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Summary of reviewsHôtel Juantorena, situated in the tranquil and authentic village of Saint-Etienne-de-Baigorry, boasts an enviable location perfect for exploring the beautiful Basque country. With its position on the GR10 trail, it’s an ideal stop for hikers and outdoor enthusiasts, offering access to riverbanks, scenic mountain views and various walking and motorcycle routes. The hotel's proximity to the village center and nearby beaches also provides guests with delightful routes and the opportunity to visit charming towns.
Guests highlight the simple but spacious rooms, which feature beautiful mountain views and modern amenities, including well-equipped bathrooms. The newly refurbished and clean rooms offer a bright atmosphere and comfortable bedding, making for a cozy stay. For those traveling with bicycles, the hotel also provides excellent storage options.
The breakfast at Hôtel Juantorena receives frequent praise for its hearty and generous offerings. The buffet includes farm yogurts, homemade jams and locally sourced items like brioche and Basque cake, making for a satisfying start to the day. Dining at the hotel’s restaurant is similarly acclaimed with evening meals noted for their excellent quality, regional cuisine and pleasant settings, such as a shaded terrace and open courtyard. Homemade, hearty meals and the availability of a vegetarian buffet cater to various tastes, adding to the appeal of the dining experience.
Cleanliness is a standout feature of Hôtel Juantorena with guests consistently commenting on the meticulous attention to detail. The entire property, from rooms to cupboards, is maintained to an exceptional standard of cleanliness.
The exceptional quality of the staff further enhances the guest experience. The team is frequently described as very friendly, helpful and attentive, contributing to a warm and welcoming atmosphere. The staff’s efficiency, multilingual communication and willingness to assist with various needs, including arranging babysitting services, are highly appreciated.
Parking facilities at the hotel are also positively reviewed with ample, easy-to-navigate spaces, free parking and designated areas for motorcycles providing convenience for guests.
Overall, Hôtel Juantorena offers a well-rounded accommodation experience characterized by a blend of comfort, excellent service and a prime location in the picturesque Basque country.
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