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Summary of reviewsRed Roof Inn & Suites Macon is strategically located right off I-75, providing travelers with easy access to the interstate and proximity to various restaurants and businesses. Despite some guests feeling uneasy about the surrounding strip mall area, the location is generally seen as advantageous for highway access and nearby amenities.
The hotel’s breakfast has been largely appreciated for its hot options, which include scrambled eggs, waffles, biscuits, gravy, cereal and coffee. The breakfast staff receive high praise for their attentiveness and friendliness. Although some guests noted a lack of variety and healthy options, the breakfast generally meets the expectations of travelers looking for a convenient start to their day.
Rooms at Red Roof Inn & Suites Macon are often described as spacious, clean and comfortable with recent updates to flooring and decor. Guests particularly enjoyed the value for money, mentioning comfortable stays facilitated by accommodating staff. However, a few guests noted cleanliness issues and non-functional amenities in some rooms, suggesting room for improvement.
The hotel has received mixed feedback regarding overall cleanliness. While many guests found their rooms neat and well-maintained, others reported issues such as dirty floors, moldy bathrooms and unclean linens. There were also complaints about unpleasant odors in the hallways, indicating that while some aspects are well-kept, consistency in cleanliness could be improved.
The staff at Red Roof Inn & Suites Macon consistently receive high praise for their friendliness, professionalism and helpfulness. Front desk personnel and specific team members, such as Amari, Dendon, Ann and Ronnie, are frequently commended for their excellent service, contributing significantly to a positive guest experience.
Guest experiences with the hotel’s free wifi vary with some appreciating a fast and stable connection, while others faced inconsistencies. Despite these mixed reviews, many guests still managed to enjoy their stay.
The hotel's beds are frequently highlighted for their comfort and cleanliness with many guests enjoying ample pillows and comfortable mattresses. However, feedback varies with some finding the beds too firm and occasional comments on stained or unclean bedding.
Red Roof Inn & Suites Macon stands out for its pet-friendly policies, allowing pets to stay free of charge. This aspect is greatly appreciated by pet owners, although a lack of adequate areas for dog relief was noted by some guests. The dedicated dog area is a positive feature, but improvements could be made to provide more suitable spaces for pets.
Overall, Red Roof Inn & Suites Macon offers a practical and friendly stay with comfortable accommodations and attentive staff, making it a favorable choice for many travelers, especially those with pets.
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