5-Star HotelSummary of reviews related to the '5 Star' categoryMandarin Oriental Santiago is a great hotel for a short stay and pleasantly surprising for some guests. However, a few guests felt that some of the services and facilities were lacking for a five-star hotel. Despite this, many guests found the hotel to be exceptional, superb and memorable with total relaxation and excellent staff service. The rooms were comfortable and the food and atmosphere were impressive. The hotel staff's dedication and excellence were notable, making the stay cozy and tranquil. However, some guests thought that the hotel needed an update in terms of its facilities, while others questioned its five-star rating. Overall, the hotel was a lovely place to stay, where guests could enjoy magnificent service and facilities.
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