Guest reviews specifically highlight excellent ADA accommodations provided at this hotel, indicating a positive experience for guests requiring accessibility features.
This hotel provides accessible common areas and an accessible elevator with Braille numbers. Accessible rooms and accessible rooms with living areas are available, featuring adapted bathrooms with roll-in showers or bathtubs with grab bars, portable shower or bath chairs, and WCs with grab bars.
Extended Stay America Select Suites - Denver - Aurora South is highly praised for its convenient location, which is a significant draw for travelers. Situated near essential amenities such as shops and restaurants, the hotel is within easy walking distance to various attractions. Its proximity to the airport, a hospital, and a train station enhances its appeal for both business and leisure travelers, offering excellent access to key destinations. Guests also appreciate the presence of clean rooms and the friendly, dedicated staff, with particular praise for an employee named Bo, contributing positively to their overall experience.
The staff consistently garners commendation for their friendliness and welcoming demeanor, adding to guest satisfaction. Individuals like Marissa and the manager Kris are frequently mentioned for their professionalism and accommodating nature. The reception team, including Christine, is recognized for their helpfulness and commitment to ensuring a pleasant stay, making visitors feel at ease and supported.
However, while the staff's efforts are evident and appreciated, there are significant cleanliness challenges noted by guests. Reports of dirty rooms, bathrooms, and kitchen areas are common, with issues such as stained sheets, odors from cigarette and pot smoke, and pests like cockroaches affecting guest experiences adversely. Public areas and exteriors also receive criticism for their lack of cleanliness.
Despite these cleanliness concerns, the staff's positive engagement and teamwork stand out, contributing substantially to guests' enjoyment. While future visitors should consider these cleanliness issues, the advantageous location and friendly staff are substantial benefits of a stay at Extended Stay America Select Suites - Denver - Aurora South.
Super 8 by Wyndham Aurora East is generally appreciated for its strategic and convenient location. Nestled in Aurora, the hotel offers easy access to Denver’s parks, essential businesses like Walmart and is conveniently close to the airport. The proximity to workplaces, family homes and a variety of dining options, including Rosie's Diner, adds to its appeal. The location has been lauded for its overall convenience and accessibility despite a few minor drawbacks related to breakfast options.
The breakfast service received mixed reviews with guests expressing disappointment over the lack of offerings and clarity in advertising. While some appreciated the friendly staff, many felt the absence of breakfast was a significant letdown. There was a clear desire for a broader range of breakfast options and more transparency regarding the service.
Guest experiences with the rooms varied. On the positive side, many guests found their rooms to be clean and appreciated amenities like bathtubs and air conditioning, especially during hotter months. However, some reported issues such as rooms smelling of smoke or ammonia, non-functional air conditioning and the absence of promised amenities like refrigerators. Comfort levels differed with some guests finding the beds satisfactory while others did not. The cleanliness was inconsistent with some guests praising it and others noting dirty rooms, carpets and bathrooms. Issues with maintenance and cleanliness were frequent, including dirty hallways and unclean sheets and towels.
The staff consistently received high praise for their friendliness and helpfulness. Guests highlighted the accommodating and considerate service of specific staff members like Michael and Ebony. While most reviews reflected a positive experience with the staff, there were occasional mentions of rudeness and pushiness from some individuals.
Overall, the beds received mixed reviews with some guests appreciating the comfort of the firm mattresses and pillows, while others noted broken or uncomfortable beds and occasional bed cleanliness issues.
In summary, while Super 8 by Wyndham Aurora East, boasts a highly convenient location and a generally supportive staff, it faces challenges with breakfast offerings, room conditions and cleanliness. There is room for improvement in maintaining room standards and clarity about services to enhance overall guest satisfaction.
This property provides accessible extended stay accommodations with specific features such as accessible kitchens and bathrooms, including roll-in showers, handrails, and shower seats. It also ensures accessibility in public areas with accessible parking, pathways, an accessible exercise facility, and guest rooms with 32-inch clear width doors.
This hotel is listed as an accessible property in our database, indicating it provides features and services to accommodate guests with accessibility needs.
This hotel offers 13 ADA accessible rooms and features accessible public areas, an indoor pool, and meeting spaces. Specific accessible room types with roll-in showers are available.
This hotel is highly accessible with 13 accessible rooms, including 5 with roll-in showers and 8 for hearing-impaired guests. It features handicapped-accessible parking, a touchless power-accessible front door, an accessible front desk, Braille signage throughout, an accessible first-floor washroom, and an ADA lift for the swimming pool.
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