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Summary of reviewsHotel Garni am Seggauberg enjoys a picturesque and tranquil setting, nestled amidst ancient cultural landscapes, vineyards and an old castle. The hotel's scenic location offers fantastic views and serves as an ideal starting point for trips to the wine country. Guests appreciate the serene and peaceful atmosphere, which is complemented by the hotel's on-site facilities and accommodating staff, enhancing the overall charm of the stay.
The breakfast experience at the hotel is highly regarded for its quality and variety. Guests frequently commend the extensive selection and abundance of options, such as good cheese, bread and scrambled eggs. The rich and diverse breakfast buffet invites leisurely enjoyment, particularly on the panoramic terrace, despite occasional minor issues such as a broken coffee machine or disorganized setup on weekends.
As for the rooms, they are generally appreciated for their spaciousness and cleanliness. Many rooms come equipped with amenities like baby cots and changing mats, which families with young children find very convenient. Some rooms even feature small gardens, appealing to guests with pets. However, the decor and furniture have received criticism for being outdated and worn out, indicating a need for modernization to enhance guest comfort.
The hotel's staff contributes significantly to the positive guest experience, often described as friendly and helpful. The restaurant manager, in particular, has been praised for their excellence. Flexibility in managing bookings and the welcoming attitude of the staff both at the hotel and at the adjacent restaurant are noted positives. However, there are occasional lapses in service quality with some guests feeling that staff could be more proactive in providing information and engaging more effectively.
The beds at the hotel appear to be a consistent point of concern for guests. Many have reported issues such as creaking noises, sagging mattresses and a lack of overall comfort, indicating that the bedding conditions require urgent upgrading. These concerns detract from the overall value for money and guest satisfaction.
In summary, Hotel Garni am Seggauberg offers a charming stay in a beautiful location with good breakfast choices and friendly staff, but it could benefit from updating its room decor and addressing the bedding issues to enhance overall guest comfort and experience.
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