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Summary of reviewsMercure Strasbourg Aéroport is a well-regarded four-star hotel, conveniently positioned for travelers needing easy access to Strasbourg Airport and major highways. The location is ideal for transit travelers and those exploring the Alsace wine route, providing quietness and tranquility despite its proximity to thoroughfares. The hotel offers ample parking, including Tesla Superchargers, enhancing its appeal to guests traveling by car. Convenient public transport options and proximity to the city center make exploring Strasbourg manageable, albeit not ideal for those looking to spend extensive time in the city.
Guests frequently praise the quality and variety of the breakfast buffet, which includes a wide range of delicious and hearty options. The dining experience at the hotel also receives positive feedback, with guests appreciating the excellent service and well-prepared meals, although the limited menu and intermittent weekend closures have been noted as drawbacks.
Rooms at Mercure Strasbourg Aéroport are generally well-received, known for being clean, spacious, and comfortable. High-quality bedding contributes to a restful stay, with many guests highlighting the modern amenities provided. However, some discrepancies in room quality and amenities have been reported, with variability in decor and cleanliness being mentioned by a few guests. Renovations in some areas, especially executive rooms, demonstrate the hotel's efforts to provide luxurious accommodations.
The hotel staff stands out for their exceptional service, friendliness, and attentiveness, enhancing the overall guest experience. Guests often mention staff members like Mathieu and Inès for contributing positively to their stay. While some concerns exist regarding housekeeping consistency and room cleanliness, the overall standards are deemed satisfactory by many.
The hotel's ample and secure parking facilities are well-received, offering convenience and comfort for travelers with vehicles. The quality of the beds is consistently praised, with guests enjoying the comfort of the bedding, contributing to a positive stay experience.
Overall, Mercure Strasbourg Aéroport offers a satisfying experience characterized by convenient location, comfortable accommodations, attentive staff, and quality dining, even if some areas could benefit from attention to detail and consistency.
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