Ingenia Holidays Cairns Coconut is a fantastic family-friendly resort located just outside of Cairns, offering plenty of activities to keep kids entertained. The cabins and villas are clean and comfortable with well-maintained facilities. The pools are clean and offer a variety of options for all ages, including water slides and a splash park. The staff are friendly and helpful, providing exceptional customer service. Although some guests reported issues with pests and dated decor, the overall consensus is that the resort offers great value for money and a welcoming environment. The beds are mostly comfortable and the water park is a highlight for kids. Overall, Ingenia Holidays Cairns Coconut is an excellent destination for families looking for a lively resort with plenty of activities for both kids and adults.
Il Centro Apartment Hotel is a highly recommended option for travelers looking for a comfortable and convenient stay in Cairns. The hotel's location in the heart of the city is perfect for exploring the area's bars, restaurants and shops, as well as the nearby attractions like the wharf, Rusty's Market and the Esplanade. The spacious and clean rooms are well-equipped with modern amenities, making them ideal for longer stays. The hotel's staff is exceptional with friendly and knowledgeable concierge and reception staff, as well as an accommodating and engaging manager. The outdoor pool is a lovely space with excellent facilities, although some guests faced difficulties in maximizing its use due to the high pool and trade activity right outside their rooms. Overall, Il Centro Apartment Hotel provides a great value for money and a super tidy and well-maintained option in Cairns.
Pullman Cairns International is a highly recommended hotel located in a fantastic location, making it convenient for guests to explore the city. The hotel's water views from the rooms are stunning and the proximity to the town centre, esplanade, marina, reef terminal, shops, night markets, woolies, the casino and restaurants is a big plus. The breakfast buffet is generally good with plenty of options to choose from, although some guests found it to be limited in vegan options or stale, bland and dry. The rooms are spacious, clean and comfortable, although some guests found them to be a bit dated and in need of a refresh. The hotel is exceptionally clean and beautiful with attentive staff keeping the rooms tidy. The staff are friendly, professional and go above and beyond to ensure guests have an enjoyable stay. The pool area has mixed reviews with some guests praising its size and comfort, while others suggest it needs maintenance. The hotel is family-friendly with spacious rooms accommodating families of different sizes. The beds are very comfortable with high-quality pillows. The hotel is an exceptional five-star property with beautiful facilities and services highly recommended by guests. The outdoor pool is convenient and lovely, although some guests commented on the lack of shaded areas and the pool needing some TLC. The hotel is luxurious and aesthetically pleasing with a magnificent lobby and entry setting the tone for a classy and indulgent stay. Overall, guests had a fantastic time and absolutely loved their stay at Pullman Cairns International.
The Benson Hotel in Cairns is praised for its central location and convenience for shopping, dining and exploring local attractions. While breakfast reviews are mixed, guests appreciate the comfortable and spacious rooms, some with excellent views, as well as the cleanliness of the hotel and friendly staff. The hotel has a great pool area and secure parking facilities. However, noise-sensitive guests may struggle due to the nearby nightclubs and some rooms have mould issues. The beds are described as amazing and super comfortable, making for a great night's sleep and the hotel is a good option for business travelers looking for value and excellent communication. Overall, The Benson Hotel is strongly recommended by guests for its location, amenities and friendly staff.
Overall, Pullman Reef Hotel Casino in Cairns is an exceptional choice for those seeking a luxurious and convenient stay. The hotel's location is prime with easy access to a variety of amenities and excellent customer service provided by friendly and efficient staff. The rooms are spacious, comfortable and well maintained with great views from balconies. Guests mostly enjoyed the breakfast options with some minor issues reported. The casino is a great perk for those who are interested in gambling and the pool area is well-maintained with a rooftop pool and heated spa tub. The bed options and linen are great with guests applauding the exceedingly comfortable mattresses. The hotel provides a truly luxurious and pampering experience for honeymooners with a complimentary bottle of champagne on arrival and regular check-ins throughout their stay. While some guests pointed out minor issues with cleanliness and minor drawbacks such as the absence of a mini-bar, they can't say enough positive things about the Pullman Reef Hotel Casino's facilities and services.
