Steigenberger Hotel El Lessan is celebrated for its exceptional location where the Nile meets the Mediterranean Sea. This unique geographic setting offers breathtaking panoramic views, creating a tranquil and serene atmosphere appreciated by guests. The hotel's prime position also provides convenient access to local amenities and the city center.
Breakfast at the hotel is highly acclaimed, featuring a wide variety of fresh, well-presented options that cater to diverse tastes, ensuring a satisfying start to the day. Dinner experiences, particularly at the hotel's upscale restaurants, receive positive feedback for their quality and delicious offerings, despite some inconsistencies in other dining venues and room service.
The rooms are noted for their spaciousness, comfort and excellent cleanliness with stunning views further enhancing the stay. While minor renovations may be needed, the overall standard is commendable, providing a comfortable and well-maintained environment.
Cleanliness is a standout feature across the hotel, extending from the rooms to the facilities and pool area. The hotel also adheres to COVID-19 precautions diligently, adding to guests' peace of mind.
The staff at Steigenberger Hotel El Lessan receive frequent praise for their professionalism, friendliness and efficiency. Notable employees like Ms. Gina and Mr. Ahmed Maher are specifically mentioned for their outstanding service, contributing to a welcoming and homely atmosphere.
The hotel's Wi-Fi is generally appreciated for its speed and utility, especially for business travelers, although some guests report occasional connectivity issues. The gym, though well-equipped and modern, could benefit from better ventilation and additional services to enhance the fitness experience.
The pool area is visually appealing and well-maintained, though the cold water and small size are common complaints. Safety concerns regarding slippery grounds were also noted, indicating room for improvement in this area.
Parking is abundant and accessible, though it comes with an extra charge, which some guests found expensive. The absence of valet parking means guests must park their own vehicles.
Families find Steigenberger Hotel El Lessan a superb destination, praising the spacious family rooms and various family-centric activities. The hotel’s welcoming staff enhance this experience, although more child-friendly amenities could be beneficial.
The beds receive mixed reviews with many guests finding them very comfortable, though some reported issues with firmness and cleanliness. Nonetheless, the overall impression is positive, contributing to a restful stay.
Overall, Steigenberger Hotel El Lessan stands out as a five-star establishment, particularly lauded for its picturesque location, excellent breakfast, clean and comfortable rooms and exceptional staff service, making it a highly recommended choice for travelers.
Lamar Azur Hotel in New Damietta is highly regarded for its exceptional location, outstanding staff, and impressive cleanliness. Nestled conveniently in the heart of the city, it provides guests with easy access to markets, shops, and restaurants, making it a preferred choice for both leisure and business travelers. Visitors often highlight the tranquil and beautiful surroundings that offer a serene escape while remaining close to the city's vibrant core. The hotel's staff consistently receives accolades for their friendliness and professionalism, with individuals like Omar and Ms. Nancy receiving special mentions for their warm hospitality. The reception team and entire staff create a welcoming atmosphere, often going above and beyond to ensure a pleasant stay.
The cleanliness of Lamar Azur Hotel stands out in many reviews, with guests praising the fresh and tidy rooms that enhance their overall experience. The hotel has maintained high standards of cleanliness, and this is complemented by respectful staff who make guests feel at home.
Moreover, the breakfast experience at Lamar Azur Hotel is well-received, featuring a wide-ranging buffet that caters to diverse tastes. Guests appreciate the variety and quality of the food, and the attentive staff contribute positively to this start to the day. Although there are occasional mentions of maintenance issues and calls for improved food handling, the breakfast generally provides a satisfying experience.
The rooms offer a comfortable stay with new furniture and a luxurious feel. While some guests note variability in room size and amenities, the overall ambiance is inviting, thanks to the cleanliness and well-maintained furnishings.
In summary, Lamar Azur Hotel is a favored choice among travelers due to its prime location, outstanding service, cleanliness, and comfortable accommodations. While there are minor areas for improvement, the hotel offers a welcoming and pleasant environment that many guests appreciate and seek to revisit.