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Summary of reviewsHotel ParqueMar offers a commendable experience, primarily praised for its remarkable location and exceptional staff service. Nestled next to Queen Sofia Park and a stone’s throw away from a beautiful beach, the hotel offers a tranquil and convenient setting. The proximity to various restaurants, bars and the town center enhances the appeal, complemented by a serene environment filled with local wildlife. The ample parking and accessibility to Alicante airport further add to the convenience. Guests particularly enjoy the spacious rooms and balconies, the comfortable beds and the overall pleasant ambiance.
The breakfast experience receives mixed reviews with many guests praising the variety and quality of the breakfast buffet, including fresh fruits, juices and excellent coffee. However, there's dissatisfaction with the basic continental breakfast and extra charges for more substantial options. Despite some confusion and occasional deficiencies in the breakfast service, the attentiveness of the staff remains a notable positive.
Dinner offerings also attract mixed feelings; while the quality and pricing of food are generally well-regarded, issues such as limited variety and late dinner service have been pointed out. The restaurant closures for refurbishment also impacted the dining experience negatively for some guests.
The room quality varies with many guests appreciating their spaciousness, good air conditioning and general comfort. However, there are frequent mentions of outdated decor, cleanliness inconsistencies and maintenance issues such as broken furniture and poor soundproofing.
Cleanliness reviews are mixed, although many guests found the rooms spotless and appreciated the daily provision of clean towels. Nevertheless, others reported issues with dusty rooms, inadequate cleaning and worn-out furnishings.
The hotel's staff often receive glowing remarks for their friendliness and helpfulness. The receptionists and cleaning staff, in particular, leave a lasting impression with their professionalism and attentiveness, significantly enhancing the guest experience.
Wi-Fi connectivity is another area with varied reviews; while some guests enjoyed reliable internet service, others experienced poor connections, especially on higher floors, necessitating improvements for a consistent experience.
The gym facilities receive criticism for poor maintenance and non-functional equipment, disappointing many guests who expected better amenities.
Parking options at the hotel are generally well-received with ample free parking available on nearby streets, despite some guests finding the on-site garage challenging due to its narrow entrance and less-than-clean conditions.
The beach proximity is a significant attraction with guests appreciating the short walk to the shoreline and the serene nearby environment that includes a variety of dining options.
While the hotel shows promise with its affordability and location, several reviews suggest a need for better maintenance and service to properly align with its four-star rating. Many guests feel the hotel currently leans more towards a three-star establishment, recommending careful consideration for those expecting high luxury standards.
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