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Summary of reviews'登山別館' in Alishan National Forest Park receives praise for its exceptional location near key attractions such as the Alishan train station and the visitor center, making it ideal for those looking to explore the area. Its central position provides easy access to the Alishan Tourist Service Center, local dining options and other public facilities, enhancing the overall guest experience.
The breakfast at '登山別館' is generally well received. It's typically served at a nearby partnered restaurant and features a Taiwanese-style all-you-can-eat buffet with a wide variety of mostly vegetarian options. Guests appreciate the inclusion of breakfast and the quality of service with the chance to enjoy breakfast while watching the sunrise being a notable perk.
Rooms at the hotel meet basic needs for a one-night stay. They are clean and bright with plenty of electrical outlets and essential amenities are provided. However, the hotel is quite old and outdated with no elevators for higher floors and some guests note issues such as dim lighting, noise from bathroom doors and mold in the bathroom tiles.
Cleanliness receives mixed reviews. While many guests find the rooms and bathrooms clean and appreciate amenities like heated blankets and thermoses, others report issues like spider webs, stained sheets and hairs on the bed. The absence of an elevator may also be inconvenient for elderly guests.
The staff at '登山別館' are a highlight for many guests. They are described as friendly and helpful with special mention of a notably enthusiastic front desk employee and a very friendly driver. Despite some minor staffing issues and a less-than-ideal checkout process for one guest, the staff's willingness to help contributes positively to the guest experience.
Regarding the beds, they are generally cozy and warm, equipped with heating beds and electric blankets, ensuring comfort even in cooler conditions. While some guests find the beds small or hard, the overall sentiment is that they provide a comfortable sleeping experience.
In summary, '登山別館' offers a convenient and practical stay for those visiting Alishan with its outstanding location, commendable staff and cozy bedding arrangements, despite some areas needing modernization and improved cleanliness.
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