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Summary of reviewsDoubletree By Hilton Pomona receives widespread acclaim from guests for its convenient location, comfortable accommodations, and exceptional service. Situated off the freeway, the hotel offers easy access for travelers and serves as an ideal base for exploring the surrounding area. The prompt check-in process and welcoming atmosphere, supported by a consistently praised staff, contribute to an overall enjoyable experience.
Breakfast at the hotel garners varied feedback, with many guests highlighting it as a memorable part of their stay. The breakfast area is noted for its cleanliness and spaciousness, creating a pleasant dining environment. However, some guests express a desire for more variety and complimentary options, noting specific items were lacking.
The rooms at Doubletree By Hilton Pomona are frequently described as clean, spacious, and well-equipped, with comfortable bedding and modern amenities like a small refrigerator and work desk. Guests appreciate the option of choosing rooms with superb views, although some note minor signs of wear. Overall, the modern design and friendly staff enhance the hotel's appeal.
Cleanliness is a standout attribute, with the hotel's well-maintained exterior and interior spaces often noted by guests. The peaceful and quiet atmosphere adds to the serene experience. Despite minor issues such as occasional cigarette smells or poorly maintained bathroom doors, the hotel's commitment to cleanliness is a highlight.
The staff is frequently commended for their exceptional service, described as kind, friendly, and accommodating. Specific staff members, including Chris, receive praise for their outstanding hospitality, making the stay pleasant and welcoming for guests.
Parking is appreciated for its convenience, with a covered garage providing protection for vehicles. Although the $10 fee per night is noted by some guests as a consideration, the benefit of sheltered parking offers peace of mind.
Overall, Doubletree By Hilton Pomona is highly recommended for its strategic location, attentive service, and commitment to providing a clean and comfortable stay for its guests.
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