The Hilton Cairns is a highly recommended hotel for travelers looking for a central and convenient location in Cairns. The hotel boasts picturesque views overlooking the esplanade and marina and is within walking distance to numerous bars, cafes, restaurants and the night markets. The Great Barrier Reef gateway is also conveniently located nearby, making it the perfect location for those looking to embark on reef tours or cruises. The hotel's breakfast buffet is praised for its variety, quality and gluten-free options with many guests specifically mentioning that it was the best breakfast they'd had in a long time. The staff at Hilton Cairns receive high praise from guests with many reviews mentioning their friendliness and willingness to help. The hotel's pool and spa area is outstanding, beautiful and lovely with great poolside service, making it a great leisure area for families and older guests. The hotel's beds are comfortable and cozy, providing a pleasant and relaxing experience in the rooms with great views. Despite some minor issues with parking and room cleanliness, the overall consensus is that the Hilton Cairns is a clean and convenient choice for your stay in the city, offering exceptional value and could be the perfect base for your Australian adventure.
Pacific Hotel Cairns enjoys an exceptional location in the heart of Cairns, making it an ideal choice for travelers looking to explore the city’s vibrant attractions and amenities. Guests frequently highlight the hotel's close proximity to major landmarks such as the ferry terminal, Reef Fleet Terminal and Cairns Esplanade. The nearby array of dining options, bars, cafes, casino, marina and shops, as well as easy access to public transport, add to the hotel’s appeal. Visitors also appreciate the scenic views from the hotel’s balconies, overlooking the city, mountains and waterfront areas.
The breakfast experience at Pacific Hotel Cairns is generally well-received with the buffet breakfast noted for its excellent selection and value for money. Although some improvements have been suggested, particularly regarding freshness and food temperature, the variety offered caters to diverse dietary needs and the breakfast service and staff contribute positively to the dining atmosphere.
While the dinner options at the hotel’s Bushfire restaurant receive commendations for food quality and terrific service, the limited menu and restricted hours are notable drawbacks. Expansion of the dinner and room service options could enhance the overall dining experience for guests.
The rooms are praised for being spacious, clean and comfortable with excellent views from the balconies. Some reviews mention that certain rooms could benefit from modern updates to address dated aesthetics and minor maintenance issues. Despite these points, the rooms are well-suited for travelers seeking functional and comfortable accommodations with daily room cleaning and comfortable beds frequently highlighted.
Cleanliness is a standout aspect of Pacific Hotel Cairns with the majority of reviews noting the hotel as very clean and well-kept. Housekeeping services are thorough and the hospitable staff add to a pleasant stay. Some minor oversights have been mentioned but are outweighed by the positive remarks.
The staff receive high praise for their friendly, efficient and helpful demeanor. Reception and front desk staff are particularly appreciated for their professionalism and willingness to assist. While isolated incidents of less helpful behavior were mentioned, the overall sentiment is overwhelmingly positive about the staff’s service quality.
The hotel’s free Wi-Fi service, however, is often criticized for being slow and unreliable. Though some guests found it adequate for general use, the majority expressed dissatisfaction, indicating a need for improved internet infrastructure.
The pool area garners positive remarks for its cleanliness and relaxing atmosphere, though some feel it lacks sufficient amenities and suggest it could benefit from being larger and heated. Despite these concerns, the pool remains a highlight for many guests.
Parking options receive mixed feedback; while on-site parking is convenient and sometimes free, availability can be limited, leading to difficulties in finding a spot. Guests are also sometimes surprised by associated fees and the accessibility of parking to the public.
Families find the hotel to be a comfortable and accommodating option with spacious rooms and helpful amenities for children. The convenient location near family-friendly attractions adds to its appeal, although specific family amenities in the rooms are somewhat lacking.
Proximity to the nightlife scene is another strong point with numerous bars, clubs and entertainment venues just steps away. However, this does come with potential noise disruptions, particularly on weekends.
Beds at Pacific Hotel Cairns offer a varied experience; while many guests find them comfortable with clean and well-maintained bedding, there are occasional complaints about mattress firmness and pillow quality.
