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Summary of reviewsCountry Inn & Suites by Radisson in Novi, MI offers an appealing blend of convenience, comfort, and hospitality, particularly highlighted by its prime location. Nestled in a safe suburban setting, the hotel provides easy access to major highways, dining options, shopping centers, and key local attractions like the Masonic Temple and convention center. This accessibility makes the hotel a favored choice for those wishing to explore the region or enjoy a peaceful stay, free from the bustle of nearby Detroit.
Guests consistently praise the hotel's breakfast offerings, which include a varied selection of both continental and hot items. The breakfast area is noted for being clean and well-stocked, with extended hours that add convenience. This delightful morning experience is often described as one of the best, contributing positively to the guest experience.
The rooms at Country Inn & Suites are recognized for their cleanliness and spaciousness, with suites particularly appreciated by families for their well-thought-out layouts. The accommodations are modern, clean, and comfortable, supported by a friendly and helpful staff. While cleanliness occasionally varies, the hotel maintains an organized, welcoming atmosphere overall, with many guests expressing satisfaction and intention to return.
Staff members across the hotel are frequently commended for their exemplary service and professionalism. Names like Ahmad, Moe, Alecia, and Jevon are noted for their friendly, attentive approaches, enhancing the welcoming atmosphere of the hotel significantly.
The pool experiences mixed reviews; many guests enjoy the clean and inviting environment, although there are mentions of excessive chlorine. The facility is, however, generally appreciated for the extended hours and adult swim time. The pool, along with comfortable beds, despite varying opinions on their firmness, and recent updates, continues to add to the guest comfort.
For business travelers, the hotel offers a valuable experience with its convenient location, comfortable workspaces, and efficient check-in process. The helpful staff and the close proximity to shopping enhance the overall appeal for those combining work with leisure.
Country Inn & Suites by Radisson in Novi, MI stands out for offering a pleasant escape with its excellent service, strategic location, and comfortable accommodations, despite some isolated drawbacks. Its ability to cater to both leisure and business travelers alike makes it a preferred choice for many visiting the area.
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