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Summary of reviewsSonnenhotel Hoher Hahn is highly praised for its scenic location in the Ore Mountains, offering guests a tranquil and picturesque setting ideal for nature enthusiasts. Its position atop a mountain provides stunning valley views, making it perfect for those seeking a peaceful retreat with access to ski slopes, toboggan runs and hiking trails. The staff is frequently noted for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. Additionally, the hotel's proximity to Schwarzenberg and other attractions makes it convenient for exploration.
The breakfast experience at the hotel is a standout feature with guests appreciating the varied and plentiful selection that caters to diverse tastes. Served in a spacious conservatory, the breakfast includes fresh fruits and vegetables, enhancing the meal's appeal. The high quality of other meals, including dinner, is also highlighted with the food being described as delicious and varied, often organized around enjoyable culinary theme nights. The friendly and attentive service further enhances the dining experience.
Guests commend the cleanliness of the hotel with rooms and common areas consistently maintained to a high standard by dedicated staff. The wellness facilities, including the indoor pool and sauna, are frequently praised for their cleanliness and pleasant design, offering a comfortable and relaxing environment.
However, the hotel's rooms, while clean and well-equipped, receive mixed reviews regarding their condition. Guests note that the rooms are somewhat dated and could benefit from renovation with old-fashioned furnishings and occasional issues with heating. The size of rooms and bathrooms is also a point of contention for some.
One area needing significant improvement is the hotel's Wi-Fi with numerous guests reporting issues with connectivity and stability. Additionally, while free parking is available, some guests find the spaces limited and the path to the hotel poorly lit.
Opinions on the beds vary with some guests finding them comfortable and others facing issues such as sagging mattresses or beds that squeak. This inconsistency affects the overall comfort of the sleeping arrangements.
Overall, Sonnenhotel Hoher Hahn offers a serene and nature-rich location with friendly service, excellent dining experiences and commendable cleanliness. Improvements in room furnishings, Wi-Fi connectivity and bed comfort would further enhance the guest experience and help align the hotel more closely with its 4-star rating.
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