Overall, Pacific Hotel Cairns stands out for its unbeatable location, friendly staff, cleanliness and comfortable rooms, making it a favored choice for travelers looking to explore Cairns and enjoy a convenient, welcoming stay.
Il Palazzo Holiday Apartments is a great choice for tourists looking for a centrally located and convenient accommodation in Cairns. The hotel offers clean and comfortable apartments, making it an excellent value for money. The rooms are spacious and well-appointed, perfect for families or those who enjoy home-cooked meals. While there were some minor complaints about certain rooms being outdated, the majority of guests had a positive experience. The hotel staff is friendly and accommodating with excellent customer service. The pool area is fantastic with lovely temperature and a great setting for afternoon relaxation. Additionally, the hotel is conveniently located next to the night markets with easy access to cafes and bars. Although some guests had mixed experiences with the beds, overall guests seemed pleased with their sleeping arrangements. Il Palazzo Holiday Apartments is also a great property for guests with disabilities due to its easy and secure parking with disability access. Despite some minor flaws, guests of all ages enjoyed the pool and outdoor facilities of Il Palazzo Holiday Apartments.
Overall, Shangri-La The Marina in Cairns is a fantastic choice for travelers looking for a central and convenient location with great views and comfortable rooms. The hotel's breakfast is highly praised with good quality food and a sea view. The staff is friendly, accommodating and helpful, providing excellent customer service throughout the hotel. The pool area is great for both adults and children, although some guests felt it could use refurbishment. Families enjoy the hotel's reasonable pricing, comfortable rooms and variety of activities. While some guests had issues with certain beds, many found them to be comfortable and clean. Reviews are mostly positive with guests describing their stay as exceptional and superb, despite some complaints about the property feeling old and tired. Overall, Shangri-La The Marina provides a relaxing and enjoyable experience for its guests.
The Novotel Cairns Oasis Resort is a fantastic hotel for families with a prime location in the heart of Cairns. Visitors appreciate being within walking distance to all important attractions in the area, including the Esplanade, waterfront, eateries and marina. The hotel offers a good selection of food and drinks for breakfast, lunch and dinner and the Moku Restaurant's pacific inspired menu is enjoyable. Guestrooms are modern and comfortable, boasting beautiful beds that offer guests a cozy night's sleep. The hotel is commendable for its cleanliness with friendly and efficient housekeeping staff who maintain the rooms and facilities well. The staff is extremely friendly and professional, making guests feel welcomed and at home throughout their stay. The pool is a particular highlight for families with fantastic amenities for both children and adults, including a swim-up bar and mini-beach. Although some guests found the hotel to be a bit overpriced, the overall experience justifies the cost, making it an excellent choice for families in search of affordable accommodations.
Mercure Cairns enjoys a highly praised central location, making it an ideal choice for both leisure and business travelers. It's conveniently situated near key attractions such as the aquarium, marina, esplanade and a variety of dining and shopping options. The family-friendly rooms are spacious and well-equipped, enhancing the value for families and facilitating a comfortable stay. The surroundings are clean and aesthetically pleasing, contributing to the overall positive experience, further amplified by the friendly and welcoming staff who ensure a pleasant visit.
The hotel’s breakfast offerings receive mixed feedback: while some guests find the hot and substantial buffet satisfying, others criticize its lack of variety, freshness and perceived high cost. Improvements in this area could enhance the dining experience considerably.
Rooms at Mercure Cairns are generally described as clean, spacious and well-decorated with new renovations particularly appreciated. The comfortable beds and tasteful decor of the rooms, including well-appointed lofts and large family rooms with separated areas, add to the comfort.
Cleanliness is another area where the hotel mostly shines, although some guests report inconsistent housekeeping with occasional issues such as neglected furniture and occasional infestations. The otherwise well-maintained common areas and newly renovated sections contribute positively to guests' experiences.
The staff receive high marks for their friendliness and attentiveness, often going above and beyond, especially in challenging situations like cyclones and flooding. A few instances of unenthusiastic service are noted, but these are outliers in the otherwise warm and helpful service experience.
