality of its food.
Breakfast
At Biohotel Rio Claro, guests have shared varied opinions about the breakfast offerings. On the positive side, many guests found the breakfast to be very delicious and tasty, often highlighting specific elements like the fruit, arepa, eggs and beverages such as chocolate or coffee. The breakfast area itself received praise for being very good.
However, other reviews suggest areas for improvement. Some guests noted that the breakfast, while included, is quite basic with limited options and lacks variety, often being described as average or not very pleasant. In a few cases, the quality of the breakfast was called into question with some guests finding it of poor quality or even terrible. Nonetheless, the consistently mentioned delicious items may still make for a pleasant start to the day for many visitors.
Rooms
Biohotel Rio Claro presents a mixed experience when it comes to its rooms. Guests appreciated the cleanliness, describing the rooms as clean, spacious and featuring very comfortable beds. These positive aspects contributed to a pleasant stay for some visitors. Notably, the comfort of the bathrooms also received favorable mentions.
However, several guests reported issues with humidity, noting a strong smell of dampness and mustiness permeating the rooms, which significantly detracted from their comfort. A few rooms, particularly Room 11, were highlighted for being in poor condition with damp walls and a musty odor. The lack of natural light and ventilation was another common complaint, making the rooms feel dark and somewhat claustrophobic.
Furthermore, some guests were dissatisfied with the lack of amenities such as refrigerators, closets and shelves for clothes, which affected their convenience. The air conditioning was either non-adjustable or absent, contributing to the discomfort. Overall, while cleanliness and spaciousness are positives, the pervasive humidity issues and lack of basic amenities left many guests wanting more.
Cleanliness
Biohotel Rio Claro has received mixed feedback regarding its cleanliness, though positive comments are prevalent. Guests frequently note the hotel is super clean and emphasize that everything is very organized and clean. Many reviews particularly highlight the rooms, stating that they were clean and even describing the place as super clean. However, the feedback is not universally glowing; some guests reported issues such as dirty bed sheets and a poor level of room cleaning. Additionally, concerns were raised about the cleanliness of the breakfast area and the restaurant. Despite these critiques, the consensus leans towards a generally high standard of cleanliness in most areas of the hotel.
Staff
At Biohotel Rio Claro, guests frequently highlight the remarkable friendliness and attentiveness of the staff. Numerous reviewers have praised the team for being super helpful and exceptionally polite, creating a welcoming atmosphere that enhances the overall experience. The attention given by the employees is often described as excellent, ensuring that guests feel well-taken care of from the moment they arrive.
Visitors particularly appreciate the warm and friendly nature of the staff, including their interactions with children, indicating a family-friendly environment. Notably, the dining waiters have received commendations for their helpfulness, contributing positively to the guests' dining experiences.
While the majority of feedback is overwhelmingly positive, it is worth noting that there have been a few isolated concerns regarding the service. Some guests mentioned instances of rudeness from the waitstaff and a manager, which contrasts with the otherwise high standards of service reported.
On the whole, Biohotel Rio Claro seems to offer good prices paired with commendable attention from a mostly friendly and attentive staff, making it a viable option for a pleasant stay.
Pool
The pool at Biohotel Rio Claro receives a lot of praise from guests for being a great and wonderful feature. It's described as one of the most comfortable aspects of the stay with the added benefit of being open until 10 pm, offering plenty of time for relaxation. The pool and jacuzzi area are highlighted as very nice common areas, which enhance the overall experience. However, some guests did mention that the pool was occasionally cloudy and not always clean. Additionally, noise around the pool area extends into the night, which might be a consideration for those seeking a quieter environment. Overall, the pool area garners positive remarks for its comfort and aesthetics, making it a notable attraction of the hotel.
FAQ
Yes, Biohotel Rio Claro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Biohotel Rio Claro.
Yes, Biohotel Rio Claro welcomes dogs.
Yes, parking facilities are available at Biohotel Rio Claro.
