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Summary of reviewsKyriad Annecy Cran-Gevrier garners commendation for its strategic and tranquil location just outside central Annecy. Offering easy access to the city's attractions via car or public transport, it is convenient for those traveling by major highways with ample parking enhancing its appeal. Guests appreciate the quiet surroundings and nearby amenities such as a Leclerc supermarket and gas stations, making it an ideal spot for a restful stay.
Guests have positive experiences with breakfast, praising the variety and quality of the buffet, which includes fresh pastries, deli meats and diverse bread selections. Despite occasional mentions of high pricing and limited selection, the breakfast service is generally well received. Dinner at the on-site restaurant also earns favourable reviews for its quality and value, although limited hours of operation, particularly on weekends, pose an inconvenience for some.
Staff at Kyriad Annecy Cran-Gevrier consistently receive high praise for their friendliness and professionalism, creating a welcoming atmosphere for guests. The reception and housekeeping staff, in particular, are noted for their attentiveness and efficiency.
The hotel’s parking facility stands out as a significant advantage with ample free parking available close to rooms and amenities. This makes it a practical choice for those driving to the hotel.
Mixed reviews surround the quality of the rooms. While some guests appreciate the comfortable beds and essential amenities like kettles, there are frequent mentions of small, outdated rooms in need of renovation. Issues such as moldy ceilings, dusty surfaces and unclean conditions detract from the overall guest experience, despite the quiet ambiance and decent value for short stays.
The hotel aims to be family-friendly, offering a quiet environment and decent rooms for family stays. However, it lacks child-specific amenities and some reviews suggest inadequate housekeeping standards. Pets are welcomed with some rooms providing direct access to outdoor areas, benefiting those traveling with dogs.
Guest feedback on the hotel's cleanliness is divided with some recognizing tidy elements while others report significant cleanliness issues. The wifi service is another area with mixed responses. Some guests find the connection decent, while others face problems such as slow speed and frequent disconnection.
Despite touting itself as a three-star hotel, Kyriad Annecy Cran-Gevrier falls short of this rating, according to many guests. The outdated infrastructure, noise issues and inconsistent cleanliness standards make it difficult to justify the high room rates and three-star designation. Improvements in maintenance, cleanliness and overall service could significantly enhance the guest experience and better align with the expected standards.
In summary, Kyriad Annecy Cran-Gevrier offers some appealing features, such as its location, friendly staff, good breakfast and ample parking. However, it also requires substantial upgrades in room quality, cleanliness and overall infrastructure to meet guest expectations consistently.
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