A significant downside is the poor Wi-Fi service, frequently described as slow, unreliable and often non-functional in the rooms. This has been a consistent issue that needs addressing.
The outdoor pool area is highlighted as a favorable aspect with a lovely ambiance and child-friendly features. However, occasional closures and space limitations from lounge pods have been minor disappointments for some guests.
Families find the hotel suitable due to its thoughtful room configurations, cleanliness and central location. Despite minor drawbacks such as worn property aspects and slanted floors in some rooms, the overall setup is well-received.
The beds are generally comfortable, though issues with mobile beds on wheels and overly firm pillows arise occasionally. These mixed reviews on bedding do not overshadow the largely positive feedback on room comfort and aesthetics.
Overall, Mercure Cairns delivers a blend of convenience, comfort and friendly service, making it a reliable choice for travelers seeking an affordable and pleasant stay in Cairns with room for improvements in breakfast variety and Wi-Fi connectivity.
Crystalbrook Flynn in Cairns garners glowing praise from guests for its central location, exceptional service, modern design and cleanliness. Nestled in the heart of Cairns, it provides stunning views and convenient access to the Esplanade, night markets, lagoon pools, shops, cafes and restaurants. Guests commend its stylish, comfortable rooms with modern amenities and beautiful views of the mountains and ocean.
The breakfast buffet is well-received for its variety and quality, although some note it can be overpriced and repetitive. The dinner experience is mixed with the Italian restaurant and whiskey bar earning high marks, but criticisms arise about the limited room service menu and early restaurant closures.
Rooms are highlighted for their cleanliness, contemporary design and comfort, offering chic furnishings and spacious layouts. Minor issues like a musty smell or occasional noise do not significantly detract from the overall positive experience. The staff at Crystalbrook Flynn are frequently lauded for their friendliness, professionalism and exceptional customer service, greatly enhancing guest experiences.
Cleanliness is a standout feature with immaculate rooms and well-maintained public areas. The hotel's wifi is generally reliable, although some guests encounter occasional connectivity issues. The spa is a guest favorite for its relaxing ambiance and excellent treatments, whereas the gym, while modern and well-equipped, might benefit from additional equipment.
The pools, though praised for their design and ambiance, receive mixed feedback due to their cold temperatures and lack of direct sunlight. Parking presents a challenge with its limited availability and additional cost, but for those who secure a spot, the facilities are convenient and secure.
Overall, Crystalbrook Flynn impresses with its prime location, stylish rooms, cleanliness and dedicated staff, making it a highly recommended choice for both business and leisure travelers.
Ramada By Wyndham Cairns City Centre draws significant praise for its exceptional location, strategically positioned for easy access to Cairns' key attractions including the Esplanade, city center, shops, restaurants, waterfront, markets and cafes. This convenient central spot makes it an ideal base for exploring the city. The overall value is enhanced by amenities like free parking and the dedicated, friendly staff, who are frequently commended for their helpfulness and service.
However, the breakfast experience at the hotel is mixed. While some guests appreciated the good selection and affordability, many reviews highlighted issues such as cold food, lack of variety, poor presentation and subpar cleanliness in the dining area.
Rooms are spacious, clean and comfortable, yet criticisms about dated furnishings, old decor and maintenance issues like noisy air conditioning, broken fixtures and inadequate power points are recurrent. Despite these drawbacks, the beds, while generally clean and comfortable, received varied feedback with some guests experiencing discomfort due to the firmness and configuration of the bedding.
Cleanliness across the hotel garners mixed reviews. While some guests found their rooms well-maintained and housekeeping attentive, others reported issues such as pests, moldy curtains and problematic bathrooms. The overall condition suggests a need for refurbishment to match the otherwise tidy environment.
The staff at the hotel consistently stand out as a strong asset, widely praised for their friendliness, willingness to go the extra mile and professional service, significantly enhancing the guest experience.
The wifi receives mixed reviews too with several guests pointing out weak or unreliable signals affecting connectivity, though occasional positive feedback suggests inconsistent service.
