InfoSummary of reviewsCaribe Hotel Ponce has earned favorable reviews for its prime location, which allows easy access to various attractions, dining options, shopping centers and essential services like hospitals and universities. Many guests appreciate the hotel’s proximity to the highway, making it convenient for exploring Ponce and its surroundings. The centrality of the hotel and ample parking facilities are frequently highlighted as significant advantages.
The hotel's staff consistently receive high praise for their friendliness, professionalism and exceptional service, contributing substantially to a positive guest experience. Visitors feel warmly welcomed from the moment they arrive through their entire stay. This high level of service extends across all departments, including the front desk, housekeeping and dining staff.
Guests generally enjoy the spacious rooms, comfortable beds and a well-maintained pool area, making the hotel an ideal spot for families. The pool is particularly appreciated for its large size, cleanliness and the provision of sunbeds and towels, though there are occasional reports of cleanliness issues and calls for extended operating hours.
While the breakfast service receives mixed reviews, many guests find it delicious and varied, praising the friendly staff and pleasant environment. However, there are notable criticisms regarding the cost and variety with suggestions for a later breakfast schedule and more healthy options. The absence of an on-site restaurant for lunch and dinner is seen as a drawback, leaving guests to look for offsite dining solutions.
Cleanliness, although generally adequate, shows some inconsistency with reports of dated rooms and occasional issues like dirty carpets and mold. Maintenance and modernization of the hotel’s facilities could significantly enhance guest satisfaction.
The Wi-Fi service is similarly mixed but predominantly positive with several guests noting satisfactory speeds and connectivity, though some faced intermittent issues.
Parking at the hotel is largely appreciated for its security and accessibility, though occasional crowding and confusion with entry points are noted.
Overall, Caribe Hotel Ponce is recognized for its excellent location, friendly staff, comfortable amenities and family-friendly environment, making it a recommended choice for travelers, despite some areas needing improvement in cleanliness and dining facilities. Show more
InfoSummary of reviewsHacienda Juanita is celebrated for its serene and picturesque location nestled in the heart of the mountains, providing an immersive experience for nature lovers and those seeking tranquility. Guests often highlight the stunning views, lush tropical forests and peaceful atmosphere, ideal for stargazing, sunset watching and hiking, including a notable trail to a refreshing waterfall pool. Despite being remote, the property offers a beautiful eco-lodge setting perfect for relaxation.
The breakfast at Hacienda Juanita garners praise for its quality, affordability and delightful offerings, especially the excellent coffee flan and top-notch coffee. While guests appreciate having all meals available on the property, there are suggestions for a more varied menu to enhance the dining experience. The dinner is generally well-received with some comparing it favorably to urban restaurants, though a limited menu and inconsistent food quality are noted areas for improvement. The reasonable prices and attentive service contribute positively to guests’ dining experiences.
The rooms at Hacienda Juanita are described as clean, spacious and beautifully appointed with many offering extraordinary views of the surrounding mountains. The overall ambiance and natural beauty of the countryside enhance the serene environment, making it a perfect retreat. However, some practical drawbacks, such as the absence of air conditioning, microwaves, small fridges and occasional issues with bedding comfort, are mentioned. Despite this, the hotel facilities and attentive staff significantly enhance the stay.
Cleanliness throughout the property is consistently praised with well-maintained rooms and surroundings that maintain a rural charm. Guests also commend the friendly and helpful staff, who provide excellent service and contribute to the welcoming atmosphere.
Family visitors find Hacienda Juanita suitable for quality bonding time and nature-based activities. Children particularly enjoy the trails filled with mangoes, plantains and coffee plants, as well as feeding the sheep, creating a delightful experience. Despite some concerns about minor family-friendliness, the environment overall supports relaxation and connection.
The pool area offers a large space suitable for swimming with scenic mountain views adding to the tranquillity. It's generally clean and well-maintained, though occasional issues with leaves and insects and the cold water temperature are noted. Families especially enjoy the relaxing potential and the pleasant setting.
In summary, Hacienda Juanita stands out for its serene mountain location, excellent service and immersive natural experiences, making it an appealing destination for those seeking a peaceful and picturesque retreat amidst nature. While there are areas for improvement in dining options, room amenities and pool maintenance, the overall experience remains positive and welcoming. Show more
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Family Friendly Hotel
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Hotel with Swimming Pool
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