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Summary of reviewsHampton Suites Serviced Apartments enjoy a generally positive reception among guests, owing to their strategic location, spacious and modern accommodations and excellent service.
Positioned near key attractions like Hampton Court Palace and the Hampton Court Flower Show, the apartments offer convenient access to central London and nearby areas such as Kingston Upon Thames and Chessington, making it a desirable base for travelers. The surrounding area boasts an abundance of amenities, including shops, chemists, restaurants and charming pubs. Major transportation links are also nearby, facilitating easy access to trains for broader exploration.
Guests commend the apartments for their cleanliness, modern features and well-equipped kitchens. With amenities such as kettles, microwaves, ovens and fridges, the accommodations are suitable for self-catering stays. Additional conveniences like free parking add to the overall appeal. Although there were some minor notes about road noise and occasional smells, the spacious, comfortable accommodations and the attentive staff significantly overshadow these issues. Lovely walking paths along the Thames enhance the property's charm.
The rooms at Hampton Suites are highlighted for their contemporary design, spaciousness and cleanliness. Guests appreciate the comfortable beds, including sofa beds and the quality of amenities provided. Kitchens are well-equipped with full-size cookers, microwaves, fridge freezers and quality crockery and utensils, ideal for families and larger groups. Despite minor suggestions for improvements, such as more kitchen supplies and better cooling units, the apartments exceed expectations in size and cleanliness.
Cleanliness is a recurring positive theme in the reviews. The apartments are frequently described as spotless with quality appliances and functional layouts. Inconsistencies were noted occasionally, such as crumbs or slippery surfaces, but these were rare exceptions. The overall sentiment is that the cleanliness, combined with the modernity of the accommodations, creates a comfortable environment. Staff contribute significantly to this positive perception with their helpfulness and meticulous housekeeping.
The staff at Hampton Suites are continuously praised for their friendliness, politeness and helpfulness. Guests highlight the smooth check-in process and the exceptional assistance provided by the reception team. Outstanding instances of customer care, such as a receptionist from a neighboring hotel assisting a guest and her baby daughter, showcase the staff's dedication. The staff’s availability via WhatsApp further enhances guest comfort and convenience, making stays memorable and hassle-free.
However, the free Wi-Fi receives mixed reviews. While some guests found it fast and reliable, others faced connectivity issues and slow speeds. Despite the staff’s efforts to provide solutions, these issues were notable for some guests.
Overall, Hampton Suites Serviced Apartments offer a favorable, comfortable stay with excellent service, modern and clean accommodations and a strategic location, making them a well-rounded choice for visitors.
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Apartment with Free Wi-Fi