The pool area is generally well-liked for its relaxing ambiance and pleasant temperature, though maintenance issues such as cleanliness and lack of shade are noted. Parking at the hotel is frequently highlighted as a major benefit with guests appreciating the free, secure and conveniently located parking options.
Overall, Ramada By Wyndham Cairns City Centre offers a comfortable and convenient stay, especially for those looking to explore Cairns, albeit with some areas needing improvement in terms of room updates, breakfast service, cleanliness and wifi reliability.
The Alivio Hotel Cairns is a fantastic choice for travelers looking for a clean, peaceful and central location with great views and value for money. The hotel is conveniently situated close to the town center, food shops and many of Cairns' attractions with tours even picking up from the hotel. The rooms are spacious, tidy and come equipped with the necessary amenities, including full-size fridges, mini kitchens and smart TVs. The hotel's staff are exceptionally friendly, helpful and accommodating, going above and beyond to ensure guests have a pleasant and worry-free stay. The hotel's wifi is generally great, although some guests had issues with slow speeds and poor signal. The hotel's pool area is beautiful, clean and well-maintained with guests appreciating the hot tub and communal BBQ area. If you're driving, Alivio Hotel Cairns offers ample free and secure parking options. Overall, guests raved about the hotel's cleanliness, comfort and exceptional customer service making it a great choice for your next stay in Cairns.
The Heritage Cairns Hotel is a great choice for those looking for a central location in Cairns. Guests love the short walking distance to the waterfront, marina and lagoon, as well as the proximity to supermarkets, shopping malls, restaurants and bars. The rooms are spacious, clean and comfortable with some featuring spa baths. The staff is friendly and helpful with many guests praising their attention to detail. The hotel offers a budget stay with a lovely outdoor pool, although some guests found it small or dirty. The breakfast received mixed reviews, but many guests appreciated the lactose-free milk and the self-serve options. The parking options are convenient and guests find the beds to be amazing and very comfortable. Overall, the Heritage Cairns Hotel is an excellent choice for those who appreciate a clean and tidy accommodation experience with a great location and friendly staff.
Crystalbrook Riley is a luxurious 5-star hotel located in Cairns, Australia with a fantastic location that is close to everything. Guests appreciate the beautiful views of the harbor and the family rooms, as well as the superb amenities and friendly staff. The hotel is perfect for exploring Cairns with the shopping area, jetty and marina all nearby. The pool area is a standout feature with modern and clean facilities that are kid-friendly. While the breakfast offerings received mixed reviews, the rooms are spacious, clean and stylishly modern with amazing views. The hotel prides itself on its cleanliness and the staff are incredibly friendly and helpful. Although some areas may not meet a true 5-star standard, guests highly recommend Crystalbrook Riley for an ultimate luxury experience.
201 Lake Street is a great choice for those looking for a convenient and central location in Cairns. The hotel offers spacious and clean rooms that are well-appointed with modern facilities, making it ideal for families, groups or couples. The staff are exceptional with many guests commenting on their helpful and friendly nature. The hotel also offers good wifi and secure parking options. The pool is a particular hit with guests, giving them a refreshing and enjoyable way to cool off during those hot days. The hotel is perfect for families with Muddy's Playground just a short walk away. While some guests found the cleanliness lacking, the majority of guests found the hotel tidy and well-equipped with a clean pool and friendly hosts. Overall, 201 Lake Street offers great accommodation with clean and well-appointed rooms, a good pool and comfortable beds. The location is convenient for central Cairns and the facilities are modern. The hotel might need some upgrading, but it offers good value for money.
Cairns City Palms offers a blend of convenience, comfort and affordability that resonates well with many travelers. Its prime location close to the city center, restaurants, grocery stores, bus stops and the airport makes it an attractive option for visitors. Despite being situated on a busy road, guests appreciate the hotel's accessibility and its quiet, comfortable rooms. The proximity to the hospital and availability of parking facilities further add to its practicality.
The complimentary breakfast is another highlight, featuring fresh scones, muffins and beverages like coffee and tea, providing a cozy start to guests' mornings. Although the offerings are simple, the quality and variety, particularly the delightful scones, are well-received.
