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Summary of reviewsKyriad Chalon-Sur-Saone Centre, situated in the heart of Chalon-sur-Saône, offers convenient access to the city's vibrant downtown area, historic old town and transportation options like the nearby highway and train station. This central location, paired with clean, spacious rooms and friendly staff, makes it an ideal choice for travelers seeking comfort and accessibility in a picturesque setting.
The hotel's breakfast experience is highly praised for its extensive selection, including fresh orange juice, pastries, crepes, bacon and eggs. Served in a unique vaulted cellar, the breakfast ambiance adds a special touch to the morning meal. While some guests expressed desires for more local products, overall, the breakfast is considered a strong point of the stay.
Room experiences are generally positive with many guests highlighting the cleanliness and comfort of the spacious, modernly decorated rooms. Features such as exposed ceiling beams add to the charm, although some areas are noted as outdated. Noise disturbances due to limited soundproofing and the absence of an elevator in parts of the building are mentioned, but these drawbacks are minor compared to the overall satisfaction with room comfort and design.
Cleanliness is a consistent strong suit with frequent commendations for the modern decor and well-maintained rooms and bathrooms. Minor issues like slightly stained bed sheets do not overshadow the overall impression of a tidy and hygienic environment.
The staff's friendliness and professionalism significantly enhance the guest experience. Described as welcoming and helpful, the team receives high marks for their service, particularly at reception. The hotel's multilingual staff ensures smooth communication and adds to the pleasant atmosphere.
While the free WiFi is appreciated, its reliability and speed are points of concern for some guests, requiring occasional intervention from the reception.
The family accommodations are noteworthy with spacious rooms and thoughtful designs catering to groups, including separate areas for children. Despite some logistical challenges like lack of an elevator, the hotel's cleanliness and family-friendly environment stand out positively.
Comfortable bedding is another highlight with guests frequently praising the large, high-quality mattresses and memory foam pillows, contributing to restful nights.
Kyriad Chalon-Sur-Saone Centre generally meets the expectations of a three-star hotel, offering good value for money despite some areas for improvement in service and amenities.
Accessibility is mixed with some adaptations for disabilities but significant issues due to the absence of an elevator. This makes navigation challenging for guests with mobility issues.
Lastly, the hotel is also noted for being dog-friendly, offering a pleasant stay for pet owners with practical amenities like secure bike storage and a welcoming attitude towards pets.
In summary, Kyriad Chalon-Sur-Saone Centre excels in offering a central, clean and comfortable lodging experience with commendable service, making it a preferred choice for many travelers despite some areas needing enhancement.
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