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Summary of reviewsHotel am See is highly praised for its idyllic location by a picturesque lake, providing a serene and scenic environment for guests. It's conveniently situated close to the city center and main tourist destinations, offering easy access to restaurants, shops and various excursions around Wismar, Schwerin, Lübeck, the Baltic Sea and Grevesmühlen. The natural beauty of the lake views and the ample parking facilities enhance the overall attractiveness of the hotel, despite minor disruptions like noise from a busy road.
The hotel excels in culinary offerings, especially its breakfast, which is described as rich, abundant and varied, including traditional German breakfast items, fresh fruits and homemade bread rolls. The breakfast buffet's quality and presentation draw significant praise, although vegetarian options could be more diverse. Dinner also stands out with its delicious, hearty and generous portions of traditional cuisine, complemented by excellent, friendly service and a cozy ambiance.
Rooms at Hotel am See are generally appreciated for their spaciousness, cleanliness and modern amenities. The lake-view rooms and balconies are particularly favored for their scenic outlooks. However, some guests noted issues such as noise from street-facing rooms and dated furnishings. Cleanliness is generally good, though occasional lapses in bathroom and room hygiene have been reported.
The hotel staff receives notable commendation for their friendly and attentive service, significantly enhancing the guest experience. Both the reception and restaurant staff are lauded for their warm welcomes and responsiveness to guest needs.
While the Wi-Fi service at Hotel am See is functional for basic needs, it often falls short in terms of reliability and consistency, especially in the rooms. Guests looking for a robust internet connection might find it lacking.
The hotel is particularly family-friendly, offering spacious rooms and terraces that comfortably accommodate families with children and pets. Despite the absence of a fridge or minibar, it remains a welcoming choice for families.
The beds offer a comfortable sleep experience for many guests, though some find the mattresses overly soft and in need of replacement. For a three-star establishment, Hotel am See generally meets and sometimes exceeds expectations in terms of room quality and breakfast options, although a few areas could use improvement.
Accessibility is mixed with some facilities for wheelchair users but also notable drawbacks like an old elevator and tight bathroom spaces, making it partially accommodating for guests with mobility issues.
Finally, the hotel is dog-friendly, catering well to guests traveling with pets, although dogs are not allowed in the restaurant and some guests find the pet fee slightly high.
In summary, Hotel am See offers a memorable stay with its beautiful location, excellent dining options, comfortable rooms and exceptional staff service, making it a favorable choice for various travelers despite some areas needing improvement.
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