The rooms at Cairns City Palms are described as spacious, comfortable and clean, equipped with mini kitchens and modern kitchenettes, making extended stays convenient. Guests commend the cleanliness, noting fresh towels, effective air conditioning and well-maintained interiors. While some areas, like the external appearance or some dated units, might need updates, the overall atmosphere remains inviting and peaceful.
Cleanliness is a consistent strength with many guests highlighting the immaculate condition of rooms and common areas. The diligent housekeeping and attention to detail in maintaining a bug-free environment contribute to a comfortable stay.
The staff consistently receive high praise for their friendliness, professionalism and helpfulness. Guests frequently mention specific staff members, underscoring the personal and welcoming service that enhances the overall experience.
Additionally, the hotel offers free Wi-Fi, though the connectivity can be inconsistent and may require improvement for a more reliable online experience.
The outdoor pool is another beloved feature, appreciated for its cleanliness and serene atmosphere, making it a great spot for relaxation. Families particularly enjoy the pool area, complemented by barbecue facilities.
Parking at Cairns City Palms is free and generally convenient, though it can be tight and limited, especially for larger vehicles.
The beds receive high marks for their comfort, contributing to restful nights. Despite some isolated comments on issues such as creaky mattresses or pillow replacements, the general sentiment is positive.
While some guests feel the hotel does not quite meet four-star standards, its overall value and pleasant amenities make it a recommended choice for many seeking affordable accommodations in Cairns.
The Cairns Queenslander Hotel & Apartments is highly regarded for its prime location, offering convenient access to the Cairns Airport, Cairns Esplanade and various dining spots. Guests appreciate the hotel's secure parking and easy connection to central Cairns and other essential amenities, making it an ideal base for exploring the region. The quiet and peaceful setting further enhances its appeal.
The breakfast experience receives mixed reviews; while the food quality and room service convenience are praised, some guests find the options limited and overpriced. Conversely, the on-site dining, especially the Thai restaurant Finn Finn, garners high praise for its delicious and reasonably priced food, adding significant value to the stay.
Rooms are often described as spacious, clean and comfortable with modern furnishings and well-maintained bathrooms. The inclusion of kitchenettes and balconies is appreciated. However, some guests note that certain rooms and furnishings appear outdated and could use minor maintenance. The cleanliness of the accommodations and the property as a whole, including the pools, is consistently highlighted.
The hotel staff stands out for their friendliness, professionalism and eagerness to assist. Specific staff members receive special mentions for their exceptional service and the 24-hour reception is another appreciated feature. Although there are minor inconsistencies, the overall service is highly praised.
Free Wi-Fi at the hotel receives mixed feedback; while some guests find it reliable, others experience slow and inconsistent connections. The presence of two well-maintained outdoor pools is a positive aspect, though practical concerns like the need for more loungers and handrails are mentioned.
Proximity to the beach is a strongpoint with quick access to both private and public beaches. Parking options are generally appreciated for their security and convenience, despite occasional tight spaces. Lastly, the hotel's beds are often described as very comfortable, contributing to a restful stay, although some reviews mention firmness and wear issues.
Overall, the Cairns Queenslander Hotel & Apartments offers a welcoming, comfortable and convenient stay with a few areas for improvement, making it a recommended choice for travelers.
The Cairns Harbourside Hotel, is a great choice for guests looking for a hotel with a perfect location, amazing views and proximity to downtown restaurants, shops and the night market. The breakfast buffet is excellent with a great variety of options and the staff is accommodating and friendly. The rooms are spacious and comfortable, although some guests noted outdated bathrooms and furniture that could use a renovation. The hotel values cleanliness and the staff is dedicated to maintaining it. The pool and spa provide a relaxing atmosphere, perfect for enjoying a refreshing swim or unwinding with a drink or lunch from the restaurant. Families have had a great time at the hotel and the beds are described as awesome and comfy. Overall, the hotel is praised for being a good and pleasant stay with good value for money, despite some negative remarks about the need for refurbishment and overestimated rating.
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